- #99 of 108
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Re: All 4 struts found leaking on 2009 Camry Hybrid at 36013 miles [mcdawgg]
by ben_ca
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Oct 28, 2009 (10:59 pm)
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Replying to: mcdawgg (Oct 28, 2009 8:32 am)
I called the Toyota Customer Experience and opened the case with them. I explained my situation to the agent on the phone. He said that Toyota will cover it under warranty. After that I called the dealership again. At first,the service person still told me that it is not covered. Then I escalated it to the service manager and told them that I opened the case already and that Toyota agreed it should be covered. They finally backed down and told me to bring in the car and they will fix it. I think that the toyota struts definitely are defected. If you have a Toyota camry, please have them inspected before the warranty expires.
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- #100 of 108
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Re: All 4 struts found leaking on 2009 Camry Hybrid at 36013 miles [ben_ca]
by mcdawgg
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Oct 29, 2009 (8:22 am)
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Replying to: ben_ca (Oct 28, 2009 10:59 pm)
Great, just as I expected. Now ask yourself why your dealer didn't know that, or maybe they didn't want you to know that? I'd really be suspicious of ANYTHING your dealer tells you!! If you can, go to a different one.
My '07 struts are not leaking, but I will keep an eye on them.
You can send a thank-you check to me at.... 
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- #101 of 108
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Re: 2007 Camry--Leaking Struts [busterbunny]
by jdzw
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Nov 10, 2009 (8:14 pm)
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Replying to: busterbunny (Sep 30, 2009 7:26 am)
I have an '08 XLE with just under 54K miles and was just told I have a leaking rear strut - the dealer is going to charge me more than $500 to fix it!!! When I stated that it seemed early for the struts to be having a problem, I was met with complete indifference. Any luck with the New Motor Vehicle Board?
And before that, I reported problems with the transmission shifting - also to be told it was "typical" and thanks to this site, have discovered that there is a technical bulletin that I can walk in with and make them fix that problem at least.
Anyone have problems with their passenger seat belts not working properly? In response to this complaint, all they did was lube it...
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- #102 of 108
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Re: 2007 Camry--Leaking Struts [jdzw]
by busterbunny
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Nov 11, 2009 (12:01 am)
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Replying to: jdzw (Nov 10, 2009 8:14 pm)
I have not heard anything from them yet. Last week I check, the person that's handling my case said they sent a letter to Toyota. Toyota might call me and talk to me. But I will keep you posted. If you want, you can email me directly allenlao75 yahoo.com. Let'w work toyota to see what we can help each other with. Toyota is building crappy cars. At least seems for 07 Camry.
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- #104 of 108
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Re: 2007 Camry--Leaking Struts [jdzw]
by 210delray
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Nov 11, 2009 (5:05 pm)
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Replying to: jdzw (Nov 10, 2009 8:14 pm)
You don't have to have the dealer do the work. No doubt, a reputable independent shop could replace one strut for less. At 54K miles, I wouldn't sweat it. An independent shop generally also has access to TSBs.
What exactly is wrong with the front? passenger seat belt?
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- #105 of 108
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Experience with after markets struts on Camry?
by sen79
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Nov 11, 2009 (5:09 pm)
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I need to replace struts on my 1999 Camry with 85000 miles. I am not quite sure whether i should go for OEM or after markets struts like KYB, monroe. I would appreciate if someone can share their experience with after market struts on Camry. Thanks
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- #106 of 108
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Re: Experience with after markets struts on Camry? [sen79]
by 210delray
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Nov 11, 2009 (5:17 pm)
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Replying to: sen79 (Nov 11, 2009 5:09 pm)
I have never replaced the struts on any of the 3 Camrys I've owned, except for the right front of my former '97, when it was hit in a parking lot crash. I just replaced it with the OEM version.
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- #107 of 108
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Re: 2007 Camry--Leaking Struts [jdzw]
by toyman5
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Nov 13, 2009 (4:25 pm)
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Replying to: jdzw (Nov 10, 2009 8:14 pm)
We were successful in having Toyota pay for more than half of the cost of the repair. We paid up front and they are sending us a check. We called Toyota in Torrence, CA. There is a program called Outside Warranty Assistance Program. I don't know if it was because we have owned Toyota's since the 1980's coupleed with we were just 1000 miles over the warranty that they shared the cost, but it's worth a try. Good luck.
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- #108 of 108
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Re: 2007 Camry--Leaking Struts [busterbunny]
by toyman5
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Nov 13, 2009 (4:28 pm)
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Replying to: busterbunny (Nov 11, 2009 12:01 am)
call toyota in Torrence California and ask about the Outside Warranty Assistance Program. Our car was 1000 miles over the warranty and they are reimbursing us for more than half of the cost of repairs.
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