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Toyota Camry Suspension Questions

109 messages, Last post on Nov 30, 2009 at 12:32 PM
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Replying to: busterbunny (Sep 30, 2009 7:26 am) |
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Replying to: duck928 (Sep 15, 2009 5:28 pm) Good luck. |
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Replying to: duck928 (Sep 15, 2009 5:28 pm) Could it be the rear springs are weak or the rear bushing need changed?
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| Went to the dealership for basic oil change yesterday morning for my 2009 Camry Hybrid. The dealership found that ALL 4 struts are leaking and need to be replaced. The leaking oil past the spring base. The costs to replace the structs are $550 for the front and $680 for the rear struts. They told me that the car is out of warranty since it has 36013 miles, which is 13 miles over and that I only did the basic oil change. I was very upset. I thought Toyota is reliable and that the struts should last more than 80K. And I thought my car is still under warranty. I argued with them that the leaking must have started before 36K since all 4 struts are leaking now. They told me that Toyota is very strict on their warranty mileage and my car is 13 miles over and there is nothing they can do. I am very upset with the dealership. I really don't believe that I should pay to replace the struts. Please let me know if anyone has the similar experience and how to resolve it. | |
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Replying to: duck928 (Oct 27, 2009 8:12 pm) |
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Replying to: ben_ca (Oct 27, 2009 10:45 pm) |
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Replying to: ben_ca (Oct 27, 2009 10:45 pm) That is not true - they should have told you what I will tell you: I bet you that if you call Toyota directly and nicely explain the situation that they will cover it under warranty. I did this about 5 years ago and they very nicely covered a seat belt button that was sticking down - it was about 3 months past the warranty. Toyota will call the dealer and give them authorization. Also, how many miles did your car have on it when you took delivery? I bet at least 5, could be more than 13, so that's another good "argument" point. After you get this covered, I'd have a talk with the Service Manager and/or the General Manger of the dealer.
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Replying to: mcdawgg (Oct 28, 2009 8:32 am)
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Replying to: ben_ca (Oct 28, 2009 10:59 pm) My '07 struts are not leaking, but I will keep an eye on them. You can send a thank-you check to me at.... |
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Replying to: busterbunny (Sep 30, 2009 7:26 am) And before that, I reported problems with the transmission shifting - also to be told it was "typical" and thanks to this site, have discovered that there is a technical bulletin that I can walk in with and make them fix that problem at least. Anyone have problems with their passenger seat belts not working properly? In response to this complaint, all they did was lube it... |
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