Last post on Mar 25, 2012 at 10:14 AM
You are in the Toyota Camry
What is this discussion about?
Toyota Camry, Suspension, Sedan
#107 of 146 Re: 2007 Camry--Leaking Struts [jdzw]
Nov 13, 2009 (5:25 pm)
We were successful in having Toyota pay for more than half of the cost of the repair. We paid up front and they are sending us a check. We called Toyota in Torrence, CA. There is a program called Outside Warranty Assistance Program. I don't know if it was because we have owned Toyota's since the 1980's coupleed with we were just 1000 miles over the warranty that they shared the cost, but it's worth a try. Good luck.
#108 of 146 Re: 2007 Camry--Leaking Struts [busterbunny]
Nov 13, 2009 (5:28 pm)
call toyota in Torrence California and ask about the Outside Warranty Assistance Program. Our car was 1000 miles over the warranty and they are reimbursing us for more than half of the cost of repairs.
#109 of 146 Re: 2007 Camry--Leaking Struts [toyman5]
Nov 30, 2009 (1:32 pm)
Thanks - good info on the Outside Warranty Assistance Program for the struts.
I also called Toyota and got a case # assigned for the transmission problem. It's so annoying that I decided if I couldn't get that fixed, I wasn't going to dump any money into the car to fix any other problems (like the struts). As of today they are contacting the dealer on the transmission problem. Very helpful compared to the dealer, who just told me that the car ran really smooth during their test run and that the TSB didn't apply to my car anyway as mine is a V6. In working with Toyota, they confirmed that the TSB (TSB-0068-08) does not apply to all of the Camry's. Mine is a 2008 XLE 6 speed. It seems that there is a TSB 0090-09 that might apply - "TCM calibration to enhance shifting performance and smoothness during acceleration. " Toyota is intervening with the dealer so we'll see what happens.
I'll let you know if I have any success...
#110 of 146 Re: 2007 Camry--Leaking Struts [toyman5]
Dec 10, 2009 (6:04 pm)
After installing New Brakes my repair Guy just let me know my Two front Struts are Leaking and told me to Contact Toyota to have them replaced since they "should" be under warranty...Not after 36,000 Miles!! I'm at just over 48,000 miles since I do a lot of Driving to work with my daily commute.
After reading this post I contacted Torrance Toyota about the "Outside Warranty Assistance Program" and the guy I spoke to said that there is No Official "Outside Warranty Assistance Program!"
Did I call the wrong Toyota Dealership?
The one I contacted was DCH Toyota of Torrance.
Any help will be appreciated!
#111 of 146 Re: 2007 Camry--Leaking Struts [dwmdesigner]
Dec 10, 2009 (6:10 pm)
Don't call a dealer, call Toyota - the number is in the owner's manual.
#112 of 146 Re: 2007 Camry--Leaking Struts [dwmdesigner]
Dec 10, 2009 (6:31 pm)
Do you trust your repair guy enough to believe the struts are leaking? Did you see for yourself while he had the car up on the lift? Was the underside of the car wet from rain or snow?
I say this because a Midas guy years ago said I needed new rear shocks because the ones on my car were "leaking." But I had just driven through slushy snow and it was only water on the shocks, not oil.
#113 of 146 Re: 2007 Camry--Leaking Struts [dwmdesigner]
Dec 10, 2009 (11:00 pm)
Everyone that has leaky struts, Please contact New Motor Vehicle Board, Comsumer mediation services to help. You can call them at 916-445-1888. The person that's helping me said the more people report it, they will investigate. And if proves to be true that the struts are defect, they can force Toyota to do a recall. I will keep you all updated. I'm going to contact them tomorrow to see what's the status is.
#114 of 146 Re: 2007 Camry--Leaking Struts [busterbunny]
Dec 18, 2009 (8:34 pm)
What I would like to know is WHY Toyota is having all these problems with the struts on the Camry leaking? Does it have anything to do with the Camry being built here in the U.S.? If the Camry was built in Japan I bet that it wouldn't have any issues with the leaky struts and with anything else. When these cars were once built 100% in Japan they didn't have any problems.
Toyota Quality has gone down since the company decided to build their cars here in the U.S.. That's why everyone is having so many issues and problems with their Camry. A Camry that's Made is U.S.A. = JUNK!
#115 of 146 2007 Camry--Leaking Struts
Dec 19, 2009 (1:46 am)
YES! YES! Piece of Junk. LAST Toyota I will buy!!
#116 of 146 Re: 2007 Camry--Leaking Struts [busterbunny]
Dec 20, 2009 (12:00 am)
I just wanted to re-iterate on something here regarding the 2010 Camry.
I ended up just recently "leasing" a brand new 2010 Toyota Camry LE 2.5L automatic for 3 years and for 18,000 miles per year. The ONLY reason why I decided to do this is because I used to own a 1997 Toyota Camry 2.5L CE 5 speed manual and that particular car never gave me any mechanical problems. The ONLY 2 problems that I encountered during the 3 year and 52,000 mile owernership with my 97' Camry was that the rubber gaskets around all the window moldings on all 4 doors shrunk into the door frames. ALSO, the front end was making a "clunking" noise when I first bought the car. I left the rubber around the window molding frames "as is" and accepted the window molding flaw.
But the entire front end was replaced when the car had under 3,000 miles on it and the clunking noise went away. The origin of the clunking noise was from a loose flat metal washer that was located on top of the shock towers in the engine bay.
Again, the problem with the rubber gaskets around door window molding frames shrinking into the door frame was due to poor fit and finish because the car was NOT built 100% in Japan. It was built in Kentucky just like my current 2010 Camry LE. Other than that, I never encountered and other problems with my 97' Camry and the engine and transmission were flawless thru-out the 3 years that I owned it.
Now getting back to my current 2010 Camry LE which I just leased. The ONLY reason why I leased a 2010 Camry LE was because I wanted a decent point A to point B car and because I am NOT the type of person who wants to make the astronomical $250, $300+ and $400+ a month car payments for a vehicle. It aint worth it for a piece of metal that depreciates 50% and that will look beat and worn after 3 years of continuous everyday usage. I also decided on picking the Camry LE as my vehicle because my other 1997 Camry CE 5 speed manual was a very relaible car and it didn't give me any mechanical issues during the 3 years which I owned it from 1997-2000.
Currently, I only put down a total of $2,800 (with the gap insurance included in the $2,800 down payment together with all the taxes, title, fees, ect.) and I was able to lease my new 2010 Camry LE for ONLY $156.01 per month and am allowed to put 18,000 miles per year on it with a total of 54,000 miles in 3 years. I just couldn't pass up such a good deal and that's why I decided to stick with the new 2010 Camry LE.
I am hoping that I will not encounter any quality or mechanical issues with this car and that I will have a trouble-free 3 years/54,000 miles of ownership with my newly leased 2010 Camry LE. I am hoping that Toyota has resolved the leaking strut problem on the newer 2010 Camry vehicles.
I still wish that Toyota built all of their Camry vehicles 100% in Japan. I believe that cars built 100% in Japan are better built and that they use better quality materials on 100% Japanese built cars. The American built Camry is currently missing some of the quality that a Japanese car which is built 100% in Japan has. Japanese cars like the Camry which are built here in America just do NOT "cut the cake" and they do NOT have the same quality build standards that a 100% "made in Japan" Japanese built car has. That's why Toyota is having so many fit and finish and so many mechanical issues with their American built vehicles. The quality standards are much lower on all the vehicles that Toyota manufactures here in the U.S..
Let's face it, Americans do not and will never be able to meet the very strict Japanese quality and building standards on any of their Japanese brand name vehicles that they build here in the U.S.. It has never happened with the Camry and it will also never happen with any other American built Toyota as long as Toyota builds all their vehicles here in the United States and not in Japan.
I look at it this way with this type of logic:
If we Americans wanted to buy a lower quality vehicle that's built here in the U.S, we could always buy any American brand name car. Why buy a Japanese car that's built here in the U.S. if the Japanese car is going to have quality build issues and mechanical issues with it if you know what I mean? In other words, what good is it buying a Japanese brand name car that's built here in the U.S. that's got quality and mechanical issues when one could always buy an American brand name car with the same quality and mechanical issues? Why would I want to spend the "extra" money for a "cheaply built" American built Japanese brand name car when I can always spend "LESS" money and buy an American built American brand name car for much LESS money? I think that Toyota just like a lot of the other Japanese brand name auto manufacturers have gained a lot of loyal customers due to the fact that they once all build excellent quality cars in the past 30 years. But what a lot of people still do NOT realize is that the quality has gone down with a lot of the Japanese auto manufacturers. At least with a lot of the cars which they build here in the United States right now. Toyota needs to increase their quality standards in manufacturing and materials here in the U.S. to the same quality standards as they currently have in Japan. If they are unable to do this then Toyota needs to STOP building their cars here in the U.S. and they need to revert all of their automobile production back to Japan where the quality in manufacturing and materials is top notch. PERIOD!