Last post on Nov 01, 2013 at 6:13 AM
You are in the Toyota Sienna
What is this discussion about?
Toyota Sienna, Tires, Wheels, Van
#224 of 354 RFT an expensive problem
Oct 23, 2009 (2:01 pm)
My 2007 Sienna XLE AWD's run flat tires are all shot at 22,000 miles. I have been offered 2 replacements by Toyota and $100 form the dealer. This takes me down to $345. All this good will after many phone conversations and many unsurprised service people. Did I mention the brow beating from the Toyota Corp. representative. He sarcastically told me how lucky I was that I was getting any help at all. When I asked why Toyota continued to engineer a vehicle and supply it with substandard tires, I was asked if I would prefer that they provide a car without tires. Nice guy. Next time I'll go back to Honda.
#225 of 354 2nd set of tires in 40,000 miles
Oct 27, 2009 (9:37 am)
We have a 2006 Sienna LE AWD with 42,000 miles. We took the car in for uneven wear in the tires and a shimmy. They replaced 4 tires and brake pads under warranty. Then we had the same issue coming up on 40,000 miles. We ended up with a flat and limped to Sams Club where we purchased 4 new run flat tires. I'm considering trading this one in for a 2010 Sienna and is thinking about having them swap these tires to the new van. They have to be better than the crap that comes on them from the factory.
#226 of 354 Re: RFT an expensive problem [ncm]
Oct 27, 2009 (10:07 am)
Next time I'll go back to Honda
And get run-flats on their Touring model? They're no better. To make matters worse it's a 17.5" rim size so you're basically stuck.
The Bimmer owners I know who have them hate the rough ride, too.
Why not just get a vehicle without run-flats?
#227 of 354 Re: Fed up with Toyota [spongecat]
Nov 02, 2009 (7:38 pm)
I have a previous posting at this site with the same rim problem. I am in MI and also purchased my 2005 Sienna XLE AWD at Fox Toyota in Rochester Hills. They would do nothing except refer me to the zone rep who wanted to charge me over $900 for two rims and give me two for "free." Suggest anyone with rim corrosion problems go to http://www.nuckleslaw.com/software-negotiations-expert/toyota-alloy-wheels-bubbl- ing-toyota-quality-concerns/. Post your experiences and pictures. There is mounting group of angry Toyota owners that are trying to build a case to get Toyota to stand up and do the right thing. I was surprised but the Sienna is not the only Toyota having this issue.
#228 of 354 Re: Fed up with Toyota [visco2]
Nov 03, 2009 (5:51 am)
I had rim problem solved for my 06 sienna. The dealer contacted Toyota and refinished the wheels for free. Sienna awd's wheels are a real pain. Tires are another problem.
#229 of 354 Re: Fed up with Toyota [visco2]
Nov 03, 2009 (1:20 pm)
Go here and file a complaint:
If enough people do and they find a pattern, NHTSA will recall them.
Angry web sites may make you feel better, but go to the ODI to take real action.
#230 of 354 Lousy customer service.
Nov 03, 2009 (3:15 pm)
It will be a cold day in hell before I ever buy another Toyota. After the dealer dismounted and remounted the tires after they fixed the corroded wheels, they damaged one of the tires which almost caused a disaster. I wrote to Toyota and they thanked me for my letter. Nothing else. I thought American made vehicles were crummy but Toyota has them beat.
#231 of 354 Re: Lousy customer service. [whitewaternut]
Nov 05, 2009 (8:57 am)
First, the Sienna is American made.
Second, the dealer's grease monkey screwed that up, not Toyota. Dealers are independently owned.
Sure Toyota didn't do much but the dealership was liable, not them.
#232 of 354 Re: Lousy customer service. [ateixeira]
Nov 05, 2009 (1:44 pm)
Sure the dealership screwed up but they did it on an order from Toyota to honor the corrosion warantee. If Toyota can't control the service that their dealers provide then they have serious problem.
As I said before, my relationship with Toyota will end when this piece of crap Sienna dies.
If this is the kind of service one can expect from an approved Toyota dealer then this company has a serious problem and it will catch up with them sooner or later. I don't expect a manufacturer to babysit my vehicle but when it is something that they screwed up then they ought to stand behind their product. Obviously, they have not done that.
#233 of 354 Re: RFT an expensive problem [ncm]
Nov 05, 2009 (2:38 pm)
Can you tell me where you are located and who you spoke to at Toyota (and their number). I have the same problem. All 4 tires on my 2007 Sienna CLE Limited are shot- worn out at 26,000 miles.