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Toyota Sienna Tires/Wheels/Run-flats

239 messages, Last post on Nov 11, 2009 at 10:45 AM
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My 2007 Sienna XLE AWD's run flat tires are all shot at 22,000 miles. I have been offered 2 replacements by Toyota and $100 form the dealer. This takes me down to $345. All this good will after many phone conversations and many unsurprised service people. Did I mention the brow beating from the Toyota Corp. representative. He sarcastically told me how lucky I was that I was getting any help at all. When I asked why Toyota continued to engineer a vehicle and supply it with substandard tires, I was asked if I would prefer that they provide a car without tires. Nice guy. Next time I'll go back to Honda.
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| We have a 2006 Sienna LE AWD with 42,000 miles. We took the car in for uneven wear in the tires and a shimmy. They replaced 4 tires and brake pads under warranty. Then we had the same issue coming up on 40,000 miles. We ended up with a flat and limped to Sams Club where we purchased 4 new run flat tires. I'm considering trading this one in for a 2010 Sienna and is thinking about having them swap these tires to the new van. They have to be better than the crap that comes on them from the factory. | |
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Replying to: ncm (Oct 23, 2009 2:01 pm) And get run-flats on their Touring model? They're no better. To make matters worse it's a 17.5" rim size so you're basically stuck. The Bimmer owners I know who have them hate the rough ride, too. Why not just get a vehicle without run-flats? |
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Replying to: spongecat (Sep 17, 2009 6:21 pm)
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Replying to: visco2 (Nov 02, 2009 7:38 pm) |
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Replying to: visco2 (Nov 02, 2009 7:38 pm) http://www-odi.nhtsa.dot.gov/ivoq/index.cfm If enough people do and they find a pattern, NHTSA will recall them. Angry web sites may make you feel better, but go to the ODI to take real action. |
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It will be a cold day in hell before I ever buy another Toyota. After the dealer dismounted and remounted the tires after they fixed the corroded wheels, they damaged one of the tires which almost caused a disaster. I wrote to Toyota and they thanked me for my letter. Nothing else. I thought American made vehicles were crummy but Toyota has them beat.
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Replying to: whitewaternut (Nov 03, 2009 3:15 pm) First, the Sienna is American made. Second, the dealer's grease monkey screwed that up, not Toyota. Dealers are independently owned. Sure Toyota didn't do much but the dealership was liable, not them.
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Replying to: ateixeira (Nov 05, 2009 8:57 am) As I said before, my relationship with Toyota will end when this piece of crap Sienna dies. If this is the kind of service one can expect from an approved Toyota dealer then this company has a serious problem and it will catch up with them sooner or later. I don't expect a manufacturer to babysit my vehicle but when it is something that they screwed up then they ought to stand behind their product. Obviously, they have not done that.
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Replying to: ncm (Oct 23, 2009 2:01 pm) Thanks. |
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