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Jeep Commander Start Stall and Idle Problems

211 messages,  Last post on Nov 03, 2009 at 8:05 PM

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#202 of 211 Stalling Issue Resolved! (Part II) by bondero Sep 28, 2009 (4:08 pm)
Here is a .pdf of the recall information from Chrysler: http://nhthqnwws111.odi.nhtsa.dot.gov/acms/docservlet/Artemis/Public/Recalls/200- 8/V/RCDNN-08V203-1629.pdf Replies to this message: itabot (Sep 28, 2009 4:43 pm)
#203 of 211 Re: Stalling Issue Resolved! (Part II) [bondero] by itabot Sep 28, 2009 (4:43 pm)
Replying to: bondero (Sep 28, 2009 4:08 pm) THANK YOU!!!   Georgetown Jeep in Westport, CT and even Chrysler headquarters when they went through list of recalls - go figure - didn't find the one that pertained to my car!   I am looking forward to my refund and towards the car being repaired finally...   so thankful to you and so sick of Chrysler and Georgetown Jeep...i never thought that i would say this but unless they admit their error and apologize, this will be the last Jeep I purchase.
#204 of 211 Re: Stalling Issue Resolved! [bondero] by itabot Sep 29, 2009 (12:03 pm)
Replying to: bondero (Sep 28, 2009 4:05 pm) Again, thank you! After dealing with Chrysler India and Chrysler Michigan from July - August and giving up all hope in September, I am now, because I could cite Recall Number H19 dealing with Chrysler in Salt Lake City and they are - go figure - actually interested in reimbursing me for the starter that I was told would solve the problem as well as getting me to a local Jeep Dealer (that is actually proud to be part of Chrysler and respectful of the taxpayer funded government bailout that is enabling Chrysler to survive and hopefully, soon to, to thrive) who will inspect my Commander and do the necessary recall repairs.
#205 of 211 Re: What we can do... [jenh1] by itabot Oct 22, 2009 (10:06 am)
Replying to: jenh1 (Jul 02, 2007 8:31 am) just an update on what i thought was going to be progress regarding my Jeep Commander stall issue: with this new information about the H19 recall in hand chrysler had me begin anew, i.e., a separate complaint under a new complaint number not because anything had changed but because a few weeks had passed since i spoke with them about the complaint in the first place; also different, they had me write and mail my complaint in, and then yesterday i was told that though my complaints about the stall issue mimic'ed the H19 recall problem, because the recall was on 4.6L engines and mine is a 6.0 i was not entitled to the recall - EVEN THOUGH MY COMMANDER IS HAVING THE SAME PROBLEMS!   What's more, I asked them to put this denial into writing and send it to me for my records, and I was told in no uncertain terms by Gus (Customer Service ID: GD637)Chrysler Customer Service (telephone: 800.992.1997) that Chrystler does not have to and will not put this denial into writing.   More: i just put over $3k into this car that has less than 36k miles on it; as of a week ago, i have only owned this car for one year. It seems that - and remember, i have purchased 2 brand new jeeps from jeep since i was 16 - in order to enable these Commanders to be 'Jeeps' you have to purchcase parts from outside of jeep, i.e., i purchased the TOYO all terrain country tires and also had new brakes installed by my old Jaguar dealer, i.e., seems that Ford knows how to 'make a jeep a jeep' better than Chrysler can Of course, while i think that new brakes at this point is intolerable, I understand that the tires are something that - buyer beware - I should have seen were the cheapest 4 wheel drive tires available on the market in the US today.   Especially given the taxpayer funded government bailout of chrysler, we deserve better than this, right?
#206 of 211 Re: My Commander is fine. Why? [carzinmegenes] by itabot Oct 22, 2009 (10:26 am)
Replying to: carzinmegenes (Aug 02, 2008 7:13 pm) Given the US Taxpayer Funded Government Bailout of Chrysler, our expectations of Chrysler and its affiliates is greater than if we were just customers; of course, based on our customer status alone, we are entitled to the expectation of safe and reliable cars, right?   That said, when my Commander isn't stalling, when the dashboard lights aren't blinking, and now that I have had Ford-Jaguar specialists install new Toyo tires and top line brakes, I too enjoy the ride and look of my Jeep Commander.   That said, that inorder to enable my Jeep to drive like a Jeep I have to go outside of Jeep Dealers for parts and servicing, is a sign that Chrysler is ruining the Jeep brand name, i.e., how good (not!) of an investment then is this US Taxpayer Funded Government Bailout of The Chrysler Company?
#207 of 211 Stall Issue Will Not Be Resolved By Chrysler, So... by itabot Oct 23, 2009 (9:24 am)
does anyone have any idea of how to go about finding a repair shop that is not affiliated with chrysler that can repair this problem; I would think that the software issue gives chrysler a monopoly on repairing this problem, however, because of Chrysler's reluctance to address the problem inspite of a related recall, it needs to be fixed by a shop not affiliated with them.   as mentioned in another post, i have now spent over $3k at a dealer service center not affiliated with Chrysler (Ford Jaguar) on this car since the stall issue surfaced to the point of Chrysler putting in a new starter (which temporarily fixed the problem but now it is stalling again). The $3k i just spent was on toyo tires and new brake pads, and other brake repairs, i.e., i know, i know buyer beware regarding the tires but regarding the brakes, the dealer should have told me what i was getting. That said, now that the ford jaguar dealer is servicing the car, it is really becoming more and more like a real Jeep...now, to fix this stall problem.   between yesterday and today it has stalled when i was turning into traffic; in CT we can make rights on red, but i won't be doing that until this problem is fixed, because i can't be sure the car will keep going once i have made the right hand turn and have to speed up because traffic is coming up from behind me... Replies to this message: itabot (Oct 23, 2009 10:10 am)
#209 of 211 Re: Stall Issue Will Not Be Resolved By Chrysler, So... [bassman8] by itabot Oct 23, 2009 (10:10 am)
far from an idiot (Oxford U; NYU; Columbia U), and 'street smart' enough to know that yes, there are others out there who can fix this problem, it's just a matter of research.   and, at this point, it's not a matter of $$$ (though it would be nice to avoid paying for this) it is a matter of this Commander being safe for me and the other drivers on the road; unfortunately, for my checking account that means I am going to have to pay to make sure that it is so because Chrysler won't do so.   essentially I am rebuilding the car on the inside to be as fabulous as it looks on the outside. Let's just hope that between now and then it doesn't stall at the wrong time, right?
#210 of 211 Ok.. A bit hard to read everyone's response.. by ourjeeplife Nov 03, 2009 (6:29 pm)
But if I missed it, (which I'm sure I have) at the Jeep.com site (for owners) there is a "recall" check list which on would type in the last four digits of your Vin Number.. In turn the vin would search jeeps records of any issues that maybe with your vehicle. Assuming that whom ever had the vehicle to began with maintain it properly and registered the vin with jeep.   I ran the test earlier today and found no issue with Our Commander. This doesn't mean it wont happen just means Jeep is unaware of any issue with my 07 Commander One reason companies give you warranty cards to fill out just to cover your butts and a way for the dealer to contact you in case of a recall or safety issue. Replies to this message: itabot (Nov 03, 2009 8:05 pm)
#211 of 211 Re: Ok.. A bit hard to read everyone's response.. [ourjeeplife] by itabot Nov 03, 2009 (8:05 pm)
Replying to: ourjeeplife (Nov 03, 2009 6:29 pm) chrysler in michigan ran the VIN and first off realized that the vin the dealer provided was wrong, then we got the right one into the system (off by one digit) and found that my particular vin was not part of the recall...even though my commander is having problems that are just what those vins that are included in the recall are having.   what's more, my commander stalled getting onto I-95 in rush hour last week and again this week getting onto the meritt parkway also during rush hour...terrifying.   but, still they will not admit that the problem was never the starter but this other cause; i have had two other technicians check out the car, and both said that there is nothing wrong with the car so it must be the software. and, mind you, these other technicians would have made money telling me it was anything else because anything else other than the proprietary software they could fix.   chrysler should be ashamed of itself.

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