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Acura TSX Security System Questions

95 messages,  Last post on Jan 20, 2012 at 7:45 PM

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What is this discussion about? Acura TSX, Sedan

Messages Page 1 of 10

#2 of 95 What To Do? by parker19

Aug 15, 2003 (2:17 pm)

So everything was fine with my new TSX. Then one day, something went wrong, now the remote and the power locks dont work. They say there is a short in the system but they've had the car for days and haven't figured out the problem. They say they'll take care of it. The car is less than a month old. At a certain point, is there any recourse I can take if they can't figure out the problem or the problem keeps popping up after they eventually fix it?
 
Thanks

#3 of 95 parker19 by automophile

Aug 15, 2003 (3:40 pm)

This sounds like a simple problem in the remote receiver / door lock circuit. It could be a loose connector, a short in the receiver or some other similar issue. Don't get too worried about it, yet.
 
If it cannot be fixed, there are now clear Lemon Laws to protect you. A little research on the Web can show you the details. If a car cannot be fixed in a given amount of time, the manufacturer must replace the car or buy it back.

#4 of 95 This is really weird by boz10

Oct 06, 2003 (3:24 pm)

I have had my TSX for about 4 months. After the first 3 weeks I had a couple of instances where my key FOB wouldn't deactivate the security system. I used the key to gain access to the vehicle, not thinking much of it and after about 5 minutes of driving the alarm went off. I pushed the unlock button on the FOB and turned it off. This happened 3 times in 4 days. I brought the car to my Acura dealership and they were unable to repeat the problem. They told me "no fault found". I figured it must be a computer thing and forgot about it. Well just recently I had some suspension work done to my car as I posted on "Acura TSX" thread and when I went to pick-up the car my FOB once again wouldn't work. This time because I was at the dealership I got a technician to look at it. Not only would the FOB not work, my power door locks wouldn't work with either of the switches on the front doors. The interior lights wouldn't light up with the door open. I could turn them on manually by depressing them but couldn't turn them on by opening the door or taking the key out of the ignition cylinder. My turn signals were dead as well. The technician worked on the car for over an hour and couldn't figure it out. I was pretty ticked off and left the garage into the showroom for a coffee. A few minutes later the service advisor tells me the car is ready and works fine. Although the seemed to have fixed itself once again. No one could tell me exactly what the technician did to fix the car. I wasn't happy but went home anyways. Well guess what, my FOB wouldn't work yesterday (Sunday) so I decided to take it back to the dealer first thing this morning. As it still wasn't working this morning I thought "great". Until the alarm went off mid-way through my drive. This time the FOB wouldn't turn it off. I had to pull over and use the key in the drivers side door lock to turn it off. My actions reset the system. When I brought it to the dealer once again they were unable to create the problem. The technicians said they talked to Honda/Acura engineers in the US and no one has a clue as to what the problem is. Now I am forced to drive a car which may at anytime sound an alarm or have turn signals which may not work. I am seriously p'd.
   BTW all fuses have been checked and they are fine. Does anyone have any ideas?

#5 of 95 Lemon Law time by uncledavid

Oct 06, 2003 (4:23 pm)

The problems you are describing influences the fundamental operation of your car. You obviously can't drive the car safely if the alarm goes off randomly while you are driving. What if the beeping of the alarm distracts you and causes an accident?
 
If Acura can't get it completely fixed relatively soon, you should be covered by your state's lemon law. In other words, either Acura fixes your TSX so that it can't be safely opperated, or they buy you a new car.
 
I would do the following:
1) Try to get your dealer to look at it one more time. Let him know you are about to contact Acura USA.
2) Contact Acura USA's main Consumer Service office in Torrance. See if they can help.
3) Contact your state attorney general's office for information on the lemon laws in your state. I feel confident you will be covered.
 
FYI: This is the California Lemon Law, typical of many states -
 
If the manufacturer or dealer cannot fix the vehicle to conform to the warranty within a "reasonable" number of repair attempts, then the manufacturer must replace the vehicle or reimburse the buyer or lessee for its purchase price, whichever the consumer prefers (less a mileage offset for the consumer's use of the vehicle prior to the first repair attempt), subject in certain cases to arbitration that the consumer may or may not accept.
 
The Lemon Law uses a presumption as a guideline for determining whether a "reasonable" number of repair attempts have been made on a new vehicle. In order for the buyer or lessee to use the Lemon Law presumption, all of the following must be true:
 
The vehicle must be one that qualifies as a "new motor vehicle" as described above.
 
The vehicle's problems must be covered by the manufacturer's warranty.
 
The problem(s) must occur within the first 18 months of delivery or 18,000 miles on the odometer, whichever occurs first.
 
The problem(s) must substantially reduce the use, value, or safety of the vehicle to the buyer.
 
The problem(s) are not caused by abuse of the vehicle.
 
The manufacturer has not fixed the problem(s) after four or more attempts or the vehicle's problem(s) could cause death or serious bodily injury if driven and the manufacturer or dealer has made at least two unsuccessful repairs attempts; or the vehicle has been in the shop for more than 30 days (not necessarily in a row) for repair of any problem(s) covered by its factory warranty and if the warranty or owner's manual requires you to do so, that you have notified the manufacturer about your problems. (Best done in writing.)
 
FYI: Here is a site that lists lemon laws by states =
http://autopedia.com/html/HotLinks_Lemon.html
 
(Moderator: This site does not compete with Edmunds)

#6 of 95 FOB Problem by automophile

Oct 06, 2003 (9:31 pm)

I would bet that the problem is in the wireless receiver for the fob. Press the dealer to replace it.

#7 of 95 FOB problem by xplorx4

Oct 07, 2003 (9:02 am)

Why would the receiver affect the interior door lights? Hmmm. But I agree, there's a faulty control module somewhere. Whether it's the receiver unit or the security system control module, it's hard to say.

#8 of 95 FOB Problems part 2 by boz10

Oct 07, 2003 (12:43 pm)

Unfortunately here in Canada I don't think there are any clear Lemon Laws. The problem happened 3 times last night over the course of 4 hours. FOB doesn't deactivate the security system, use the key to gain access and turn the car on, drive 10 minutes with no turn signals, alarm goes off, turn the car off and stick the key in the door and turn off the alarm manually. It happened again this morning and I took it to the dealer again!!! This time I left it there for 6 hours and showed up earlier this afternoon hoping to re-create the problem. Of course the problem was non-existent. I spoke to another technician about the problem and he decided to order something called a multi-plex. He hopes that this is the problem. I hope he's right.

#9 of 95 FOB by automophile

Oct 07, 2003 (8:29 pm)

Don't the lights come on when you open the doors with the fob? It is all tied together.
 
Good Luck!

#10 of 95 FOB by boz10

Oct 08, 2003 (7:56 am)

The lights inside only come on with the FOB when the system is working properly. When my intermittent problems come up the only way to turn on the interior lights is to manually push them. BTW I talked to the dear this morning and the multi-plex should be in this afternoon. I'll drop off the car in the morning and post the results.

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