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Sedans Acura TSX Acura TSX Clutch Problems
94 messages, Last post on Nov 12, 2009 at 9:11 AM
You are in the Acura TSX Forum. Your Hosts are pat & karens
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I am so sorry to hear of your problem also with your clutch. They really should have done something for you, at the very least to meet you half way?! I hope that you told them about how they made you feel about Acuras and about their dealership! Terrible... customer service can make all the difference! Here's hoping your Acura has a long life now after you have replaced the clutch!! |
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Just experienced clutch failure the other day with my 2007 TSX with only 36,000 miles. Had to have the car towed to the dealer after the clutch failed and was quoted around $1800 to have it replaced. I've been driving manual transmission vehicles for the last 14 years (4 vehicles total purchased new), mostly highway driving, and all of my other vehicles have gotten at least 70-80K miles without having any issues with the clutch. Dealer suggested I call Acura customer care, and they (along with the district service manager) explained that the clutch is a "wear and tear" item, and after 12,000 miles, there are ABSOLUTELY no exceptions to this unless something else faulty within the transmission caused the clutch failure. Other than this, I'd been pretty happy with my car, and may have considered purchasing a new one next year sometime, but after reading these posts and hearing Acura's response on this, I will absolutely never consider another Acura vehicle again.
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Replying to: kevininri (Oct 12, 2009 1:07 pm) |
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Replying to: kevininri (Oct 12, 2009 1:07 pm) |
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Replying to: kevininri (Oct 12, 2009 1:07 pm)
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Replying to: biker4 (Oct 13, 2009 4:05 pm) That is really awful that you have to deal with that! With the hard economic times right now, you would think they would be fighting for your repeat business and/or referrals!
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Replying to: marenlindsey (Oct 14, 2009 1:26 am)
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Replying to: nj2pa2nc (Nov 25, 2008 1:10 pm) |
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Replying to: tech30 (Oct 21, 2009 10:59 am) |
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Well it happened to me. Last Friday I got into the TSX and no clutch. Had it towed to Walker Acura here in New Orleans. Monday evening the service manager calls and confirms clutch is shot and repairs will not be covered under warranty because this is a wear and tear item. I express dismay, since the car only has 19,000 miles on it. He will not budge. I call Acura Client Services and am basically told " too bad" clutch considered a wear and tear item. I explain I am 58 years old and certainly do not dog the car. No avail. I have been driving manual transmissions since I was 15. My current daily driver is a 2002 Corvette 6 speed with over 80,000 miles. Never a clutch problem. I am highly disappointed with Acura. This is my second Acura ( I had a manual CL a few years back) but likely my last. I expect this kind of blow off from GM but not Honda. Fortunately I am an attorney so I will pursue this in small claims court if need be. Again,my beef is with Acura, not the dealer. From other posts on this site I see premature clutch failure is a recurring problem that Acura just does not want to address.
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