Ask the Car People.SM


Mazda CX-7 AC problems

284 messages,  Last post on May 13, 2013 at 2:56 PM

You are in the Mazda CX-7 Forum.

What is this discussion about? Mazda CX-7, SUV

Messages Page 28 of 29

#270 of 284 My 2009 CX-7 GT Turbo AC is bad too!! by statraveler

Sep 27, 2012 (12:32 pm)

Replying to: stantonb1 (Jul 15, 2012 12:30 pm)
I just had a meltdown at the dealer I bought this vehicle from 10 months ago with the exact same loud noise and AC problems! They told me there was nothing wrong, treated me like I was hearing things or imagining the problem and watched me walk away. I'm grateful for all these postings that I can now share with a new mechanic to prove I'm not the only one. My AC makes a horrible loud noise when clicking off and on and you can hear the timing belt rattle and grind. Who knew?

#271 of 284 Re: My 2009 CX-7 GT Turbo AC is bad too!! [statraveler] by boesman1

Nov 26, 2012 (11:24 am)

Replying to: statraveler (Sep 27, 2012 12:32 pm)
My A/C pully ceased yesterday while I was in another state visiting for the holiday weekend. What a nightmare with family and belongings in the car waiting 3 hrs for a tow truck. Dropped the car Huntington Mazda and called them first thing in the AM. My car was 5yrs old in April 2012 and only has 52k on it so I was hoping maybe Mazda would do the right thing. Nothing doing, its out of warranty - sorry....this despite my convincing attempt to get them to stand behind their problem. I was quoted a price of $745.00 for a new unit along with replacement serpentine belt, re charging the AC etc...Based on what I've read on the boards, I was pleasantly surprised as I was expecting to hear something in the 1200 range. Regardless MAZDA sucks for not owning up to this common issue and should have replaced these units on a recall because when they fail you bascially have to shut off your car immediately. Lets say you were crossing the GWB or Throgs Neck bridge, you have to stop you car in a lane of traffic and hope you dont get hit by a truck or other car. Its comforting to know that Mazda cares ~ NOT.
 
Here is my advice if you own one of these ticking time bombs, you are on borrowed time as to when your unit will fail. Be proactive suck it up and replace your unit, just think if you have your family with you and you are 50 miles + from your home and this happens.
 
IMO its only a matter of time before someone gets seriously hurt or killed by their car stalling due to this known defect on a busy highway or bridge without a shoulder as they sit and wait for help. I hope someone sues the shit of out of MAZDA for their failure to properly handle this known defect. Needless to say this will be my first and last Mazda that I will ever own. http://static.ed.edmunds-media.com/edmunds-webassets/1.36.128/img/forums/webxico- ns/emotorcons/emo_lemon.gif:lemon:

#272 of 284 Advice for those whose AC units have yet to cease by boesman1

Nov 26, 2012 (11:39 am)

Replying to: boesman1 (Nov 26, 2012 11:24 am)
As previously stated, these AC's are ticking timebombs, you need to be proactive and replace them before they cease and cause you BIGGER problems. I just saw that there are LOTS of new & rebuilt units available on Ebay for 150 - 300. Buy one and have your local mechanic install it and charge it for you, bet you can get the whole job done easily under 500.00. If you're handy its only 2 bolts and 2 hoses, 85 bucks for a charge and youre back in business......WORD TO THE WISE - DO IT NOW

#274 of 284 Re: Advice for those whose AC units have yet to cease [boesman1] by pctech

Nov 26, 2012 (1:20 pm)

Replying to: boesman1 (Nov 26, 2012 11:39 am)
And then, if you're LUCKY (I wasn't), your timing chain won't disintegrate at 82K miles and destroy your engine! I had a 30K used engine installed at a cost of $5000, then traded the car on a Subaru Forester, never to look at a Mazda again. Fun-to-drive vehicles with absolutely NO manufacturer support when the faulty design presents itself and sucks your wallet dry!

#275 of 284 Re: Advice for those whose AC units have yet to cease [pctech] by boesman1

Nov 27, 2012 (5:38 am)

Replying to: pctech (Nov 26, 2012 1:20 pm)
Just had my TC replaced a year ago along with the VVT on the recall. I plan on rolling out of this car within the next 12 months. Its no wonder Mazda is stopping production on the CX 7 and replacing it with the CX 5. Too bad because I really enjoy the car aside from the dismal gas mileage.

#276 of 284 Re: Good News for 2007 CX7 Owners! [jresendiz] by amojr

Dec 07, 2012 (12:23 pm)

Replying to: jresendiz (Sep 07, 2012 8:35 am)
Hello Jean,
 
I just had the same issue. Found a copy of the letter online, took to the dealer and they would not accept it for the fact that the 5 years expire from purchase date and not by the year of the car, even though my car is still under the 60k miles. They insisted that its whichever comes first. Spent 700 dollars fixing it. I'm ready to fight for this refund, called corporate and the guy said theres nothing to be done. But I believe that if we get a group of 5 people, write a letter or really go after this most def we could get the money back. If thats the case I'm ready for media and a lawsuit. Let me know if interested and we can perhaps talk over the phone to plan this a bit better.
 
adolfojrmgmail.com

#277 of 284 Re: Good News for 2007 CX7 Owners! [jresendiz] by amojr

Dec 07, 2012 (12:33 pm)

Replying to: jresendiz (Sep 07, 2012 8:35 am)
Here is a copy of the letter and also a Reimburssement form.
http://www.mcx7.com/showthread.php/8501-2007-2008-Mazda-A-C-Compressor-Warranty-- Extension-Program-SSP-81

#278 of 284 MazdaSellsLemons by boughtalemon3

Jan 21, 2013 (9:50 am)

We purchased a new 2007 Mazda CX-7 in August 2007 from a local dealership. This car had problems from day one. On our first outing, the alarm went off when we locked the door and would not go off with the key activation. The car would not start because the alarm was on. We had to disconnect the battery to stop the alarm - all on our first outing! When we reconnected the battery, it started again. We had to call Mazda and since the dealership was closed, they had to dispatch from a national response team. Several hours later, we finally had our car towed into the shop and we were left stranded with no car! They knew our situation and distance from home and said they would bring a rental car - not! We had to call friends to transport us home. This should have been our first clue as to how bad Mazda Customer Service really is. My wife liked this car for its size. She is a small woman and its compact size (too small for me!) was just right for her. We took care of this vehicle and relegiously had service done (at our own mechanic as Mazda dealerships were too far away). We have had to replace tires around every 15,000 miles as it eats them up. The gas mileage is ridiculous - much less than rated and things break. The highly touted Boze stereo system failed and was fixed - only to fail again. The hinge to hold in the driver door fell off and Mazda would not cover a replacement part - all wihin the first 10,000 miles. My better judement told me to unload this vehicle sooner but we did not. We had planned for this next summer but waited too long. Two months ago we started experiencing an oil leak and took it to Mazda for service. $800 later, we were told that the repair was not covered so more money out of our pocket. A few weeks later we had more oil leaking, so I took it to our mechanic and he checked the repaired part. He told us that Mazda did not even replace the part but only repaired a gasket and it was obvious they repaired it - he showed us the pictures of the part. I took it to Mazda to keep my warranty in the first place and they did nothing but shoddy repairs. When I told Mazda about what I found, they told me that a not authorized repair shop working on that type of repair can jeopardize my warranty and implied that I was being had by this mechanic. Now, another two months later, while on a trip the timing chain started making noise. I took it to my mechanic and he said that the cost of parts for this would be so much higher on the secondary market that it would be cheaper to have Mazda fix it. In my investigation on this, I found that many others were experiencing this same problem with this vehicle and that the warranty had been extended (it should have been a recall!) but it only covered 7 years or 70,000 miles - whichever comes first - no exceptions. We were 200 miles over 70,000 miles and Mazda would not cover us for the repairs. I was told that the damage was already the at the point that basic timing chain repair would be around $1500 and about another $400 for "other" repairs. We $2000 on top of all the other expenses we have had with this vehicle and no help or support from Mazda. One mechanic at the Mazda dealership told me straight up that Mazda has known about this problem and chose not to do a recall these vehicles. He said it was hard for him to support his own company because what Mazda was doing is wrong. He told me that they found the problem early, completely redesigned the chain and parts and the replacement was working better than the original. If Mazda upgraded and replaced the whole system, they needed to recall. To end this sad tale, we decided that resale value with all this negative publicity about the CX-7 put us at around $5,000 max. We were not going to pump another $2,000 in a lemon so we cut our losses. Our end result through a broker was $3,500 maximum for a pile of metal to cut our losses and move on. I want EVERYONE to know that they should not even consider purchasing a Mazda. I would not risk it. We have told everyone we know and I am hoping this message helps at least one person out there move away from Mazda.

#279 of 284 Re: MazdaSellsLemons [boughtalemon3] by lulunorth

Jan 25, 2013 (3:21 pm)

Replying to: boughtalemon3 (Jan 21, 2013 9:50 am)
I know exactly what you are talking about had nothing but problems the day I purchase this Mazda. I actually was smart and added an extended warrenty on this car. At this moment it's in the garage getting fixed. Oil leaking in the inlet of the turbo. Kept having this high pitch sound every time on step on the gas. Also when starting my car burnt smell smoke came out the exhaust and would fill up my garage. I'm really surprise my car didn't start on fire. I have one more year before my car is paid off then I will get rid of it. I also will never by a Mazda again. Maybe I should get the timing chain fixed also while it's under the warrenty.

Messages Page 28 of 29

To POST a message, please Sign In.

Advertisement

Browse by Category

Browse by Vehicle
   View All Vehicles

Browse by Board
Browse by Topic
View All Topics

Edmunds Community

Advertisement