Last post on May 13, 2013 at 2:56 PM
You are in the Mazda CX-7
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Mazda CX-7, SUV
#240 of 284 Mazda AC letter
Dec 21, 2011 (6:38 pm)
I don't mind individually sending copies of the letter, though I expect that, if you qualified under the program, you would have received the letter. Since I'm not going to post it to one of the "sharing" sites, you must realize that it's impossible for me to email you when your address is not available!
#241 of 284 Re: Mazda ac. [madaboutmazda]
Dec 28, 2011 (12:00 pm)
What kind of documentation did you receive to advise you that the warranty on the part was extended to 60,000 miles? mine just blew at 55 and I am seeking retribution. The repair guy even gave me the old one to take to Mazda to show them.
#242 of 284 Re: Mazda ac. [ksullivan1]
Dec 28, 2011 (12:10 pm)
Hi, I called the Mazda corporate office and they told me about the extended warranty - they also told my Mazda mechanic. Like I stated before, its not a recall (even though I think it should be), its an extended warranty. Has your car been fixed yet? If not, its best to take it to a Mazda repair shop because they deal directly with Mazda corporate and corporate with pay the bill directly otherwise if you go through somebody else besides Mazda, I believe Mazda will reimburse you but it might take some time and I'm not sure you want to wait - its about $1000 to fix. Good luck!
#243 of 284 Mazda Compressor Repair
Dec 28, 2011 (12:23 pm)
I picked up my car today, I had it fixed by Aamco, who was wonderful. The starter went also (again, only 55K miles on my car)!! So, both combined it cost me $800 with labor and tax. The compressor came directly from Mazda because they don't make an after market one for the CX-7, or so I was told....still, paid alot less than the dealer would have charged me. The man at Aamco told me to be persistent with Mazda, he has seen situations like this with other cars, Ford precisely....he said Ford makes the compressor for Mazdas.... he gave me my seized up compressor in case I needed to bring it to Mazda. Such a shame, I haven't had a single problem with the vehicle until now and I have always loved it. We have been looking at trading it in recently and I believe we will pursue that avenue.
I will check on the extended warranty, thanks!
#244 of 284 Re: Mazda ac. [ksullivan1]
Dec 28, 2011 (4:25 pm)
Here are the specifics of the letter:
Warranty Extension Program SSP 81
A/C compressor warranty extended to 5 years/60,000 miles
Vehicle MUST be within the limits shown.
Questions, contact Mazda at (800) 222-5500.
#245 of 284 END OF 2012 NO MORE CX-7 BEWARE
Mar 14, 2012 (11:24 am)
Jonathon Ramsey RSS feed
Posted Mar 12th 2012 11:31AM
Mazda is taking the steps necessary to right its financial ship, but when a patient has this kind of issue, the cure can hurt just as much. The small, independent carmaker has been hurt by its relatively Japan-centric manufacturing base and the strength of the yen, the loss of Ford as a noteworthy stakeholder and the resulting loss of financial cushion. Mazda is expected to post a $1.2 billion loss for its 2011 financial year, which is smaller than earlier estimates but it's still the fourth losing year in a row and the largest in a decade.
The need to act has forced Mazda North America into a five-month plan to shed a number of its 701 employees for leaner running. Select employees will be offered a buyout package, and if voluntary uptake isn't sufficient then involuntary dismissals will occur. The timeline begins this month with lump-sum offers, followed by layoffs at the end of May if necessary, and the stretch to August will see the transition of personnel into the restructured organization.
Mazda is also issuing shares to raise $1.9 billion in order to aid its position and get production started in Mexico and Thailand. It is also aggressively seeking a partner and considering licensing its SkyActiv technology.
#246 of 284 Fixing the A/C Compressor myself....
May 18, 2012 (8:44 am)
2007 CX 7 Sport 2WD. Bought the car 2 years ago with 38k and have had no problems until this year. The end of last year, the car would occasionally go into a limp mode limiting the car electronically. I couldn't go over 30mph. Took it to the dealership and they replaced the throttle body for $1k.
Then, the wife and I decided to go to the Grand Canyon last weekend. On our way back to Vegas, we were outside of Kingman and the a/c out of no where started blowing hot air. We started testing it going down the highway for a couple minutes and decided to turn it off after we saw smoke and roll down the windows. We set the cruise for 75 and just tried to stay cool. From kingman to vegas is about 100 miles so we made that fine. The car did make a bad sound. I don't know how the belt held up but it did. When I pulled into my driveway, the car stalled. I started it back up after we unloaded everything and took it to the firestone just downt the street. They quoted me $2100 to fix the a/c. Then I started researching online and I was outraged at what I saw. I am at 68k miles (8k miles out of warrranty). I could have been stranded on the side of the highway in 90+ temps... I went back and forth all this past week with Mazda and they would do nothing unless I took the car to the dealership and paid the $107 to have them agree with me that it is the a/c problem even after I have the paper from Firestone saying it is that i paid $50 for. Mazda wouldn't budge at all!! I decided to pick my car up form Firestone before they accidentally fixed it and I would have to pay over 2 grand... I drove my car home and the engine stalled again. I was able to get it going again after feathering the gas pedal a little. I started making room in my garage to prepare working on the car and the thing stalled again. After 30 minutes it went from the motor turning over reallly slow to the starter just clicking because the serpantine belt won't budge. Now it's stuck in the driveway. I just ordered a new compressor, dryer, and accumulator online for about $400. I'm buying a new serpantine belt and o ring kit from autozone tomorrow for about $50.
Tonight, I'm going to cut my current serpantine belt so I can start up the car, turn it around and back it into the garage real quick. Quick is the key here cause the water pump is run off the belt and I don't want to overheat the motor. driveway is a slight hill and can't push it up it. Should only take me a couple days to replace the parts. Once I get everything put back together, I'm going to have to leave the a/c button in the car off so i don't burn the new compressor up and drive to an a/c place to charge my system for around $100. after that, I should be good. total spent shouldn't be more than $550-600. Much better than $2100+....... Me and the wife don't plan on keeping the mazda much longer. The car is great, but the attitudes I recieved from the company was some of the worst customer service I have ever recieved.
If you take anything from this, If they don't fix this with a recall in the future, you can do this yourself and save a lot of money. I do have a motorcycle that is currently my daily driver until the mazda is fixed so most people don't have that option but it is something to think about if you do. Also, I had a hard time finding a service manual for our car. I did buy a 30 day subscription to Chilton DIY online for like $15. it has some nice picutes to help with the install. Wish me luck!!!
#247 of 284 Re: Fixing the A/C Compressor myself.... [lysol98]
by steve_ HOST
May 18, 2012 (9:01 am)
Good luck with the fix. Some of the links in the Online Repair Manuals discussion may help.
#248 of 284 Re: Fixing the A/C Compressor myself.... [lysol98]
May 19, 2012 (7:13 am)
Neither Firestone nor Goodyear should ever be trusted by anyone insofar as price estimates. They see problems where non exists and beware of up-sells/add-ons.
You will need to have a shop flush the system of metallic "fines" before you install any new parts, most especially a compressor..
Strange failure mode, the compressor clutch not releasing, have you tried removing the clutch voltage source?
The reason you heard the clicking is because the battery is dead, the alternator hasn't been turning....
#249 of 284 2011 CX7 AC Problem
Jun 18, 2012 (8:38 am)
We have a 2011 CX7 Grand Touring AWD Turbo with under 5,000 miles. AC was not cooling properly took to dealer and told operating correctly. After much frustration took to AC specialist and unit was under charged by half volume. Had completely charged at cost of $80.00. Car gets ice cold. Mazda not receptive to any information provided and basically states what I did was on my own.
Can anyone advise what I may be in for with the CX7 AC system. AC specialist advised that system is problem prawn.