Last post on Oct 07, 2013 at 12:52 PM
You are in the Mazda CX-7
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Mazda CX-7, SUV
#214 of 294 2011 CX-7s Grand Touring AWD
Sep 12, 2011 (9:29 am)
I purchased a 2011 CX-7 Grand Touring AWD and the first thing I was advised to do by my mechanic was use synthetic motor oil. At this time I only have 500 miles, but the CX-7 runs very nicely, quiet and no problems.
Should you not get the results you expect from Mazda there is the lemon law and a class action law suit. I am learning that if you do not stand up for your rights no one else will.
Post your problem on every site you can thing of and that way get the satisfaction of knowing Mazda is getting the notice they deserve.
#215 of 294 Re: recall [ericafij]
Sep 14, 2011 (5:39 am)
what did mazda say?? i have the same problem? on a 2010 with only 11k miles
the noise at start up
#216 of 294 Re: Have the AirCon issues been sorted now? [htrimble]
Sep 16, 2011 (5:06 pm)
I own a mazda cx-7 2009. At 42000 the air conditoning compressor went bad. I called and took car to dealer and had a similiar situation. It cost $1,100. this wasnt covered under warranty as the car had 6000 mile beyond the 36000 maximum allowed. Total EXTORTION. If the compressor is going bad after 2 years there is obviously something very wrong with the quality of it.
Customer service checked the vin number on my vehicle and stated that it did not have a service bulletin on it. However, other same car different year do. I find it all very odd. Again there ought to be a consumer protection law.
Apparently, they are taking advantage knowing that if you own the car live in florida or in any other warm city you have no choice but to repair but to pay to repair a defection a/c part. Totally rediculous.
Overall, very unsatisfied with the experience of this car. During the first months of purchase the enterior quickly began deteriorating, one front head light went bad, had to replace battery and very expensive on gas. Looking forward to getting rid of it.
The price may be lower than other SUV's such as murano and lexus, highlanders, but at the end you end up paying more and getting less. The quality is not there and either is the service.
#217 of 294 Re: Good News for 2007 CX7 Owners! [pctech]
Sep 24, 2011 (2:17 pm)
I have a 2008 CX-7 and I never got such a letter. If one of you guys could scan and email it to me, that would be great, because I've got the AC compressor problem, too, at 47,000 miles, which seems about right. The problem is that I may have a very hard time getting reimbursed. I would like all the information I can get before I go to Mazda with this. Perhaps I can convince them to help me if I can prove that I should have gotten the letter, but that they never sent it before I took the car out of the country.
I'm a Foreign Service Officer at the US Embassy in Bogota, Colombia. I keep you safe by keeping the cartels and terrorist OUT of the US. The government sent me and my CX-7 (bought in Pennsylvania) here in November of last year. While driving through the country on a Sunday evening with my daughter about 50 miles north of the city, the unit seized, the belt incinerated itself, etc. We were stuck, and you don't want to be stuck in rural Colombia at night, especially if you are a gringo with diplomatic plates. We got a tow (complete luck) back to Bogota for Col$300,000 (about $165 - not bad for 50 miles on a Sunday). It was fun sitting up in the car on top of the tow truck, and probably very illegal in the US. Problem #1 is that the car is not warrantied out of the US and Canada. I ordered the compressor from Mazda USA through the APO, but the repairs still cost the equivalent of US$1,200 because the miscellaneous parts cost a bundle here. perhaps I can convince them to pay me for the parts, at the US price. I'll mail them to them.
Problem #2 is that the car doesn't run as well as it did before. The thing is a pig until the turbo kicks in at about 2800 rpm. It has no power. In addition, at low rpm's, I lose the power brakes. I did not have that problem until immediately after the AC seizure. Anybody have any idea how it could be related? Suggestions appreciated, because I am dealing with Mazda Colombia in Spanish - not my native language. In addition, these dudes don't have the same cars here. Their CX-7's don't have all our US emissions controls, etc. They may not have the sophistication that our US Mazda people have (or think they have). By the way, Bogota is at 8,500 feet above sea level. Temperatures are usually between 55-70 degrees. I drove up a mountain pass today to 11,000 feet and the temperature gauge went very hot for the first time ever. What's going on here?
#218 of 294 Re: Good News for 2007 CX7 Owners! [stevie1026]
Sep 24, 2011 (2:28 pm)
I'm willing to do this but your email address is listed as "private"!
#219 of 294 Re: Good News for 2007 CX7 Owners! [pctech]
by Stever@Edmunds HOST
Sep 24, 2011 (5:22 pm)
Click on Community Profile to change your email settings.
#220 of 294 Re: Good News for 2007 CX7 Owners! [pctech]
Oct 02, 2011 (7:59 pm)
I had the same exact issue with my 08 Mazda CX-7, car started smoking, popped the hood and noticed that the ac compressor was stuck, continued driving and the belt burned up! I have a warranty that covers powertrain only but will definitely call Mazda tomorrow and ask about the recall - do I have to have the letter? If not can somebody please, please email it to me? I bought the car because I just had a baby and thought it would be safe for us but it actually left us stranded on a lonely highway at dusk, we had to wait 1 hour for a tow.........it was horrible to say the least.
#221 of 294 Re: Good News for 2007 CX7 Owners! [pctech]
Oct 02, 2011 (8:03 pm)
I am having the same problem with my AC Compressor and do not recall having received a recall letter. Would it be possible for you to e mail a copy of the one sent to you?
#223 of 294 Re: Good News for 2007 CX7 Owners! [steve_]
Oct 03, 2011 (4:24 am)
The guys that want a copy of the letter have either to change their email setting as stated by steve (host) OR, as stevie1026 did, put it in the body of the reply. He will receive his today but the rest need to realize I can't email you if you don't give me the address!