284 messages,
Last post on May 13, 2013 at 2:56 PM
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Mazda CX-7 Forum.
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Mazda CX-7, SUV
#189 of 284 Good News for 2007 CX7 Owners!
by nwcx7
Aug 27, 2010 (7:32 am)
While I have been fortunate so far with my 2007 CX7's A/C compressor, I have spoken at length with my dealer's service manager about the number of complaints. On Wednesday, he called to inform me that Mazda is extending the A/C warranty on specific 2007 VINs to 5-years/60,000 miles. A letter from the manufacturer is forthcoming and you all might call your service departments with any questions; not sure if they will cover retroactively, but that sure would be a great public relations move.
#190 of 284 Re: Good News for 2007 CX7 Owners! [nwcx7]
by pctech
Aug 28, 2010 (2:49 pm)
Just got my letter today - they WILL cover retroactively provided the other terms are met! I'm grateful that Mazda finally decided to do the right thing
#191 of 284 Re: Good News for 2007 CX7 Owners! [nwcx7]
by weissmanpr
Aug 30, 2010 (9:02 pm)
Just got the letter that Mazda is recalling '08 and '08 CX7s for faulty air compressor. I want everyone know that two weeks ago I had this problem. It started blowing hot air. Dealer wanted $1600. I complained to customer service through Mazda and they offered to pay for the part, but not the labor. That would have left me with a $500 expense. Finally, I convinced them that it was inconsistent for them to agree the compressor was faulty and not pay for the labor, despite the fact that I did not have the extended warranty--which I do regret. So, after a week of begging and pleeding, they covered everything. I thought they were just doing right by me. Now I come to realize that they knew about the defect all along and still wanted me to pay $500. I do feel like they were kind of underhanded. This just happened 2 weeks ago!
#192 of 284 Re: Good News for 2007 CX7 Owners! [weissmanpr]
by pctech
Aug 31, 2010 (5:25 am)
While it's great that Mazda has finally decided to do the right thing, I don't understand these inflated prices. When I paid the entire bill back in April, the compressor kit was $340 and the labor $217.50 (this was the Mazda dealer from whom I bought the car). And this was without any pressure from me.
#193 of 284 Re: Good News for 2007 CX7 Owners! [pctech]
by bcp1
Sep 04, 2010 (12:53 am)
I got my letter this week and took it to Mazda for service. They couldnot find any problems at all. They told me that I had an additional year of warrenty and 50,000 which ever came first. I only have 15,000 miles on an 07 GTFWD fully loaded.
I had them do a 15,000 miles inspection and changed my oil, etc.
I use 5w-20w Penzoil Plantimum and they provided the oil filter.
Sep 08, 2010 (9:51 am)
Has anyone else experienced their side vents closing shut when the AC is on full blast? This doesn't happen all of the time just occasionally.
#196 of 284 Re: Have the AirCon issues been sorted now? [huyenie]
by rikkmc
Sep 18, 2010 (9:41 am)
They are doing a recall, but my issue is that i had to replace my ac compressor and i don't qualify for the recall because I have to many miles on my vehicle. so i guess the part is only defective on vehicles under 60k miles. WHAT A CROCK. I think a bad part is a bad part. no matter what the miles are. mazda should bee accountable for all the parts not just a select few.
Sep 20, 2010 (12:50 pm)
I have a 2008 CX-7 and Mazda told me that they replaced my compressor last year so the recall shouldn't affect me, even though it's blasting out hot air when i put the a/c on. Should I bring it back again???
#198 of 284 Re: recall [runnernic]
by aviboy97
Sep 20, 2010 (2:23 pm)
I would.
For this recall, if you are experiencing a defective A/C unit, it should be replaced.