Last post on Oct 07, 2013 at 12:52 PM
You are in the Mazda CX-7
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Mazda CX-7, SUV
#142 of 294 Could have been killed in a 2008 Mazda CX-7
Oct 26, 2009 (12:53 pm)
September 30 2009, Driving back from New Hampshire to Massachusetts, the inside of my Mazda CX-7 without any warning lights showing, started to fill with smoke and the power steering went. I was in the far left lane of route 128 during rush hour and had to make my way over to the breakdown lane. I opened the hood and the coolant reservoir blew. Coolant was everywhere. If my wife or son were driving this vehicle they probably could not have been able to handle the loss of the power steering. This vehicle is less than 2 years old and has 47k miles on it.
Apparently there is a known defect with the AC compressor which if it breaks down it also knocks out the power steering. The Mazda dealership covered the parts($1000) but was adamant that I would have to pick up the labor of approx. $500. After going back and forth with Mazda corporate help line, I was able to get them to cover the labor. I appreciate the fact that the dealership did help me out and I thank them for that but I firmly believe they knew of this defect when I was sold the car. I was reassured the replacement AC compressor was not the same factory compressor installed in this vehicle which is an admission to the problem because why would a new improved part be available if there was no need?. Also a week later an o2 sensor went which the dealership covered. In addition to my safety concerns, how can I sell a vehicle that smells of coolant and now has a documented problem. I asked for an extended warranty for the vehicle but Mazda refused. This is too bad because it really is not a bad vehicle.
#143 of 294 reliability
Oct 26, 2009 (8:19 pm)
"I personally know two people who were recently shopping for a small suv and took a hard look at CX-7, but ended up elsewhere because they were turned off by CX-7's bad reliability." by nsbio1
There are two more customers Mazda has lost due to AC problem: my co-worker and I. We were a potential buyers of 2010 CX-7 but decided not to gamble and quit.
#144 of 294 Re: Could have been killed in a 2008 Mazda CX-7 [wrenfox]
Oct 27, 2009 (3:47 am)
What was the dealer's reasoning for not wanting to cover the labour on your CX-7? It is still under full warranty unless you have a lot of miles on it. You can pick up an extended warranty from any dealer and that is probably not a bad idea. Will cost you some money but give you peace of mind. The coolant smell should go away in a few days.
#145 of 294 Re: Could have been killed in a 2008 Mazda CX-7 [bdyment]
Oct 27, 2009 (6:30 am)
Thanks for your input.Car has 47k on it . AC not in warranty. Why should Someone pay for future problems caused by past events. Mazda should extended warranty to 100K for peace of mind and value for next owner. The Cx-7 has a bad name now . Who would take it in trade at a decent value ? Mazda? Why would I want another Mazda? Car was fixed early October and still smells of coolant.
#146 of 294 Re: Could have been killed in a 2008 Mazda CX-7 [wrenfox]
Oct 27, 2009 (7:23 am)
In Canada the three year warranty is for 80,000km or 50,000 miles. I wonder why the U.S. warranty is for only 36,000 miles. Strange. I agree your vehicle has been a lot of trouble and I wouldn't want another one either.
Why don't you take your Mazda to a detailing shop and see if they can get the anti freeze smell out.
#147 of 294 mazda cx7 ac problems
Nov 17, 2009 (3:51 pm)
I have a Mazda CX-7 2007 with 46,000 miles. After my ac went out, making loud noises and smoking, I went online and read all the problem everyone is having. I was about to explode when I finished. I went to my local Mazda dealership the next day, armed with all the printouts of complaints and darred them to not fix it at Mazda's costs. They were very nice and said they would contact Mazda for me and let me know. Within several hours they called and said the ac/compressor had locked up and that Mazda would be taking care of it. Still had to check the engine but so far so good. I was actually shocked that they didnt make me attempt to sue them first. I think I definately lucked up. But I also told them to keep the PS that I didnt want it back and drove off with a new car (as a loaner). Maybe they just want to sell me the new car, definately not a Mazda!!!!
#148 of 294 Re: 2007 CX-7 AC problem 2nd compressor failure in 6 months
Nov 30, 2009 (8:15 pm)
52K and just had the compressor sieze up again, Im going to send another complaint to NHTSA. Thats 2 compressors and one belt tensioner in the last 6 months, what a JOKE!!!!!!!!!!!!!!!
#149 of 294 Re: reliability [blin279]
Dec 04, 2009 (6:11 pm)
I'll be the first to tell you that you should've bought one anyhow, because this problem has been fixed, back in 2008. So 2007/partial 2008 models are effected by this problem. Of course you could've noticed this but you didn't.
Dec 05, 2009 (9:21 pm)
So you feel even though sales people and Mazda dealerships were aware of this problem, it was ok for them to continue to sell such a dangerous vehicle? As for knowing about the problem, I am probably much older than you and not a frequent internet user. I found out about this forum after my AC locked up and was looking for answers.
#151 of 294 reliability [sx7lover]
Dec 06, 2009 (9:29 pm)
...because this problem has been fixed back in 2008... by cx7lover
Would you please provide the details? I'd like to know how this problem was fixed?