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Mazda CX-7 AC problems

153 messages, Last post on Dec 07, 2009 at 8:12 AM
You are in the Mazda CX-7 Forum. Your Hosts are steve_ & tidester
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Replying to: howardru (Sep 17, 2009 11:31 am) |
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Replying to: doug1956 (Aug 18, 2009 10:47 am) |
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Our 2008 Mazda CX-7 (Sport, AWD) had a compressor failure at just a hair over 30,000 miles. This occurred on our way back from vacation, through the hills of West Virginia. We started smelling burnt rubber. Shortly after that, I heard a loud bang - I lost power steering and all of my check engine lights came on. This was at 1AM. I was able to coast to an exit and find a hotel (had my wife, toddler, and infant). When I opened up the hood, the belts were shredded and coolant had sprayed everywhere. I had to get it towed 50 miles to the nearest Mazda dealership. The work is covered under warranty. We had to call family to drive 8 hours round trip to pick our family up. Then the process began. It took over 1 week for them to get us a rental car. Then, parts were on backorder. It is just shy of a month later, and our car is finally fixed. Mazda customer service has been horrendous. I am now left paying out of my pocket to drive and pick up the car - taking 8 hours out of my day, for a faulty compressor on their end. I requested they had it trucked back. They refused. Funny, if I wanted to BUY a car, they would have it trucked in a heartbeat - but now it's an error on their end, and all of a sudden it can't happen. It's sad. I own that car, and a Mazdaspeed3, and I am considering selling them both if this is the kind of company I have to deal with. Simply unacceptable.
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| I personally know two people who were recently shopping for a small suv and took a hard look at CX-7, but ended up elsewhere because they were turned off by CX-7's bad reliability. | |
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Replying to: nateklaiber (Oct 02, 2009 12:33 pm) thanks |
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DEFECT OR RECALL PETITION (DP OR RP) NHTSA may be petitioned to investigate an alleged safety defect or whether a manufacturer has successfully carried out the requirements of a recall. If the petition is granted, NHTSA opens an appropriate investigation. If the petition is denied, the reasons for denial are published in the Federal Register. Heres where you file a complaint: http://www-odi.nhtsa.dot.gov/ivoq/ Tom |
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1. Summary: 2008 MAZDA CX7, A/C COMPRESSOR LOCKED UP,BOUGHT IT BRAND NEW FROM DEALER AND ONLY AT 14,500 MILES IT LOCKS UP ON ME. *TR 2. Summary: MY CAR IS A 2008 MAZDA CX-7 AND THIS SUMMER I BEGAN TO USE THE AC WHICH NEVER SEEMS TO COOL OFF MY CAR. IT BLOW COLD AIR BUT NOT VERY COLD AND I HAVE TO KEEP IT AT LEVEL 4 AND PUSH THE OTHER BUTTON THAT MAKES IT BLOW HARDER. WHICH I THINK IS THE CIRCULATION BUTTON. I SHOULD NOT HAVE TO KEEP IT ON FULL BLAST AND WITH THE AC BUTTON AND THE ONE NEXT TO IT DEPRESSED ALL THE TIME TO COOL MY CAR OFF. I DON'T THINK IT IS RUNNING CORRECTLY. *TR 3. Summary: AIR CONDITIONING BLOWS HOT AIR A FEW TIMES A DAY. IT NEVER FULLY COOLS CAR. AT SOME TIMES IT STARTS BLOWING SO HOT THAT IT IS MORE COMFORTABLE TO TURN THE A/C OFF EVEN WHEN IT IS 105 DEGREES OUTSIDE! I HAVE TAKEN THE CAR INTO MAZDA OF ST. GEORGE, UTAH TWICE AND THEY PUT A THERMOMETER IN THE VENT, TELL ME IT'S COLD ENOUGH AND SEND ME ON MY WAY. THEY SAY THEY DON'T KNOW WHY IT BLOWS HOT AIR BUT THAT THE A/C SYSTEM IS WORKING NORMALLY. I HAVE LIVED IN THIS VERY HOT CLIMATE FOR A VERY LONG TIME AND HAVE OWNED MANY DIFFERENT CARS. ALL OF THEM WERE ABLE TO COOL DOWN THE CAR TO A COMFORTABLE TEMPERATURE EVEN IN OUR HOT AREA. WHEN THE TEMPERATURE GETS ABOVE 100 TO 105 DEGREES THE CAR IS TOO UNCOMFORTABLE TO DRIVE. IN FACT, MY WIFE WILL CHOOSE TO DRIVE MY TRUCK (AS OPPOSED TO HER ¿08 MAZDA) AS THE AIR CONDITIONER IN THE TRUCK ACTUALLY BLOWS COLD AIR. *TR 4. Summary: AC COMPRESSOR SHAFT FAILURE AND FELL OFF. CAR WAS 18 MONTHS OLD. *TR 5. Summary: ON 6/17/09, MY 2008 MAZDA CX-7 ERUPTED IN SMOKE WHILE I WAS DRIVING WITH MY 1 & 3 YEAR OLD. I WAS TERRIFIED IT WOULD CATCH ON FIRE & LUCKILY WAS ABLE TO GET MY BOYS AND I OUT SAFELY OFF THE FREEWAY. HERZOG MEIER MAZDA IN BEAVERTON, OR CONFIRMED IT WAS THE AC COMPRESSOR THAT CAUSED THE VEHICLE TO BREAK DOWN. THE ESTIMATE TO FIX WAS $2400. I DECIDED TO GO ONLINE & DO RESEARCH. I WAS OUTRAGED BY WHAT I DISCOVERED. THERE ARE ENDLESS AMOUNTS OF CX7 OWNERS WHO ALSO HAD ISSUES WITH THE A/C COMPRESSOR MOST WITH LESS MILEAGE THAN MY VEHICLE. I CALLED MAZDA TO FILE A COMPLAINT TODAY. MAZDA SHOULD ACKNOWLEDGE THIS ERROR & DO A RECALL. *TR 6. Summary: SUDDEN FAILURE OF AC CLUTCH. LOCKS UP AND BURNS. AFFECTS STEERING AND WILL DAMAGE ENGINE. *TR We need more reports filed to get a recall on the AC system! Please file with: http://www-odi.nhtsa.dot.gov/ivoq/ Here are all complaints filed so far. http://www-odi.nhtsa.dot.gov/complaints/results.cfm Tom |
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| What would be the cost of simply replacing the A/C compressor at each 20-25,000 mile period..?? | |
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