Last post on Oct 07, 2013 at 12:52 PM
You are in the Mazda CX-7
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Mazda CX-7, SUV
#117 of 294 Faulty compressor
Sep 12, 2009 (3:42 pm)
I purchased a 2008 used Mazda CX-7 with 16 thousand miles on it in July of 2008. It is now September 11,2009 and I would like to spread the word to everyone that I can about the faulty compressors installed in the Mazda CX-7 vehicles. I was on my way to a Labor Day fish fry(3 hours away from where I live) and the air conditioner quit working. We then began to smell burnt rubber , smoke began to emerge from the hood of the vehicle, and the power steering became non existent. After cutting the vehicle off, it would not start back up. The closest Mazda dealership was Expo Mazda in Kingwood TX. They picked up the vehicle Tuesday 9-8-2009, informed me of the internal failure,informed me that my vehicle was no longer under warranty, informed me that they had all parts to fix my vehicle,and that it would be ready Wednesday evening(9-9-2009) In the meantime, I looked online to find over 50 cases of the exact same problem and felt that Mazda should recall this model and be responsible for half of the repair bill.Now it is Friday 9-11-2009 and no one has called me about the status of my vehicle, so I called them. They advised me that my vehicle was finished up 9-10-09 and test driven( they stated that they were just about to call me) They took 10% off leaving me a balance of roughly $961.00 plus $256.00 in rental car fees. I tried to explain that this is very unfair to consumers, and unfortunate for Mazda because I will never purchase another Mazda. I will also advise my friends and family of my experience in hopes that I can keep this situation from happening to anyone that I know. BEWARE OF THE MAZDA CX-7 !!!!!!
#118 of 294 my A/C broke too...on the highway!!
Sep 13, 2009 (8:02 pm)
I can't believe my eyes. I didn't realize so many of you are having exactly same problem as me. I owe 2007 CX-7 and I bought this car in Dec., 2008. The car currently has 45K. My A/C compressor broke yesterday on the highway and broke the main belt which locked steering wheel while I was driving. I am a female drive and I panicked. If this is happening to so many of us, something must be seriously wrong. I mean, many of us are experiencing this in such an early stage of car's life. My car is in a shop right now and tomorrow, the repair will start. I am planning to file a report and call Mazda corporate in Irvine, CA and the dealer I purchased the car from. They need to pay my bill!!!!!
#119 of 294 Re: my A/C broke too...on the highway!! [pandamimibear]
Sep 13, 2009 (10:00 pm)
You need to file a report with the National Highway Transportation Safety Administration (NHTSA) as well. This will help us Mazda owners everywhere as if they received enough complaints we will be reimbursed for our expense. Mazda Irvine likely will not help you. NHTSA is already investigating this matter so the more people who file the quicker they will act.
#120 of 294 Old vs. New Compressor
Sep 14, 2009 (6:20 am)
Can anyone tell us what indentifying marks to look for on the compressor to tell if a vehicle has the new or old design unit?
#121 of 294 Re: my A/C broke too...on the highway!! [sdbobo619]
Sep 14, 2009 (8:42 am)
Good suggestion, as the AC problem has serious safety implications.
The 2010 CX7 has recently become a vehicle replacement option for me, and after reading this thread, and another on a CX7 forum (Texas lady was stranded at 2 am due to same problem; timing belt also broke), I'm forced to re-assess the car.
#122 of 294 Re: my A/C broke too...on the highway!! [atlantabenny]
Sep 15, 2009 (10:10 am)
A larger redesigned compressor went into production sometime in 2008, so '09 and '10 models should not be susceptible to this failure.
#123 of 294 Re: my A/C broke too...on the highway!! [des5]
Sep 15, 2009 (6:54 pm)
Good to know, thanks.
#124 of 294 my A/C broke too...on the highway
Sep 16, 2009 (3:05 am)
So glad I ponied up a few extra $ to buy the Extended Warranty for 10 Years/120K miles. Drop in the bucket compared to what you guys are seeing.
Go for Mazdas (which you can get before your 36K/3 Year expires) or from AAA at very reasonable rates. I hate hidden surprises....
#125 of 294 Re: my A/C broke too...on the highway [howardru]
Sep 17, 2009 (9:40 am)
This seems to be the only endemic component failure so far on this model. One could make the argument that setting aside $1000 in anticipation is more economically efficient than buying a full extended warranty.
#126 of 294 Re: my A/C broke too...on the highway [des5]
Sep 17, 2009 (11:31 am)
I think I paid $1500 for my Mazda (aka Ford) Platinum coverage for my 09 CX-7 with no deductible. 10 Years/120K miles (she'll hit the 10 years first)
With a Turbo, AWD transmission and fully loaded electronics I easily expect to have more than $1500 in repairs before the 10 years/120K miles. Probably before 6. Even if my wife drives it like little Miss Daisy (which she calls her car) I just know something will happen. Essentially I bet $1500 on it.
I don't care how well a car is made these days... Sh*t happens and so does bad luck. That's why I did the same for my 08 CX-9. Other than car payments, I have no "out of warranty" failures to worry about for quite some time...