2028 messages,
Last post on May 20, 2013 at 6:21 PM
You are in the
Prices Paid - Buying & Leasing Experiences Forum.
What is this discussion about?
Acura RDX, Car Leasing, Car Buying, SUV
Jul 12, 2012 (11:51 am)
I am also in the mid-Atlantic. When I was ready to buy my RDX, I filled out internet lead forms at 5 different dealers. I included:
- My phone number
- Trim and color of the model I wanted
- List of any accessories I want in the deal
- A statement such as "I am a price shopper and will go with the best deal, including all non-tax fees and accessories."
- A statement such as "I am ready to buy and want to complete this purchase by tomorrow, but can take delivery any time in the next 2 weeks."
My phone was ringing off the hook within 10 minutes.
#1342 of 2028 Re: Invoice [quakerwildcat]
by ltllady
Jul 12, 2012 (12:20 pm)
Perhaps the problem is I don't care to speak to anyone until I get a bit of email traffic. I believe I get a bit of an understanding of the sales approach of a dealership from the willingness of the dealer to engage via email. My experience is dealerships who have yet to embrace the internet are often stuck in the old selling game. Had any of the dealers spent a little time and presented me a decent price quote in a timely manner I would likely be visiting this weekend. As it is, I guess I will be at the beach.
#1343 of 2028 Re: Invoice [ltllady]
by stickguy
Jul 12, 2012 (1:05 pm)
they like the internet as an advertising tool, and some are better than others with an internet department for responding to price quotes, but that is usally as far as they go. Once you have that, you need to connect to some sort of salesperson to build the relationship.
They also know that the closing rate on email only people is very low. And they play a % game. Just because you are the exception to the rule (maybe!) does not mean they are going to know that, or spend time.
so, you get the "here is our internet price, when do you want to come in to look at it" response.
my experience, once you have actually gone in, looked at the car, and become a "real" buyer (connected to a salesperson) it is much easier to then have email negotiations.
keep in mind that the majority of Email people are just fishing for a price to shop at other dealers (or take to your local preferred one). Again, not something they want to spend a lot of time with, if they have real live customers to work on.
Still, I just recently got an internet quote from a NJ dealer that was followed up by a couple of emails from the internet person (who was not a saleperson), answering questions, but heavily were geared toward "when can you come in to look"? I was not at the point to check to see if I wanted to accept their offer, if I could have just done it via email. Most likely it would have taken a phone call.
my local dealer also sent an email quote, with a contact name if I had quesitons, but again, that was the internet department that pretty much just connected you to a salesman, just with a preset price.
Why not go to the place you prefer, with whatever price you have to beat, and just take care of nailing it down?
Jul 12, 2012 (1:15 pm)
Yeah, this may be the age of the internet, but if you hope to get the very best price possible, you will not get it by email (just as you won't see it posted on this forum).
Two reasons:
1) Sales people want to size you up over the phone to make sure you are somebody who is really ready to buy and willing to buy from their dealership today
2) They don't want to put some great deal in writing just so you can show it to their competitors
#1346 of 2028 Re: 2013 AWD TECH $40,315 [mlevinedc3]
by stang1031
Jul 16, 2012 (8:35 pm)
I would, too. 2013 RDX - AWD & Tech I will buy between VA to CT -- live in Princeton. Color--indifferent. Lowest price with desti was $36,200 (not including TT&L) --haven't discussed trade-in or accessories yet (far from home -- go figure). I'm in no need for a vehicle, so I can wait for better offers / more inventory is released / interest wears off.
Questions for all:
--Anyone out there dealt with Montclair Acura yet?
--Thoughts of 2013 RDX when compared to the Q5? I need to drive one of those. My only concern is maintenance at the 5+ year mark. 1 year pre-owned would be OK.
--What is the invoice price for the 2013 RDX Tech AWD? MSRP $40,315.
--What are the cons/pros (if any) with buying out of state? Extra fees that I need to consider? (VA -> NJ or NY -> NJ, etc)?
Thanks, gentlemen and ladies!
#1347 of 2028 Re: 2013 AWD TECH $40,315 [stang1031]
by stickguy
Jul 16, 2012 (8:57 pm)
Edmunds has that on the new car page, but it is $37,860. So $36,200 is a good 1,500+ under invoice, which really seems odd since there are no reported incentives, and they are still selling well.
but, I know that Denville Acura is selling below invoice for in stock units, but I don't think they were even that low!
As to the Audi, my wife and I scoped one out but did not drive. Very nice, a bit small (but maybe not smaller than the Acura), and quite pricey.
#1348 of 2028 Re: 2013 AWD TECH $40,315 [stickguy]
by m6user
Jul 16, 2012 (9:20 pm)
Very similarly equipped the Q5 is about $4k more than the RDX. I've read quite a bit about expensive Audi service and repairs after warranty expiration. Seems like every time I hear from someone that says Audis are great and don't have problems, they are the ones that lease and turn in the cars just prior to repairs being needed and paid for with their own dime. I love the Audi styling and interior refinement but am spoiled with virtually flawless vehicles the past few years.
As far as that $1500 below invoice price that was previously posted, you'll notice the person has not come back and answered several queries about where exactly they bought it. Not saying anyone is lying but I personally don't believe it.
Jul 17, 2012 (7:17 am)
I had an Audi 1998 A6 Quattro on a lease. Fortunately ALL the maintenance was up to Audi as was the warranty. The lease was 3y/36K. It had so many suspension problems in that time, it's a good thing I didn't have to pay for repairs. 2 oil leaks, several other engine sensor problems. The only good things were the 4wd performance in snow and the way it protected me when I got rear-ended while at a stop by a SUV going 50+ mph. The SUV hit the driver's side rear, rolled onto 2 wheels, then came down on my hood. $14,000+ damage (totalled) and EMS was able to just open the driver's door even with a small buckle in the roof.
Still, no more Audi's for me.
We have an 04 MDX with 156K on it. It's been at the dealer once, for the 105K timing belt. That's it. Not one problem.
#1350 of 2028 Re: Invoice [quakerwildcat]
by billy3554
Jul 17, 2012 (9:18 am)
Thankfully, not all dealerships remain in the dark ages of automobile sales. Some have actually embraced the internet and gained access to the large number of potential customers who choose to use the internet.
Savy buyers know any price given by a dealer is not the lowest price, even if given over the internet. However, selecting a dealer who provides a comptetive starting price rather than one who refuses to provide a price or provides one which is not comptetive starts the process at a much better price level for the buyer.
Regarding internet inquiries, sales people have no idea who is on the other end of the inquiry. Obviously, some may be serious and others not. So what? Not every sales lead results in a sale but surely sales leads which are ignored never result in a sale. Really, are sales people so busy on a weekday they cannot take a few moments to send an email?
Good internet sales people recognize a person asking for a price is expecting a price. Not responding to a specific customer request is most assuredly certain to drive that customer to another dealership.
Use of the internet gives the sales person one chance before the potential customer moves on. For every sales person ignoring an email inquiry there is another sales person who is most appreciative. In the age of the internet everyone knows pricing anyway. Ignoring that fact will not change it in any way.
A prime reason people use the internet is to avoid (1) telephone calls where a sales person can size them up and perhaps (2) to get a general feel of the sales practices of the dealership. As most of us understand, buyers should always maintain control of the process. Smart buyers use the internet to size up the sales person and dealership rather than allowing the sales person to size them up.
One might inquire, if a dealership is afraid to provide an offer, why do they bother with the charade of offering a price (click here for your special internet price) on their web site?
Oh, one final note, a customer does not need a written price from a dealership to show to a competitor. Anyone who thinks otherwise is ignoring the reality of today's market. In my experience, a verbal quote works just fine. If price is most important, a person need only tell the competitor the price and ask if they can beat it. If not, just go back to the other dealership. If the price is realistic, my bet is most dealers will match it or beat it.