Ask the Car People.SM


Acura RDX Prices Paid and Buying Experience

2028 messages,  Last post on May 20, 2013 at 6:21 PM

You are in the Prices Paid - Buying & Leasing Experiences Forum.

What is this discussion about? Acura RDX, Car Leasing, Car Buying, SUV

Messages Page 135 of 203

#1338 of 2028 Re: Invoice [dep] by ltllady

Jul 12, 2012 (8:48 am)

Replying to: dep (Jul 04, 2012 6:27 am)
Recently I have contacted several Acura dealerships in the Mid Atlantic area with email requests for pricing information. Amazingly, while I got a quick initial email response with a comment about a quick follow up email with pricing information, none of the dealers actually provided any follow up.
 
Not sure how ignoring internet requests for quotes fits with Acura's sales approach but I do know such arrogance will simply force me to look at something other than Acura. I guess Acura's sales must be booming.
 
Of course one might inquire why the dealers have web sites inviting requests for quotes when their sales people simply ignore such requests. Strange!

#1339 of 2028 Re: Invoice [ltllady] by stickguy

Jul 12, 2012 (9:18 am)

Replying to: ltllady (Jul 12, 2012 8:48 am)
could be how you asked? Or did you simply click on the "send me a price" link?
 
I have done that with a couple of dealers in Jersey, an gotten specific price quotes back from all of them via Email. But that will depend on the dealership of course.

#1340 of 2028 Re: Invoice [stickguy] by ltllady

Jul 12, 2012 (10:06 am)

Replying to: stickguy (Jul 12, 2012 9:18 am)
I used the web site but included specifics as to my situation. In all three cases, I responded to the dealer's initial email response, but have since heard nothing. No big deal, I will simply buy elsewhere from a more attentive dealership.
 
It seems to me how a dealership responds to an internet inquiry may not result in an immediate sale but can have future impact.
 
For example, a couple of years ago, I contacted several Acura dealerships. Some did not respond, some responded with the silly "come on down response." Those I ignored. A couple (Norris Acura and Rosenthal Acura) responded very nicely. I bought from one of them.
 
Last year a bought second Acura for a relative. I recalled the dealer responses from the prior purchase and once again ignored the dealers who previously did not respond well. We went back to Norris and Rosenthal and we again bought from one of them.
 
This time I decided to give three other dealers in Maryland and Virginia an opportunity to sell me an Acura. Apparently, a useless bit painless endeavor.
 
It amazes me how so many sales people seem to be cluelesss as to how to use the internet to make a sale. An email inquiry is likely the first and only chance a dealer will have to turn a sales lead into an actual sale. Of course most leads will not turn into sales, but all leads ignored will not turn into a sale.
 
Dealers pay a lot of money for sales leads through the many third party web sites. Yet their sales people seem to ignore sales lead they get for free. Makes no sense to me.

#1341 of 2028 Re: Invoice [ltllady] by quakerwildcat

Jul 12, 2012 (11:51 am)

Replying to: ltllady (Jul 12, 2012 10:06 am)
I am also in the mid-Atlantic. When I was ready to buy my RDX, I filled out internet lead forms at 5 different dealers. I included:
- My phone number
- Trim and color of the model I wanted
- List of any accessories I want in the deal
- A statement such as "I am a price shopper and will go with the best deal, including all non-tax fees and accessories."
- A statement such as "I am ready to buy and want to complete this purchase by tomorrow, but can take delivery any time in the next 2 weeks."
 
My phone was ringing off the hook within 10 minutes.

#1342 of 2028 Re: Invoice [quakerwildcat] by ltllady

Jul 12, 2012 (12:20 pm)

Replying to: quakerwildcat (Jul 12, 2012 11:51 am)
Perhaps the problem is I don't care to speak to anyone until I get a bit of email traffic. I believe I get a bit of an understanding of the sales approach of a dealership from the willingness of the dealer to engage via email. My experience is dealerships who have yet to embrace the internet are often stuck in the old selling game. Had any of the dealers spent a little time and presented me a decent price quote in a timely manner I would likely be visiting this weekend. As it is, I guess I will be at the beach.

#1343 of 2028 Re: Invoice [ltllady] by stickguy

Jul 12, 2012 (1:05 pm)

Replying to: ltllady (Jul 12, 2012 12:20 pm)
they like the internet as an advertising tool, and some are better than others with an internet department for responding to price quotes, but that is usally as far as they go. Once you have that, you need to connect to some sort of salesperson to build the relationship.
 
They also know that the closing rate on email only people is very low. And they play a % game. Just because you are the exception to the rule (maybe!) does not mean they are going to know that, or spend time.
 
so, you get the "here is our internet price, when do you want to come in to look at it" response.
 
my experience, once you have actually gone in, looked at the car, and become a "real" buyer (connected to a salesperson) it is much easier to then have email negotiations.
 
keep in mind that the majority of Email people are just fishing for a price to shop at other dealers (or take to your local preferred one). Again, not something they want to spend a lot of time with, if they have real live customers to work on.
 
Still, I just recently got an internet quote from a NJ dealer that was followed up by a couple of emails from the internet person (who was not a saleperson), answering questions, but heavily were geared toward "when can you come in to look"? I was not at the point to check to see if I wanted to accept their offer, if I could have just done it via email. Most likely it would have taken a phone call.
 
my local dealer also sent an email quote, with a contact name if I had quesitons, but again, that was the internet department that pretty much just connected you to a salesman, just with a preset price.
 
Why not go to the place you prefer, with whatever price you have to beat, and just take care of nailing it down?

#1344 of 2028 Re: Invoice [ltllady] by quakerwildcat

Jul 12, 2012 (1:15 pm)

Replying to: ltllady (Jul 12, 2012 12:20 pm)
Yeah, this may be the age of the internet, but if you hope to get the very best price possible, you will not get it by email (just as you won't see it posted on this forum).
Two reasons:
1) Sales people want to size you up over the phone to make sure you are somebody who is really ready to buy and willing to buy from their dealership today
2) They don't want to put some great deal in writing just so you can show it to their competitors

#1346 of 2028 Re: 2013 AWD TECH $40,315 [mlevinedc3] by stang1031

Jul 16, 2012 (8:35 pm)

Replying to: mlevinedc3 (Jul 11, 2012 8:15 pm)
I would, too. 2013 RDX - AWD & Tech I will buy between VA to CT -- live in Princeton. Color--indifferent. Lowest price with desti was $36,200 (not including TT&L) --haven't discussed trade-in or accessories yet (far from home -- go figure). I'm in no need for a vehicle, so I can wait for better offers / more inventory is released / interest wears off.
 
Questions for all:
 
--Anyone out there dealt with Montclair Acura yet?
--Thoughts of 2013 RDX when compared to the Q5? I need to drive one of those. My only concern is maintenance at the 5+ year mark. 1 year pre-owned would be OK.
--What is the invoice price for the 2013 RDX Tech AWD? MSRP $40,315.
--What are the cons/pros (if any) with buying out of state? Extra fees that I need to consider? (VA -> NJ or NY -> NJ, etc)?
 
Thanks, gentlemen and ladies!

#1347 of 2028 Re: 2013 AWD TECH $40,315 [stang1031] by stickguy

Jul 16, 2012 (8:57 pm)

Replying to: stang1031 (Jul 16, 2012 8:35 pm)
Edmunds has that on the new car page, but it is $37,860. So $36,200 is a good 1,500+ under invoice, which really seems odd since there are no reported incentives, and they are still selling well.
 
but, I know that Denville Acura is selling below invoice for in stock units, but I don't think they were even that low!
 
As to the Audi, my wife and I scoped one out but did not drive. Very nice, a bit small (but maybe not smaller than the Acura), and quite pricey.

Messages Page 135 of 203

To POST a message, please Sign In.

Advertisement

Browse by Category

Browse by Vehicle
   View All Vehicles

Browse by Board
Browse by Topic
View All Topics

Edmunds Community

Advertisement