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Sedans Lexus GS Lexus GS 350
284 messages, Last post on Sep 28, 2009 at 10:29 AM
You are in the Lexus GS Forum. Your Hosts are pat & karens
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Replying to: jngo1 (Feb 26, 2009 11:04 am)
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Replying to: acctprof (Mar 04, 2009 2:04 pm)
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Replying to: h344077 (Mar 02, 2009 7:00 am) |
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Replying to: woodyk (Mar 02, 2009 5:16 pm) |
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Replying to: bobbi5 (Mar 04, 2009 6:41 pm)
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Find another salesperson or another dealer. Lexi are being bought every day for less than MSRP!
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I have a 2008 GS 350. Since XM and Sirius began the merger in November, I have had problems with my XM service. The problem is, the sound will go to static and then no sound at all. The problem is not a loss of signal as the current song title will be displayed even as I change the stations, there is just no sound. The only way to get the sound back is to shut the car completely off and then restart. Powering off the radio will not fix the problem. This is dangerous to pull over onto the side of the road to turn your car off to listen to the radio that you pay for every month!! This is also not what you would expect to do when you pay $50,000 for a car. I have had the car in the dealer service dept at least 6 times since November. I have kept a log of when it occurs. I have sent a letter directly to Lexus Corp. I have verbally expressed my frustration to XM as well. Still no fix and still the problem persists. Up until yesterday, I was told I was the only person in the country this problem was happening to, but when I insisted for the 30th time that they replace the radio, I was finally told, "well maybe there are others with this issue" Any advice??
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I purchased my 07 GS350 with chrome wheels from the dealer. About three months after delivery the service tech noticed the wheels were pitted. Lexus replaced them. It is now 2 1/2 years later and the wheels are pitted again. Even though the car is still under warranty the dealer said there is nothing they can do. they said it is caused by brake dust. The car gets regular washing. The rear wheels are also pitted and there isn't any brake dust on the rear wheels, so this is just a dealer story. I have escalated it to the Lexus zone representative and she also said they couldn't do anything. The dealer said this is the first time this problem was brough to their attention so I said then they must be defective. The zone rep said they would continue to address the issue.
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