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Sedans Lexus GS Lexus GS 350
284 messages, Last post on Sep 28, 2009 at 10:29 AM
You are in the Lexus GS Forum. Your Hosts are pat & karens
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I recently got a 2008 GS-350, am very happy with the car, got it from one of the major dealers here in Atlanta, I wasnt very happy with the process and the way I was treated in the dealership when I picked up the car and I expressed my unhappiness to the GM. I never heard back from him or any one else... I was wondering how long it takes for Lexus to send the feedback survey?, is it a phone survey or a form? Also are there any other things I should expect from Lexus after the purchase of the car? Can I take my car for the 1K and 5K service to a different dealer?
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Replying to: puna (Dec 10, 2008 11:22 am) What in particular you did not like about the dealership when you picked up your car? |
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Replying to: puna (Dec 10, 2008 11:22 am) The written survey should come in the first month. I'm surprise the GM didn't get back with you. Not very Lexus-like, but dealers vary in their service. I left the dealer in Macon because of poor service. Where did you go in ATL? |
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| Could there be more to this story than we have seen? | |
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Replying to: njowner (Dec 09, 2008 8:26 pm) I also have a squeak on the WIndshield / dash area that occurs in cold weather. Minor bumps in the road and turns into a parking lot that make the car flex create the noise. Inside Rearview mirror also vibrates (a lot) when the sun roof is open. Makes me wonder about the body handles flex. |
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Replying to: neophite (Jan 10, 2009 9:24 am) |
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Replying to: neophite (Jan 10, 2009 9:24 am) the creaking noise. I inserted a soft foam as a cushion between the windshield & dashboard on both driver side & passenger side. The creaking noise is very much gone every time the car runs over a bump now. The insertion is between the vent hole & a small speaker on the dashboard, on each side. The TSB for rearview mirror fixed the vibration. The dealer has to replace a mirror. The mirror costs a fortune, but it's covered under warranty. Still waiting for a fix to the brake squealing noise. Dealer will let me know when the new parts arrive (ETA in late Jan 09). Today outside temperature is below 32F, and the brakes squeal every time I used them. Kinda annoying.
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Replying to: chucko3 (Jan 10, 2009 7:06 pm) fix the brake squealing noise today. Did anyone have yours replaced? Have an appt to replace mine in 2 weeks.
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Replying to: chucko3 (Jan 27, 2009 5:26 pm)
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Replying to: sjab (Jan 27, 2009 5:44 pm)
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