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Sedans Lexus GS Lexus GS 350
284 messages, Last post on Sep 28, 2009 at 10:29 AM
You are in the Lexus GS Forum. Your Hosts are pat & karens
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Replying to: ractlc (Dec 04, 2008 9:17 am)
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Replying to: donsfan (Dec 06, 2008 2:38 pm) according to TSB NV005-06 (Upper/Lower Windshield Noise). Mine is due for repair this week for the Lower noise. Windshield noise occurs when the temp is around 40F. The brakes squeal occurs around 30F. Lexus is working on this issue. Hopefully they'll have a fix in Jan 09 from what I heard. |
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Spoke to Lexus 4 times this week about brake screech. Only answer was "Japan is aware of the problem and their first try at a solution failed." I have a $60,000 automobile that sounds worse than a NYC taxicab with no date for any resolution. Very poor response.
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Replying to: njowner (Dec 09, 2008 8:26 pm) |
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I recently got a 2008 GS-350, am very happy with the car, got it from one of the major dealers here in Atlanta, I wasnt very happy with the process and the way I was treated in the dealership when I picked up the car and I expressed my unhappiness to the GM. I never heard back from him or any one else... I was wondering how long it takes for Lexus to send the feedback survey?, is it a phone survey or a form? Also are there any other things I should expect from Lexus after the purchase of the car? Can I take my car for the 1K and 5K service to a different dealer?
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Replying to: puna (Dec 10, 2008 11:22 am) What in particular you did not like about the dealership when you picked up your car? |
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Replying to: puna (Dec 10, 2008 11:22 am) The written survey should come in the first month. I'm surprise the GM didn't get back with you. Not very Lexus-like, but dealers vary in their service. I left the dealer in Macon because of poor service. Where did you go in ATL? |
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| Could there be more to this story than we have seen? | |
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Replying to: njowner (Dec 09, 2008 8:26 pm) I also have a squeak on the WIndshield / dash area that occurs in cold weather. Minor bumps in the road and turns into a parking lot that make the car flex create the noise. Inside Rearview mirror also vibrates (a lot) when the sun roof is open. Makes me wonder about the body handles flex. |
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Replying to: neophite (Jan 10, 2009 9:24 am) |
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