Last post on Nov 05, 2013 at 7:44 PM
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Honda Fit, Exterior, Hatchback
#122 of 135 Windshield Not Covered under warranty
Jul 16, 2011 (12:25 pm)
Last weekend I was washing my car (2009 Honda Fit) and I heard a thump. I thought it came from a neighbor or something, not from my car. When I was whiping my windshield I noticed 3 big cracks originating from the bottom middle of my windhsield by the Windshield wiper. I called Honda and they advised that if there are no points of impact, the replacement might be covered under warraty. I was relieved, my dad, myself and my boyfriend inspected the cracks and did not see any points of impact.
I took my car in today. I had to wait 45 minutes for a supervisor to inspect my car. After an hour of waiting I was approached by an agent not the supervisor and was told that a small nick was found in the middle of two of the cracks . We asked that they show this to us.
The supervisor came out and poked the "nick" with his pen several times, possibly making the '"nick" worst and bigger. He started off by saying that Honda is very careful and takes pride in their parts and that they would not pay for it. I started to think that the car should had been inspected in front of me to make sure that Honda didnt create the "nick" themselves, too late for that.
The next step would be for a Honda rep. to inspect it. I asked them to set up an appointment. They couldnt tell me when but they promised to call.
In the meantime I will look into taking my car to a Glass Specialist and get a second opinion.
I had take my car in for a Recall already, I love this car but im starting to think it was a bad choice. I should have bought a Scion!
#123 of 135 2010 Fit, windshield cracked...
Dec 02, 2011 (7:34 pm)
I have a 2010 Fit with less than 10K miles. Drove it earlier today in the city (not many rocks in the city), did not see or hear anything impact the car or windshield. Got in this evening and noticed a nice 6 inch, moon shaped crack in the lower part of the windshield, starts below the hood line of the car, near the wipers, a very odd place for an impact fracture. Sounds like this is a "known" issue that Honda does not want to "know". Frustrating. I was heading to trade it in tomorrow morning, now have to stop by Honda dealer first to see if I can get it replaced!
#124 of 135 Re: Stress Fracture on Windshield of Honda Fit [cindyj]
Mar 07, 2013 (1:47 am)
2013 Honda Fit. Only 6 months old and 6413 miles. Today, I parked it in the indoor garage where I work and I know the windshield was in perfect condition at that time. I'm always inspecting it for dings, bird poops or scratches before I drive it, especially because I live in NYC....anyway....
... When I returned from work, lo and behold, it had a 10 inch crack that stemmed from the very bottom center of the windshield (underneath the wipers). The crack goes straight up from the edge for about 4 inches and then curves around in a crescent shape. After careful inspection, I am certain that it is some kind of stress fracture because there is absolutely no point of impact or missing glass along the entire length of the crack.
I'm no design engineer but I'm pretty confident that it is a Honda design/manufacturing defect and and will fight to make sure they make good on it. As one poster stated before...It seems that the frame around the window could be expanding beyond its flex specs and placing undue pressure on an already thin/weak window to begin with. Hot/cold contrasting temperatures would simply contribute to an already inherent weakness in design. I also suspect the installation and/or the sheer size of the window could also be another contributing factor in the designs vulnerability.
The break point in the windshield seems to be a common denominator in all these supporting posts therefore I don't think its some freak random coincidence. Honda may need to go back to the drawing board on their windshield/frame design. I smell a recall in the future but only if we all act and make it known. I will call Honda corporation and see what they say and do. All of us with this same problem need to register this complaint with the Honda Corporation. We need to band together on this issue or suffer the losses. I at least want a warranty replacement.
#126 of 135 2nd Stress Fracture on Windshield of Honda
May 08, 2013 (5:08 pm)
I bought my Fit in 2009 new. Within 2 months of owning the car, I went out to my parked car to find a crack starting dead center at the top edge of the windshield in a straight line downward behind the rear view mirror. Confident that nothing had hit the windshield, I took the car to the dealership, called Honda America, and was eventually told that the windshield would not be replaced due to the pen test "proof" that something had hit the window. I eventually folded after much frustration and paid to replace the window myself. This was ~May 2009.
Coincidentally, just this morning -- May again? Something to do with the weather? -- I went out to my parked car to find a new crack -- this time starting dead center at the bottom edge of the windshield going behind the wipers in a straight line upward. I swear I could draw a perfect line from where the crack in 2009 occurred at the top to where this one occurs at the bottom. By the end of the day, the crack has created the same hook shape that others have described.
I called Honda America and heard the same story: "we've never heard of this problem." I told them that many other people have reported it -- how can they tell me they have never heard of it? I asked for a manager to escalate my call to and was told that I could not talk to someone else and that I would have to go to the dealership. For the record, a pen test today would prove that there is no nick.
I am very frustrated with Honda's lack of attention to this potential safety issue. The cost of the replacement windshield certainly doesn't seem worth the lost satisfaction of so many Honda customers who will think hard about buying another Honda vehicle.
#127 of 135 Re: 2nd Stress Fracture on Windshield of Honda [aafit09]
May 08, 2013 (11:42 pm)
Same thing happened to me, same crack, same spot , same shape and I took it the Plaza Honda in Brooklyn. It was clearly a stress crack.
I told them not to do their bullshit pen test ( though I didnt use the word "bullshit" to them) unless I was present so I could watch and monitor the test like a hawk.
I know I had no dip in the crack because I inspected it myself. Even one of their managers said "it looks like a stress crack to me"
They distracted me by asking me to talk to the service manager and when I turned my head back to look at my car, someone was jabbing their pen into the crack...after I told them not to do it!!! I immediately told them to stop and they did but it was too late...."Oh sir, sorry but this is not covered because you and have a tiny dip in the crack according to our pen test" so I was fuming mad so I said..."Well since I'm not covered let me show you how easily one could make a dip in the crack with that pen" and I deliberately made another one to prove my point and believe me guys when I say that it does not take much pressure on that pen to do it.
I think its the dealers tricks of the trade to get away with not covering a crack that was clearly a stress crack before they ran their little test that saves them hundreds. I ended spending a few hundred at Safelite Auto Glass. These dudes gave me a great price and did quality replacement work. I also added windshield coverage to my auto policy for the future. I am very disappointed with the Honda Corporation and refuse to do any work at a Honda dealership from now on. I would rather find a good mechanic and pay out of pocket. I just dont trust the service at dealers and it always way over priced anyway. In addition to that, they always seem to find a way to not cover what is supposed to be covered. At least thats been my experience maybe somebody else has better things to report but I doubt too many will step forward for that.
#129 of 135 Honda Fit Paint Chips
May 12, 2013 (9:39 am)
I have a black 2013 Honda Fit with "delicate" paint. It is 4 months old, has 15,000 km and hundreds of small chips on the hood and even a few on the left front fender. We made 3 winter trips through the mountains since we bought it. I have owned many vehicles and made many winter trips and have never had such a problem. Honda Canada denied a warranty claim, saying that rock chips weren't covered and a complaint to Honda Canada Customer Service produced the same result but with an offer from the dealership to give us a "good deal" on repainting the front end of the cars. Has anyone else had similar problems?
#130 of 135 Re: Honda Fit Paint Chips [mcbrush]
Jun 01, 2013 (3:51 am)
he, he...let me know what the good deal is on repainting the front hood; we'll get a volume discount. My 2007 Fit's hood looks like was in Beirut in the '70s. Although I like my cars to look as nice as they can, it is what is under the engine that matters most to me, and if my car is to take on battle scars, I want them on the outside metal and not on the interior where I have to look at them all the time.
#131 of 135 was not able to get Fit aligned
Aug 05, 2013 (11:54 am)
Took my 2009 Honda Fit to have it aligned over a year ago. The mechanic told me they couldnít do it. I forget what he said as to why. I donít know if he said the frame was bent or something else wrong with the car. The care has never been in an accident based on two car reports. I hit a curb that caused a small dent in the front. Guess I thought I was still driving my Forester.
I have a coupon from dealer to balance all 4 wheels, rotate tires and inspect brakes. While doing this, will the mechanic notice if anything is wrong with the frame? Maybe I have to have them do an alignment to find this out. Thanks!