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Scion xB Windshield cracks

225 messages,  Last post on Oct 08, 2009 at 6:20 PM

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What is this discussion about? Scion xB, Auto Body, Wagon

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#51 of 225 Re: Yet Another XB Crack [aatherton] by 2jalama Nov 03, 2006 (7:09 am)
I called Scion and spoke to a cust.serv. rep. I told him I was calling with a problem with my XB. He said, "Don't tell me that it has to do with a cracked windshield". I said, "Obviously you're getting a lot of calls about this problem". He said, "Just a few". I tend to think that there are more than a few if that was the first comment the rep made to me without knowing what my problem was about. He went through the "Well, the rock on the highway is not covered under warranty. Try your insurance company". I told him that it was not an issue to take up with my insurance company. He gave me a case # and told me to take it to the dealership to see what they would do about it. So, I'm leaving in a few minutes. Wish me luck.
#52 of 225 Re: Scion xB Windshield cracks [justgina] by garykbear Nov 05, 2006 (5:05 pm)
Replying to: justgina (Aug 15, 2006 6:11 am) I just took my xB on a trip on the highway and got a chip, I have less than 400 miles on mine, I am sure that this will be the first of many I am going to go to the Glassdoctor, I think that chip repair is probably the only way that this will be taken car of.
#53 of 225 2nd Windshield by scionskeptic Nov 14, 2006 (5:24 pm)
In my first XB the windshield cracked while sitting in my driveway the 2nd day I had it. Now, after numerous problems with it, the dealership gave me a whole new car. Now this windshield has cracked. BOTH times it started from the frame came into the windshield then made a 90 degree turn. At no time did I ever have a chip or rock hit it, both times it happened while just sitting in the driveway. I love the car, but something needs to be done about these windshields. Replies to this message: hondadave7 (Nov 14, 2006 7:51 pm) scionskeptic (Nov 15, 2006 12:57 pm) aatherton (Nov 17, 2006 11:17 am) aatherton (Nov 15, 2006 12:33 pm)
#55 of 225 Re: 2nd Windshield [scionskeptic] by hondadave7 Nov 14, 2006 (7:51 pm)
Replying to: scionskeptic (Nov 14, 2006 5:24 pm) Hello, What kind and how many problems did you have that would cause Scion to give you another new xB? Please list them all. Thanks, David Replies to this message: scionskeptic (Nov 15, 2006 12:57 pm) aatherton (Nov 17, 2006 11:17 am)
#56 of 225 Re: 2nd Windshield [scionskeptic] by aatherton Nov 15, 2006 (12:33 pm)
Replying to: scionskeptic (Nov 14, 2006 5:24 pm) "... something needs to be done about these windshields." Something is being done.
#57 of 225 Re: 2nd Windshield [hondadave7] by scionskeptic Nov 15, 2006 (12:57 pm)
Replying to: hondadave7 (Nov 14, 2006 7:51 pm) It was a number of mostly internal things. Aside from the windshield crack which started at the frame, I noticed the drivers door had touch up paint on it, then when looking at the odometer reading vs. what the paperwork said the odometer should say I noticed it was off by hundreds of miles, then my insurance company contacted me and said they thought they may have a wrong number in the VIN and for me to please check it, I did and all of my paperwork had one VIN on it and the car in my driveway had another. I returned it to the dealership to get the window fixed, new paint job and corrected paperwork and when I returned 3 days later, they had not even as much as moved my vehicle from the spot I had left it. Finally the sales manager told me to just pick out another vehicle and he would swap it out. He did and I was happy with the car until ANOTHER windshield cracked in the same manner, from the frame out and then took a 90 degree turn. Now the past two days I have a light coming on periodically saying that the engine needs maintainance, and I just had the oil changed a week ago and the cars only 2 months old. Replies to this message: aatherton (Nov 17, 2006 11:17 am)
#58 of 225 Re: 2nd Windshield [scionskeptic] by aatherton Nov 17, 2006 (11:17 am)
Replying to: scionskeptic (Nov 15, 2006 12:57 pm) "... I have a light coming on periodically saying that the engine needs maintainance, and I just had the oil changed a week ago and the cars only 2 months old." The service light comes on to remind that it's time to change the oil, but the car does not know that the oil has been changed. You have to tell it, by resetting the light as explained on page 80 of your manual. It will come on again at the default of 5,000 miles, unless you want to change that interval. If you would like to know what is being done about cracking windshields, you can email me at allanatherton at yahoo dot com.
#59 of 225 Scion Windshield Mess by scionmess Nov 21, 2006 (1:38 pm)
The one thing worse then a politician or a lawyer is………….a car sales men or dealership. Had the same problem that all the rest of you complained about but found no satisfactions. Called Scion and they passed the buck like Bush at a cocaine frat party or as a congressman on a page holiday. Look this all stems as I call it from the Microsoft syndrome. Make a product and if it doesn’t work run for cover till the next version. Each “CUSTOMER SERVICE” person I talked to had the same canned line… a rock hit the window. This rock had to be the size of a needle head cause the hole was the size of a needle point. But did anyone really care HELL NO AS LONG AS WE CAN NOT BE SEEN BY A PERSPECTIVE CUSTOMERS…they could give a #!#$$%^. SO what I say is rather then foruming or blogging be active go down to your dealership and complain in front on the perspective customer…I am this Saturday at Crown Toyota in Cali….I want to at least save one soul from this hell….think of it as your good deed for the day. You may even want to return each Saturday till those dumb ass salesmen get the point…..make a happy customer and you will get great returns…………………..a DUH!!!!!!!
#60 of 225 Re: Scion Windshield Mess by aatherton Nov 24, 2006 (8:10 am)
"... rather then foruming or blogging be active go down to your dealership and complain in front on the perspective customer…... You may even want to return each Saturday till those dumb ass salesmen get the point..."   Picketing the dealership to make them replace your cracked windshield? We are not permitted to discuss a certain other approach here. But if you will be needing reimbursement for your cracked windshield, you might be interested in how that could happen. allanatherton -at- yahoo -dot- com. Replies to this message: big_lou (Dec 12, 2006 5:06 pm) big_lou (Dec 14, 2006 7:32 pm) big_lou (Dec 14, 2006 7:34 pm) dwynne (Dec 14, 2006 9:08 pm) and 1 more...

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