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Scion xB Windshield cracks

225 messages,  Last post on Oct 08, 2009 at 6:20 PM

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What is this discussion about? Scion xB, Auto Body, Wagon


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#4 of 225
windshield by tundradude
Aug 25, 2006 (8:40 pm)
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I had to replace my rear window about 3 months after I got it. A rock hit it from the other side of the highway.
#5 of 225
Re: windshield [tundradude] by miamax
Aug 27, 2006 (12:58 pm)
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Replying to: tundradude (Aug 25, 2006 8:40 pm)

I also have recently noticed a small pit in my windshield that is beginning to grow larger. Can I ask what anyone might have paid to replace or repair their windshield's on the XB?
much thanks!
M.
#6 of 225
Re: windshield [miamax] by aatherton
Aug 27, 2006 (3:50 pm)
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Replying to: miamax (Aug 27, 2006 12:58 pm)

I have heard costs from the low 200's to the high 300's. In my state windshield replacement is automatically covered by insurance.
My 1991 Mazda truck has had two windshields replaced due to rock strikes. They were hard hits with cracks radiating from the impact point. The xB evidently can have a tiny pit that later develops a single crack that grows long. And the xB can also have cracks with no apparent cause, which leads to speculation that they are stress cracks caused by the body flexing.
#7 of 225
Re: Scion xB Windshield cracks [justgina] by scionskeptic
Sep 01, 2006 (2:45 am)
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Replying to: justgina (Aug 15, 2006 6:11 am)

Mine cracked the 2nd day! On top of that I wasn't even driving. I was showing my friend the car when the crack started coming from the side, right against the frame and traveled horizontally across the windshield about 2 inches then turned and went straight down about another 8 inches. Looks like there may be an issue with their windshields.
#8 of 225
Re: Scion xB Windshield cracks [scionskeptic] by justgina
Sep 01, 2006 (5:11 am)
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Replying to: scionskeptic (Sep 01, 2006 2:45 am)

I've only had my xB a month and haven't made my first payment. From the complaints I've read, I think there may be a defect in the design. Toyota needs to step up to the plate and tell us what the problem is. Maybe the windshields are just really cheap.
#9 of 225
Re: Scion xB Windshield cracks [justgina] by aatherton
Sep 09, 2006 (5:10 pm)
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Replying to: justgina (Sep 01, 2006 5:11 am)

When a crack starts spontaneously and spreads as you watch in the driveway, there must be a stress being imposed on the glass by the body. The glass may be thin (cheap), but there also seems to be a design flaw. Perhaps the light, flimsy box flexes and puts too much stress on the large thin piece of glass spanning the front end.
#10 of 225
Re: Scion xB Windshield cracks [aatherton] by improv
Sep 18, 2006 (7:16 am)
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Replying to: aatherton (Sep 09, 2006 5:10 pm)

I was at work all day, then came out to observe that my 2006 Scion XB had a crack from the top of the glass up by the rear-view mirror, leading down about 10 inches, then turning toward the passenger side. I do not recall any trauma to the glass which may have caused the crack to happen. My Scion is about a month old and has about 2200 miles on it.
 
I've called the Scion Customer Experience number to open a ticket with them.
#11 of 225
Re: Scion xB Windshield cracks [improv] by justgina
Sep 18, 2006 (8:07 am)
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Replying to: improv (Sep 18, 2006 7:16 am)

Please keep us informed as to what Scion did/said.
#12 of 225
Now mine is cracked! by darthclutch
Oct 03, 2006 (5:59 pm)
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I've had my xB for 16 days/900 miles and a piece of gravel on the freeway split my windshield. The pit is only 1/32" deep, but the glass instantly had a split about 4" long. I started calling the dealership two hours later and found that the split had grown to about 14" long and stopped right in front of the steering column. The dealer told me to put tape on the window to halt the spread of the crack (it worked). During my call to the dealer, someone in the background said "Cracked windshield? Is it an xB?" I eventually was referred to Scion's customer care line and got a reference number for the call. I'm supposed to get an answer by the end of tomorrow.
 
Apparently Scion considers the windshield a non-warranty item. The other non-warranty items are oil filters, brake pads, etc. So am I supposed to replace my windshield every 2 weeks? How is it that my 35 year old Datsun has the original factory glass and has lots of gravel pits on it, yet the xB can't take a single hit? Clearly this is a design flaw. Even my 1983 Celica could take a hit pretty well. Toyota is slipping on this detail. It's time to step up.
#13 of 225
Re: Now mine is cracked! [darthclutch] by cloud45
Oct 04, 2006 (2:23 pm)
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Replying to: darthclutch (Oct 03, 2006 5:59 pm)

Having been in the car business for over 20 yrs. (yep one of THEM) Manufacturers will often cover stress cracks as long as there is no sign of a rock chip present that could cause the crack.
 
As up on Customer Satisfaction as Toyota/scion seems to be, one should just have to PRESS the issue.
 
Besides they frequently monitor sights like this to see what people are saying so if they tick you off say so. And of course if they take care of you also say so.
 
My .02

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