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Scion xB Windshield cracks

225 messages,  Last post on Oct 08, 2009 at 6:20 PM

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What is this discussion about? Scion xB, Auto Body, Wagon


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#202 of 225
by maggie75
Oct 30, 2008 (11:31 am)
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My front windshield cracked twice. I have the safelite guys coming tomorrow to fix it. The back window cracked only because some punks threw a rock through it. Either way, the front cracks much easier than other cars because of the angle of the glass. It's not the glass itself as I've had different brands used as replacements. I recommend purchasing the glass coverage on your auto insurance. I pay less then 12 dollars a year and pay nothing out of pocket for glass repair. It's a great thing to have. Dealing with a Scion/Toyota dealership trying to get the glass fixed is a waste of time. It's not their fault and they won't spend more than a minute on your problem. As soon as the window cracks, if it's less than the size of a dollar, get it patched so you won't have a huge crack the next day.
#203 of 225
Re: cracks in windshield [hondadave7] by maggie75
Oct 30, 2008 (11:32 am)
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Replying to: hondadave7 (Oct 29, 2008 12:05 pm)

That's a really good idea. Thanks, I'm going to give it a shot. Sick of wasting my time waiting for my windows to be fixed. You know, the glass people will be there between 8am and 5pm. Lovely.
#204 of 225
Re: [maggie75] by silvascion
Nov 01, 2008 (10:33 am)
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Replying to: maggie75 (Oct 30, 2008 11:31 am)

You are right! I did not know about glass coverage. I wonder if the insurance company can deny coverage due to the angle flaw ( Wawanesa) I am calling now.
What insurance do you have?
#205 of 225
Re: [silvascion] by seattlesue
Nov 01, 2008 (1:03 pm)
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Replying to: silvascion (Nov 01, 2008 10:33 am)

My insurance (State Farm) would cover me for windshield damage at a low deductible, but she did say that if I had too many claims in too short a time, they would drop the coverage or raise the deductible so high that I essentially wouldn't have windshield coverage as a result.
 
This windshield issue is ultimately why I chose not to buy a Scion and purchased a different car this week. It's a shame, since I loved the Scion, but it seemed like too much of a gamble on whether I'd have these problems or not, and I shouldn't be worrying about something like this on a new car.
#206 of 225
Re: [silvascion] by maggie75
Nov 01, 2008 (3:38 pm)
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Replying to: silvascion (Nov 01, 2008 10:33 am)

It's worth looking into getting glass coverage added to your insurance. It costs me 12 bucks a year. When I called about my windshield this time, I asked the woman if they could ever deny my claim because it might be a flaw in the design. She said they couldn't because there has never been an official investigation or recall on the car. As far as GEICO is concerned, rocks keep cracking my glass. I know the window guy from Safelite since he's always the one fixing my glass! When you call to report the damage, just say a rock hit it. They won't even flinch. Also, make sure you don't have a deductible. Most glass coverage doesn't but it might depend on your comprehensive/collision amount. My regular deductible is $500 but I pay 0 for glass. I'd ask your insurance co what is required in order to keep out-of-pocket expenses low or zero. Good luck.
#207 of 225
Re: [seattlesue] by maggie75
Nov 01, 2008 (3:42 pm)
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Replying to: seattlesue (Nov 01, 2008 1:03 pm)

Wow, what a scam State Farm has going on. I've had my glass replaced over 10 times on all my cars since I was 16 (I'm 33) and I've never had my claim denied or had to pay anything out-of-pocket. I love GEICO. I know it's cheesy to actually love your insurance co but I swear, they rock. I've had my windshield replaced twice this year and my back window replaced once. They don't seem to care how many times I need new glass. Guess I'm a good customer. Of course, I've been with GEICO for 17 years. It's too bad you decided against the XB. As much as the glass issue annoys the crap out of me, I love my car and wouldn't trade it for anything. Maybe someday, they'll figure out how to fix the flaw. Hope you love your new car either way!
#208 of 225
Re: [silvascion] by maggie75
Nov 01, 2008 (3:54 pm)
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Replying to: silvascion (Nov 01, 2008 10:33 am)

Sorry, did I mention what insurance I have? I forgot, getting old. I have GEICO. They have the best coverage for glass. 0 dedutable. Gotta love a big zero.
#209 of 225
re: cracked by xbme2
Dec 20, 2008 (6:43 am)
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any news on the class action? is anyone contacting Bauer's attorney? my new 2008 xb had the same huge crack starting above rearview mirror L shaped toward passenger side...only a few months old at the time (had sat in hot sun). ins pd but now I have "next time nerves". very scary to drive with it that way! called toyota, they could care less. made report on nhtsa complaint site, too. (see post 156)
#210 of 225
windshield by silvascion
Dec 20, 2008 (9:24 am)
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Heh,
 
I bought one of the first 08 Xb's and now have 50k on it. I have also replaced the windshield twice due to pebble damage becoming a crack ( Flat windshield design by Scion sucks) My latest windshield is aftermarket and seems fine. your "L" deal may be from factory glass defect in some of the windshields (not mine) GO aftermarket
now available.
#211 of 225
Potential Solution by uroutofurmind
Dec 20, 2008 (9:43 am)
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Not that anyone should have to, but there is a product called diamond or crystal fusion that comes with a warranty (up to 5yrs I think, replacement and labor included) that increases the strength of the glass significantly. Additional nice side effects are glare reduction and for the first few weeks a slick glass effect that wicks away water. Depending on where you are it costs a couple to a few hundred dollars and yes I realize it should not be needed but it is there and is offered by some dealerships. As a personal testimony a large chunk of ice flew off the top of an 18wheeler, like in slow motion I saw it flip and rotate several times while airborne. I was on I95 with no chance to brake or change lanes without possibly causing an accident and braced for what was surely going to be my windshield getting cracked at best or run through at worst or so I thought. impact I was white knuckled and saw/heard the impact. Nothing. No chip, no crack. Just ice pebbles all over my windshield. I'm sure it doesn't stop everything and perhaps even if not on it would have done no different. No way to tell. But after that my belief is it was worth every penny.

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