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Scion xB Windshield cracks

219 messages,  Last post on Jan 11, 2009 at 8:18 AM

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#198 of 219 Should I trade in my 2008 Scion XB? by njscion Sep 03, 2008 (4:16 am)
I have a 2008 Scion XB that I purchased in May. We were really happy with the car until the windshield cracked and I read about all of the owners who have cracked windshields. Our windshield cracked near the dashboard and not near the rearview mirror as seems to be the case in other posts.   I had intended to keep the car for 10-12 years. What I am wondering is whether I should trade it in after we get the windshield repaired. I bought the car because it was comfortable, affordable, and predicted to be reliable. If we need to frequently replace the windshield it is no longer reliable or affordable.   What is the experience of owners that have their cracked windshield replaced? Is this a one time event or does the windshield crack periodically even after it is repaired?
#199 of 219 Class Action Suit FIled Regading Windshields by scionskeptic Sep 25, 2008 (12:08 pm)
Has anyone else received a letter about a class action lawsuit filed in Los Angeles County Superior Court regarding our defective windshields?    It's in reference to Bauer v. Toyota Motor Sales, U.S.A., Inc. case number BC 374017.   I got it today requesting my approval to disclose my personal information to the plantiffs attorneys regarding my complaints to their so called "customer service department."   Bauer, I don't know who you are, but I love you!!!!!!!
#200 of 219 cracks in windshield by redheadtjb Oct 28, 2008 (8:43 pm)
I bought a used 2006 Xb. I have had it about 2 years. Just got back from a long road trip. I now have 2 cracks in my windshield, due to rocks. One is on top and the other is on the bottom. Is there any way to help prevent this. Maybe a deflector mounted on the front of the hood? A few years ago I used to see lots of deflectors, now hardly anyone uses them. Thought maybe someone is using a deflector. I would like to know if it helps keep the rocks off or away from the windshield. I love my car. In fact my husband and I are thinking of buying another one we love it so much. Replies to this message: hondadave7 (Oct 29, 2008 1:05 pm) maggie75 (Oct 30, 2008 12:32 pm)
#201 of 219 Re: cracks in windshield [redheadtjb] by hondadave7 Oct 29, 2008 (1:05 pm)
Replying to: redheadtjb (Oct 28, 2008 8:43 pm) Hello, I've posted my opinions before. Read #72,78,133,148 &171. I've also installed an AVS brand bug shield. I like the Bug Shield whether it helps or not. I believe that the combination of the strut bar that I made and the Bug Shield are the primary reasons as of today I still have the original windshield crack Free.   Good Luck Replies to this message: maggie75 (Oct 30, 2008 12:32 pm)
#202 of 219 by maggie75 Oct 30, 2008 (12:31 pm)
My front windshield cracked twice. I have the safelite guys coming tomorrow to fix it. The back window cracked only because some punks threw a rock through it. Either way, the front cracks much easier than other cars because of the angle of the glass. It's not the glass itself as I've had different brands used as replacements. I recommend purchasing the glass coverage on your auto insurance. I pay less then 12 dollars a year and pay nothing out of pocket for glass repair. It's a great thing to have. Dealing with a Scion/Toyota dealership trying to get the glass fixed is a waste of time. It's not their fault and they won't spend more than a minute on your problem. As soon as the window cracks, if it's less than the size of a dollar, get it patched so you won't have a huge crack the next day. Replies to this message: silvascion (Nov 01, 2008 11:33 am) seattlesue (Nov 01, 2008 2:03 pm) maggie75 (Nov 01, 2008 4:42 pm) maggie75 (Nov 01, 2008 4:38 pm) maggie75 (Nov 01, 2008 4:54 pm)
#203 of 219 Re: cracks in windshield [hondadave7] by maggie75 Oct 30, 2008 (12:32 pm)
Replying to: hondadave7 (Oct 29, 2008 1:05 pm) That's a really good idea. Thanks, I'm going to give it a shot. Sick of wasting my time waiting for my windows to be fixed. You know, the glass people will be there between 8am and 5pm. Lovely.
#204 of 219 Re: [maggie75] by silvascion Nov 01, 2008 (11:33 am)
Replying to: maggie75 (Oct 30, 2008 12:31 pm) You are right! I did not know about glass coverage. I wonder if the insurance company can deny coverage due to the angle flaw ( Wawanesa) I am calling now. What insurance do you have? Replies to this message: seattlesue (Nov 01, 2008 2:03 pm) maggie75 (Nov 01, 2008 4:42 pm) maggie75 (Nov 01, 2008 4:38 pm) maggie75 (Nov 01, 2008 4:54 pm)
#205 of 219 Re: [silvascion] by seattlesue Nov 01, 2008 (2:03 pm)
Replying to: silvascion (Nov 01, 2008 11:33 am) My insurance (State Farm) would cover me for windshield damage at a low deductible, but she did say that if I had too many claims in too short a time, they would drop the coverage or raise the deductible so high that I essentially wouldn't have windshield coverage as a result.   This windshield issue is ultimately why I chose not to buy a Scion and purchased a different car this week. It's a shame, since I loved the Scion, but it seemed like too much of a gamble on whether I'd have these problems or not, and I shouldn't be worrying about something like this on a new car. Replies to this message: maggie75 (Nov 01, 2008 4:42 pm)
#206 of 219 Re: [silvascion] by maggie75 Nov 01, 2008 (4:38 pm)
Replying to: silvascion (Nov 01, 2008 11:33 am) It's worth looking into getting glass coverage added to your insurance. It costs me 12 bucks a year. When I called about my windshield this time, I asked the woman if they could ever deny my claim because it might be a flaw in the design. She said they couldn't because there has never been an official investigation or recall on the car. As far as GEICO is concerned, rocks keep cracking my glass. I know the window guy from Safelite since he's always the one fixing my glass! When you call to report the damage, just say a rock hit it. They won't even flinch. Also, make sure you don't have a deductible. Most glass coverage doesn't but it might depend on your comprehensive/collision amount. My regular deductible is $500 but I pay 0 for glass. I'd ask your insurance co what is required in order to keep out-of-pocket expenses low or zero. Good luck.
#207 of 219 Re: [seattlesue] by maggie75 Nov 01, 2008 (4:42 pm)
Replying to: seattlesue (Nov 01, 2008 2:03 pm) Wow, what a scam State Farm has going on. I've had my glass replaced over 10 times on all my cars since I was 16 (I'm 33) and I've never had my claim denied or had to pay anything out-of-pocket. I love GEICO. I know it's cheesy to actually love your insurance co but I swear, they rock. I've had my windshield replaced twice this year and my back window replaced once. They don't seem to care how many times I need new glass. Guess I'm a good customer. Of course, I've been with GEICO for 17 years. It's too bad you decided against the XB. As much as the glass issue annoys the crap out of me, I love my car and wouldn't trade it for anything. Maybe someday, they'll figure out how to fix the flaw. Hope you love your new car either way!

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