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Scion xB Windshield cracks

225 messages,  Last post on Oct 08, 2009 at 6:20 PM

You are in the Scion xB Forum. Your Host is kcram

What is this discussion about? Scion xB, Auto Body, Wagon


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#168 of 225
Re: windshield [waps] by texases
Apr 24, 2008 (5:36 am)
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Replying to: waps (Apr 23, 2008 5:13 pm)

Don't know if it's worth asking the insurance to pay - they track these things, and I don't want them to put me in a higher claims category for $55.
#169 of 225
Re: Insurance Claim [kjktoo] by aliudp
May 14, 2008 (11:05 pm)
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Replying to: kjktoo (Apr 07, 2008 5:47 pm)

I just got a crack on the top right hand corner. Came out of the blue, no stone, no nada.
I think there is an issue with these Scions
#170 of 225
Re: Insurance Claim [aliudp] by texases
May 15, 2008 (5:21 am)
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Replying to: aliudp (May 14, 2008 11:05 pm)

Which year is your xB?
#171 of 225
Re: Insurance Claim [aliudp] by hondadave7
May 15, 2008 (5:31 am)
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Replying to: aliudp (May 14, 2008 11:05 pm)

I don't mean to down play, since the latest miss used buzz words are basically and issue.
But Toyota has no intention of solving this toilet paper front end .
Scion xB's don't have a front end issue, THEY HAVE A REAL PROBLEM !!!
  David
#172 of 225
Re: Insurance Claim [aliudp] by kjktoo
May 15, 2008 (5:42 am)
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Replying to: aliudp (May 14, 2008 11:05 pm)

Trust me, the dealership will find a microscopic dot on the windshield crack and blame a stone or such -- and they won't cover it. My dealer just told me it would be about $800 to fix. I am a very disgruntled Scion owner.... and I only have 3K miles on it!!!
#173 of 225
So, is there a next step?? by kjktoo
May 15, 2008 (5:46 am)
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Now that we have gone on the website and made official complaints and everyone is complaining here... IS THERE A NEXT STEP? IDEAS? What can we do as a group of Scion owers?
#174 of 225
Re: Insurance Claim [kjktoo] by ackerj
May 28, 2008 (7:33 pm)
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Replying to: kjktoo (Apr 21, 2008 4:53 pm)

I guess this is to all with Windshield problems on a Scion XB 06 or older
scion and toyota know of the problem cracks caused by exess tention on the glass.
There are a lot of people with that problem SO BEFORE YOU PAY FOR THE GLASS TRY TO MAKE SCION OR TOYOTA PAY FOR IT
#175 of 225
Re: So, is there a next step?? [kjktoo] by boonton
May 31, 2008 (12:26 pm)
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Replying to: kjktoo (May 15, 2008 5:46 am)

Yes, after I registered my complaint with the NHSTA, I sent an e-mail to Toyota stating that I have visited many sites and saw that the cracked windshield in the xB is common. I received a call the next day and within a few days received a letter stating that Toyota would cover the cost of a new windshield (but, not the dealership's labor costs). The offer is good for one year. Of course, I will fight the dealership on the labor costs, because I believe that the letter is an admission of a defect in design and why should I pay for the labor.
(My windshield has the "L" shape crack behind the rearview mirror.)
#176 of 225
Re: windshield [waps] by enginerd42
Jun 15, 2008 (1:43 pm)
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Replying to: waps (Apr 22, 2008 7:50 am)

I don't think you've had a Scion xB long enough to fully understand the issue. Mine now has about 20k on it (I drive about 10% of my miles on the interstate -- so I've driven only about 2000 mi. on the interstate).
I now have 2 cracks and 4 chips (excluding the chip that is in a crack).
 
I paid to get the 1st chip fixed. Then a few weeks later, while driving on the interstate, I noticed a hair on my window (it started at the bottom and worked its way up)...as it grew it still took me awhile to figure out what it was (there is no chip present). After less than an hour it was 18" long. Since then I stopped fixing my chips (they don't seem to grow ... except for the one that does the L shape from the top of the window -- but that grew a foot before I could even pull off the interstate).
 
If I paid $55/chip, I'd be at $220 and still have 2 gigantic cracks in my windshield -- no matter what you do, the big cracks happen too fast to save the windshield. It's not worth paying anything for chip repair on an xB, because you're still going to have to replace the windshield everytime your state mandates an inspection (I'm lucky that my state doesn't require one for another year and a half...but after that I'm going to have to replace my windshield annually ). I love the convenience of my vehicle, like getting consistantly over 30mpg [and teasing co-workers when they mention that they pay over $100 to fill up their fuel tanks]. But this window thing really sucks.
#177 of 225
Re: So, is there a next step?? [boonton] by kjktoo
Jun 16, 2008 (5:25 pm)
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Replying to: boonton (May 31, 2008 12:26 pm)

I registered my complaint with the NHSTA but would be very interested in what you wrote to Toyota. My dealership here has been absolutely NO HELP. They also said it would be months before they could get me a windshield. I have an inspection in August....
I woukld love to write Toyota...and see what happens.
Any advice tips etc. would be awesome.
THANKS

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