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Wagons Scion xB Scion xB Windshield cracks
225 messages, Last post on Oct 08, 2009 at 6:20 PM
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i just found a crack in my windshield this morning. it started from behind the rearview mirror, and by the afternoon is in a big L shape. after googling this issue, i have discovered this forum, as well as the myscionsucks.com page. i'm wondering what I should do at this point. Should I attempt to take it to the Toyota Dealership and see what happens, and demand a resolution? Perhaps they will replace it at no charge? I live in Arlington, VA, has anyone had experience with this specific dealership? Any thoughts? Thanks |
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Same as all of you. A 14" crack developed as I was driving down the freeway. This is my first, but my '06 only has 16K miles. It's at Toyota (Lancaster, CA) right now and they said they will fix it under warranty. Next I'm going to http://www-odi.nhtsa.dot.gov/index.cfm like wheelman said in post 125 to add to the complaints. If you are reading this, do the same. Toyota needs to make a fix for this. |
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OK, so I thought the cracked windshield in my 2006 (less than 14K miles) was a fluke. I got mad, found out it would cost me $400+ to fix it and decided to go on ahead and trade to the 2008 xB WHAT WAS I THINKING?? yesterday morning (2100 miles on my car) I get in my car to go to work...and there it is! top of the drivers side down to about midpoint angling toward the passenger seat. I just made an official complaint. Thanks Wheelman! But to tell you the truth, I am a still a little hot over this. Grrrrrrrrrr 
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I think it can be replaced by auto insurance claim & no deductible. I doubt this kind of claim will raise your premium next year. They even come to do replacement at my work place.
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Replying to: bigdadi118 (Apr 06, 2008 12:26 pm)
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| So, why do some Toyota dealerships cover the cracked windshield under warranty and some don't? Is there any documentation on this? Is there anyway of making them realize they NEED to replace my windshield on my 2008 (2100 miles) xB? | |
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Replying to: kjktoo (Apr 07, 2008 5:47 pm)
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Replying to: lavarious (Apr 07, 2008 6:01 pm) Zero deductible "comprehensive" is not the same thing as "zero" deductible on your collision. Two different things here. I have 500 dollars deductible on my collision and zero deductible on my comprehensive. Insurance agents sometimes are not the smartest even when it comes to their job. Good luck.
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| Too bad. Really was going to buy an Xb but this problem (for nearly 3-4 yrs) as well as Toyota's stonewalling/denial/refusal to stand behind their product pretty much stops me from buying. Was going to get a RAV4 but there were questions re: oil sludge build up in vehicles with less than 6000 miles which Toyota said did not happen. Interestingly, Consumer Reports does not address this issue of WS cracking...nor does GEICO report any problems. In the first case, this may be due to CR being too busy denigrating US cars while giving blanket approval to "quality" companies such as Toyota & Honda (Element WS cracks settled without admission of design flaw). In GEICO's case, it may be that GEICO and other insurance companies have not had to pay for replacements because most people have a deductible that covers the cost so therefore "it's no skin off my nose" as far as GEICO, State Farm, etc. are concerned. If I do go ahead an buy an Xb then I'll have to go with "Zero" deductible on comprehensive...sure the premium will go up but not as high as the cost of repeatedly replacing WS. Perhaps we should all do this so the insurance companies can put a little heat on Toyota. Just a thought. | |
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Replying to: just4fun2 (Apr 07, 2008 6:15 pm) 
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