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Wagons Scion xB Scion xB Windshield cracks
225 messages, Last post on Oct 08, 2009 at 6:20 PM
You are in the Scion xB Forum. Your Host is kcram
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My Scion was parked for 4 days. Crack starting from top passenger side traveling down about 9 inches and extends horizontally toward the driver side and ends at the mid point of the speedometer. It became apparent to me when I went out to drive it and was not there when I parked it. Due to it being glass, the dealer told me a Toyota Warranty Claims person would need to see it (one day a week here). I was informed today that they would deny the claim. The claims person reason... A pit the size of this period (.) caused the crack. It's not right. The so-called cause of the crack is first, so insignificant that it shouldn't have caused a crack at all AND it's not on the crack! They looked for ANY excuse to deny the warranty claim and refuse to use common sense. I am now forced to sue them in small claims court where I fully believe I can compile a preponderance of evidence to force Toyota to indemnify me. I ENCOURAGE EVERYONE TO PUSH THE ISSUE. I have just filed a complaint with the NHTSA Office of Defects. I'll keep you all posted as to the progress of my pending and hopefully successful lawsuit against Toyota.
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Replying to: caferacerchris (Feb 21, 2008 10:12 pm) Any suggestions? |
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| mine developed a crack from the top about 6 in. during a road trip. Took it my local dealer, the service advisor send me away,I went to the service manager and told him that I was aware of this problem and I was not going to leave until I got some resllution. He then put in a call to the factory rep in the area who ok"d the repair. I hope it doesn't happen again. But next time I' ll have to get the strut bar. | |
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i just found a crack in my windshield this morning. it started from behind the rearview mirror, and by the afternoon is in a big L shape. after googling this issue, i have discovered this forum, as well as the myscionsucks.com page. i'm wondering what I should do at this point. Should I attempt to take it to the Toyota Dealership and see what happens, and demand a resolution? Perhaps they will replace it at no charge? I live in Arlington, VA, has anyone had experience with this specific dealership? Any thoughts? Thanks |
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Same as all of you. A 14" crack developed as I was driving down the freeway. This is my first, but my '06 only has 16K miles. It's at Toyota (Lancaster, CA) right now and they said they will fix it under warranty. Next I'm going to http://www-odi.nhtsa.dot.gov/index.cfm like wheelman said in post 125 to add to the complaints. If you are reading this, do the same. Toyota needs to make a fix for this. |
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OK, so I thought the cracked windshield in my 2006 (less than 14K miles) was a fluke. I got mad, found out it would cost me $400+ to fix it and decided to go on ahead and trade to the 2008 xB WHAT WAS I THINKING?? yesterday morning (2100 miles on my car) I get in my car to go to work...and there it is! top of the drivers side down to about midpoint angling toward the passenger seat. I just made an official complaint. Thanks Wheelman! But to tell you the truth, I am a still a little hot over this. Grrrrrrrrrr 
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I think it can be replaced by auto insurance claim & no deductible. I doubt this kind of claim will raise your premium next year. They even come to do replacement at my work place.
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Replying to: bigdadi118 (Apr 06, 2008 12:26 pm)
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| So, why do some Toyota dealerships cover the cracked windshield under warranty and some don't? Is there any documentation on this? Is there anyway of making them realize they NEED to replace my windshield on my 2008 (2100 miles) xB? | |
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Replying to: kjktoo (Apr 07, 2008 5:47 pm)
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