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Wagons Scion xB Scion xB Windshield cracks
225 messages, Last post on Oct 08, 2009 at 6:20 PM
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 I filed a complaint at the encouragement of wheelman and the web link he provided. There are five complaints on file for the same problem. A crack starts at the top of the windshield on the passaenger side with no apperent reason. I just walked out to the box this morning and looked over and noticed it. Was not there when I parked the car. So I got out to investigate what could have caused it. Nothing! So I like wheelman encourage you all who have had this problem to submit a complaint. It was quick and easy using the link wheelman provided. If nothing else I step up. Jfishin |
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This is the complaint I've posted with NHTSA: I bought a used '06 Scion xB in Aug. '07 & w/in a week my windshield(WS) was leaking big time. There were no cracks & the carfax report came back clean w/ no prior accidents. I called the dealer & since it was under warranty they had a local WS co. replace the WS. That weekend I washed the Scion & noticed water running down the inside of the WS again by the rear view mirror. Still no obvious reason of why it should be leaking. I was extremely concerned about electrical issues w/ the water & the fact that I live in Portland which meant lots of rain. I called the dealer again & this time I asked for another co. to replace the glass, thinking the other co. had just done a bad job. After the 2nd time of fixing it I thought everything was fine until I noticed loud popping & cracking noises while driving. A couple of the pops were so loud it scared me because it sounded like the whole WS cracked, but there were no visible cracks. Just in case I was hearing things, I had my husband ride along & he heard the same noises. A week or two later, I noticed that when the WS was fogging there were stream lines from water on the left inside and I knew those shouldn't be there because the last co. had put in a brand new WS. Later, I finally noticed water dripping in the same spot & I knew it was leaking again. Frustrated & not wanting to deal w/ it, I continued to drive the car with a leaky WS for about week, until I went through a car wash & noticed a strong stream of water running down the left inside of the WS inside the car. The following Monday (today) I called the dealership. I'm taking the car in tonight. I'm suggesting, some sort of extra strength seal & possibly a sway/strut bar to stabalize the vehicle more. If this doesn't work then I want to trade it in for a newer xB or possibly something else. My warranty is only for 100,000 miles & I'm half way there & I don't want to get to the point where I have to start paying to replace any of this when it is obviously a flaw with the car. Besides the windshield issue, I'm very pleased with my xB. Before it I owned a 2001 Ford Focus, it seems I went from one problem car to another, but hey at least my Scion starts everytime. I'm very anxious to see what happens tonight at the dealership. I'll keep you guys posted. |
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Well unfortunately they didn't listen to me and they are just replacing the windshield again. They had no answer for all the popping noises and said this time they will let the car sit extra long before it's driven after the glass is put in. One good thing though is Toyota is ordering the glass themselves, so we'll see. If this doesn't fix it I'll be posting again. I'm seriously considering buying a strut bar, it couldn't hurt.
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Replying to: scionpunkin (Jan 31, 2008 10:11 am) I found out about all of the windshield breakage. As of today I have had no problems. I continue to hope that the front end flexing is stopped by the strut bar and is in fact responsible for the windshield problems. 1. If you decide on a strut bar, be sure the bar is straight, either 10 ga. 1 1/4" square tubing or 3/4" diameter thick wall gas pipe or better. 2. The brackets that mount on top of the strut tower need to be 3/16' thick 1'' angle iron welded to the ends of the bar. 3. Everything needs to be a tight fit with absolutely no movement once it is mounted to the two strut studs on both sides. Most of the strut bars on the market are a joke. They range from a flat strap with bolted joints, to bars that take all kinds of angles to get to the other side. It has to be straight from one side to the other to prevent ANY movement. I'm very hard nosed about this, It is a very serious problem. It has caused a lot of people a lot of distress. The new '08 has the same problem. Toyota claimed that the 1st generation windshield breakage was due to the vertical position and the height. Then why is the 2nd generation xB suffering the same problem? It has to be front end sheet metal flexing. They made a couple of design changes, but the "Silly Putty" front end is the same. Good Luck, David
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Replying to: hondadave7 (Jan 31, 2008 12:48 pm) |
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So I got my XB in 2006 and I just replaced the windshield last December. The windshield had little bullet holes that were fine up until one pebble hit the top and caused a large vein to go vertically down the driver's side.  So I got it replaced through safelite thinking it would be the cheapest without thinking about my warranty. Does anyone know if my warranty is now void because I replaced it elsewhere?  I don't want to have to contact Toyota and have them void my warranty because I replaced the windshield, but my new windshield I got in December is now cracked and veining all over. I can't afford to pay 350 bucks every few months to replace the windshields. I'm ready to just trade in my car and get a prius or something. Anyway, my main question is does anyone know if my warranty is now void? 
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Replying to: ducricket (Feb 21, 2008 12:07 am) |
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My Scion was parked for 4 days. Crack starting from top passenger side traveling down about 9 inches and extends horizontally toward the driver side and ends at the mid point of the speedometer. It became apparent to me when I went out to drive it and was not there when I parked it. Due to it being glass, the dealer told me a Toyota Warranty Claims person would need to see it (one day a week here). I was informed today that they would deny the claim. The claims person reason... A pit the size of this period (.) caused the crack. It's not right. The so-called cause of the crack is first, so insignificant that it shouldn't have caused a crack at all AND it's not on the crack! They looked for ANY excuse to deny the warranty claim and refuse to use common sense. I am now forced to sue them in small claims court where I fully believe I can compile a preponderance of evidence to force Toyota to indemnify me. I ENCOURAGE EVERYONE TO PUSH THE ISSUE. I have just filed a complaint with the NHTSA Office of Defects. I'll keep you all posted as to the progress of my pending and hopefully successful lawsuit against Toyota.
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Replying to: caferacerchris (Feb 21, 2008 10:12 pm) Any suggestions? |
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