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Honda Fit A/C problems

105 messages, Last post on Oct 16, 2009 at 10:47 PM
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Replying to: kagedude (Oct 26, 2006 5:56 am) Hopefully this next time will be the last time. If you end up needing to re-install yourself though, and you have any questions, I will try to help and answer them.
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Replying to: hungarian83 (Oct 26, 2006 10:19 am) http://www.carspace.com/kagedude/Albums/3rd%20trip%20to%20Honda%20service/ The next time will definitely be the last time. Again, I think on my side, I'm being very fair and very patient. If they do not fix the center panel, the dim light and the rattle above/around the center vent (somehow I think these are all related), I am going up as high as I can possibly can with Honda. The car is a 2007 car and we are not even in that year yet and I'm already having this many problems from service work.
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Replying to: kagedude (Oct 27, 2006 4:32 pm) Just read your whole story and I'm feeling for you man. You must have my kinda luck. I picked up my brand new Fit last Tuesday after a 3 week wait. Was very excited to get it. The very next morning, I'm on my way to work in the first snow-storm of the season only to discover the heater doesn't work. Fans don't come on, A/C indicator doesn't light, nada. I had the iPod accessory installed so I started wondering if they just forgot to hook some wires back up or something (anybody know if they have to take the radio out to install the iPod accessory?). Anyway, to make a very long story short... 2 bad experiences with the service dept later and I finally decided to take it to an entirely different dealership. I don't think I'd trust the original service dept with my lawnmower let alone my brand new Fit. (Yup, got the same scratches you describe, and at first they told me they were going to rip the a/c switch that I needed out of a Fit on the showroom floor... which ALREADY HAD A 'SOLD' SIGN IN IT!) You know, when the service tech starts spinning the volume to test the fans not coming on, that should have been my initial signal that I had some cause for concern. (I said, "uhhh, that's the radio". He said, "Oh, I'm not very familiar with these new cars." D'oh!!!!) Anyway, just got it back from the other dealership who cleared the red SRS light (par for the course, my original dealership forgot to hook the airbag sensors back up after working on the a/c) and all seems to be well for now. The interesting thing about this whole experience has been how keen the sales staff were to make sure I gave them the highest marks on a survey that apparently Honda is going to be calling me about soon. They showed me the list of questions before I even picked up the car to make sure there wasn't anything on there that I couldn't give them highest marks for. I jokingly referred to the last question which goes something like "The car was delivered without any problems" and said "guess we'll see how that turns out." Apparently I jinxed myself. But interestingly, after the first problem they still kept asking me to look past the problem and give them highest marks even on "question #9". After the second problem, they didn't mention it again. But I got the impression that the survey results are extremely important to the dealership. My two sales guy were so awesome, I really hate to have them get dinged by my answer to question #9, especially since it was their service dept that really foiled the whole thing. I'd give Sales 5 out of 5, but really have to give their service department a big fat zero.
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Replying to: kagedude (Oct 27, 2006 4:32 pm) Why, why, why.... when I have a basic, no-frills '93 Civic in my driveway with basically the same push-button AC, which has NEVER had a problem?! I will need to take it to a different dealer than where I bought it, as I picked it up from a dealership about 2 hours away (actually found one on the lot!) Thanks to your story, I now know to ask whether they have a tech who knows something about Fits (but will they be honest in answering?) and stress that I will HAVE a FIT(!!) if my dash is messed up. I have printed out the manual with the expanded diagrams and will take it. I am really disturbed and worried now - my dash is PERFECT right now - no rattles, no gaps. I had thought Hondas, especially made in Japan, were a lot better than this. I hope someone from Honda looks at these forums once in a while. I will definitely be calling national Honda customer service to complain.
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Replying to: ardub (Oct 30, 2006 3:41 pm) I really like my sales guy. I also am casually in contact with the dealership president outside of the dealership. I hope that counts for something. As of yet I have my housemate who had a CRX who reports very good service dept with his previous issues/maintenance. So I am keeping my fingers crossed. My sales guy had a plaque on his wall about his "Fit certification". Hopefully by the time my fit gets in they can at least install the floor mats without tearing up the carpet. But all of this reading does alot for me. I am more then willing to pay msrp because I know they make little initial profit off of the car. They didnt try to jack me up, I didnt try to talk them down. I am happy with msrp. So what I will do upon delivery is make sure that they havent knocked, dinged, scratched, or screwed anything up. I know better what to keep my eyes out for. Thanks to all so far who have contributed to my education. Lets just hope that if they are sloppy about anything, that I can at minimum get them down on price of my car. If they are horrible errors, I might have to look elsewhere but I really want this car! Take care all. And good luck with ongoing problems.
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Replying to: tillinc (Oct 30, 2006 4:33 pm) Oh yeah, if you need the A/C on, you can set it to defogger setting. You will still have the vent on the driver and passenger side. That was my workaround while waiting for the part for 2 weeks. Good luck!
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Replying to: ardub (Oct 30, 2006 3:41 pm) Sad but with all the cars I've owned, my previous Acura TSX and Honda Fit seems to be the ones giving me so much problems and the most dealer trips and those surveys they send a day after their non-service are really aggravating.
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Replying to: fitluver (Oct 30, 2006 5:48 pm) Yeah, I bought the floor mats too -- but they didn't "install" them. They just gave me the hardware to do it myself (although for some reason still charged the $100 or so for the install.) I recall the MSRP for the mats being $109 or so on the Honda website, not including installation, which came to $209 as I recall from the dealership. Nice. >> Thanks to all so far who have contributed to my education. Yeah, ditto. This forum was a major factor in my research too. Overall, problems and all, I have to say I'm quite happy with the Fit itself.
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Replying to: ardub (Nov 01, 2006 2:10 pm)
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Replying to: bobw3 (Nov 01, 2006 2:24 pm) It's not too complicated, but definitely the most work I have ever done putting floor mats into a car. |
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