Has anyone had any major problems with a 2002 Windstar yet? I have one that was a replacement for my 2000 that went totally dead on me. It took 3 months of fighting with Ford to get it. I am having some problems with the driver's side sliding door squeaking and rattling and some other similar noises but so far, no major problems. It only has 3000 miles on it so maybe it is too new to fail.
#861 of 2608 Joiner,,,,,,,,,,,,,,,,,,,as was already said
Mar 24, 2002 (11:50 am)
You do have recourse, you have documented problems prior to warranty expiration! Contact your State Attorney Generals Office and file a complaint, then let the dealership know your not taking this lying down and that you have contacted AG's office. It will take a couple months to resolve but I think once Ford is contacted by the AG's office they will be motivated to replace your tranny at no cost to you. Stick to your guns, let us know how you make out.
I have a leased 2000 Windstar. At under 2,000 miles the fuel pump failed several times and had to be replaced. These failures took place in traffice with a van load of kids - I lost all power - steering, brakes, everything. Now, at 2,100 the compressor "broke apart". This happened while I was on an expressway with a van full of kids - the van filled with smoke. I also have broken seatbelts. The manager of my dealership was at first quite belligrent, but after checking with the service department told me he was going to try to get me a replacement.
My perception is that the car has other problems they are not telling me about or he would not be anxious to replace it. I want to know if anyone can give me advice as to how to make sure this happens. I don't want to put my kids in that car again.
#863 of 2608 Thinking used '98 Windstar, but loosing sleep
Mar 28, 2002 (5:45 am)
I was just about to buy a used '98 Windstar at 51K from a local Ford dealer when I decided to check the internet. I found through Edmund's Pricing I would be getting a great deal, TRADE-IN PRICE(w/ my '93 Escort at 140k). When looking at other vehicles no one comes close.
When I test drove the vehicle it made a loud sound in the steering wheel. I took it too my mechanic (also my brother-in-law). He found it was the front passanger tie rod. He also suggested to have the surpentine belt changed and the rear brakes adjusted. The dealership has done all of this, plus a front end alignment. I test drove it again yesterday, I thought the brakes where skipping, but then again, I have never drove a van (3.8L V-6 auto van vs 1.9L L4 manual hatchback). They said to have my mechanic check it over again if I wish. My brother-in-law has told me not to buy a Ford Windstar, b/c they have a lot of problems with them (something about aluminum against ? w/ the 3.8 engine). I take into consideration he in not a FORD person, but can't help but see when I check the internet (especially the '98s), I see nothing but tranny, power steering problems and electronical glitches. I can get the extended warranty, but for an additional $1500 and 36,000 miles on 51K is it worth it, especially if it has to be in the shop all the time?
I have had 2 Escorts both over 130K in 8-9 yrs. Not only do I run around alot, but I redo furniture and have loved my Escort 4 dr. hatchback for that reason. We also have 2 touring kayaks that we put on the luggage rack in the summer. My brother-in-law suggests a truck, but I test drove one yesterday Ford Sport Ranger V-6 manual and I hated it. I think he wants me to keep the gas mileage down plus be able to haul the stuff I do. Viewed the Ford Focus wagons and found brake problems every 20K.
I'm going crazy making the decision on the Windstar. I have checked Caravan's and Voyager's but they just don't seem to come down in price. Local dealers are way over Edmund's dealer price. PLEASE HELP!!!!! I need to make this decision soon (they have waited 2 weeks-which also scares me).
Ask the dealership to show you the maintenance history of the Windstar. If it has a good history and the dealer fixes all the current problems, tell the dealership that you have done some research and this model has some problems with the engine and drive train. Tell them you want a free extended warranty on the engine and drive train. If not, leave your phone number and walk away! SEL3
SEL3, I thought I mentioned everything. I did ask for a history record and they said they could only go back 90 days. As far as the extended warranty it would cost additional $1500 for 36K. The manager came out and told me that he had gotten it from an Acura dealer b/c it wasn't going to sell there. He said that it got lost in the shuffle when it was brought over and that's why it was put out on the lot with "a noise the the steering" which my mechanic found to be an unpassable tie rod. At first I felt good that the manager told a story about the vehicle, but now I'm thinking that he was only informed and rehearsed what to say.
Friends tell me to go with my instincts or gut feeling, but I'm more the technical type and the gut feelings come b/c I'm too analytical. Picky as they say, cautious I like to think. But I still need your opinion.
Ford keeps computer records on all vehicles ask to see the warranty repair records for this vehicle. If you do not get a free, not a $1500 extended warranty for the engine and drive train my gut says walk away! When I purchased my 2000 Windstar, I told the dealer I liked the van, but was not sure of the engine and drive train. The dealer gave me a 6yr, 100K extended warranty, the dealer cost for the package was only $350. Take your time and look around.