#851 of 2608 '95 Windstar "incentives" and its control module????
Mar 13, 2002 (10:49 am)
Like all too many others, I wish I had this site before I bought my 1995 Windstar. I've had almost all the problems written about, and basically got the same "treatment" from Ford. My biggest disappointment was the Ford factory rep telling me that I could either take my costs for replacing the defective head gaskets in cash, or apply that same dollar value to the purchase of a replacement Ford vehicle. I took the $800.00 in a flash, but later found that I should have been offered a $4,000.00 incentive to buy that new Ford replacement vehicle. Of course Ford Customer Service told me that I had no proof of anything and to go scratch. Late last year there was some sort of a California court case regarding the control module???,,, but all I can find out is that nothing is settled yet??? Does anyone out there know if I/we have any chance of recouping a little more of our losses,,, or,, be offered a "replacement" incentive?????
I didn't buy a windstar due to the comments on this site. Call the factory prior to any used car purchase and give them the VIN number and most manufacturers can give you a complete history of all of the repairs done under warranty to that vehicle, some will even provide a printed report. This is a great way to verify mileage and repair history. Many companies keep all of the service information available to the public including oil changes etc... It would be a big mistake not to make a simple call prior to the purchase, you might avoid a real lemon.
About 6 months ago, I took windstar to dealer because of a strange sound coming from engine. They said I need a new transmission-$2700.00. Since I was not experiencing any drivability problems I figured why not just wait until it dies. Well today I take it in for brakes and they tell me the transmission should be replaced and that they will put in a Ford rebuilt transmission for $500.00. Warranty period will be for 6 years/100,000 from when I bought van, which was May 1997. It has 70,000 miles so I get in effect, 15 months/30,000 miles. Now that seems pretty hard to turn down, but I'm wondering, if the replaced unit will have the same problems that the original had. Anybody have a similiar story?
#854 of 2608 How the heck do you call the factory?
Mar 16, 2002 (10:58 am)
Where do you get the phone number. I would love to have all this information.
You may be better off with the rebuilt. The part that usually goes (I don't remember what it's called) is replaced w/a better unit when they are rebuilt. Ford knows about this problem but it's $$$ running the show at assembly time, save a buck on the sale make a few more after the warranties run out and customer pays for new/rebuilt units.
My '99 Windstar needs a new transmission at 37,800 miles. Everytime I took it in, I complained about the trans. It was serviced in Oct.(31K) and December(33K), both times they told me trans was ok. Dealer says they will pay half of the $3000 job. I don't have an extended warranty - Ford Customer (no)Assistance rudely told me to take a hike. Do I have any recourse here? And, if not - where did you get that $500 transmission?
Make sure you have copies of your previous repair orders. If you complained of transmission problems during your warrantly period, and you have the repair orders/documentation to prove it, and they said you had no problem, then you can argue your condition existed before your warranty expired. Stick to your guns and fight it.
Has anyone had any major problems with a 2002 Windstar yet? I have one that was a replacement for my 2000 that went totally dead on me. It took 3 months of fighting with Ford to get it. I am having some problems with the driver's side sliding door squeaking and rattling and some other similar noises but so far, no major problems. It only has 3000 miles on it so maybe it is too new to fail.