Last post on Oct 27, 2006 at 7:51 PM
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Ford Windstar, Van
#445 of 2608 Possible Action Against Ford On Behalf of 1996 Windstar Owners
Mar 28, 2001 (10:44 am)
Clarence Ditlow, executive director of the Center for Auto Safety in Washington DC, emailed me that his organization is considering going after Ford on behalf of 1996 Windstar owners who have had head gasket problems if his organization receives enough complaints. His organizations actions, as well as a class action law suit, certainly contributed to Ford being pressured into their extended warranty settlement program (1999) on head gaskets with 1994, 1995 Ford owners. I am urging that all 1996 Windstar owners with head gasket, engine, transmission problems to register their complaints with the Center For Auto Safety. Their address; Clarence Ditlow, Center For Auto Safety, 1825 Connecticut Ave, NW Suite #330, Washington DC 20009-5708. Please copy me as well on your complaint: Mike.WeitzhandlerDionex.com
#446 of 2608 bblaha - Thanks!
Mar 28, 2001 (11:48 am)
I have had this vehicle since April 1998 and started running into issues in January 1999. I learned early on that the Ford CSRs won't deal with, ahem, "strong attitudes" (which goes against every Irish bone in my body)...
Nonetheless, I have been through two service managers and two Ford CSRs. The latest CSR seems genuinely interested in resolving the issue and is much more apologetic than the last. This still does not change the fact, however, that the servicing dealership she is a liason for has not been able to get the vehicle to run for more than 20000 miles without something major happening. The part that I don't get: as a customer, I don't care if the problem lies in the hardware (the parts supplied by FMC) or in the maintenance (the servicing dealer). I just want the issue resolved. This is how car companies lose customers - there are too many competitors with comparable products.
I JUST WISH THEY WOULD FIX MY CAR!
OK - off the soapbox.
One thing that you might be interested in... The Ford CSR explained to me that the engineering team 'incentive' program has JUST (for the 2001 model year) been modified to measure the quality of their designs. In other words, if an engineering defect occurs, no bonus. So far, from what I have read, it looks like the 1999 "issues" list is pretty short.
I wish you luck, and, once again, Thanks!
#447 of 2608 Letter From General Manager...
Mar 29, 2001 (7:27 am)
Hello all remember me... the mom who is really tired of all the problems with my 1995 w/s and made a homepage about the dealer that sold it to me. Well, here I am again, just one week into my second engine since December. And my poor parking spot looks awful. it has new puddles, old puddles, dried puddles, all kinds of puddles... This latest leak I cant figure out though, I think it may be transmission fluid. I was going to place a paper bag under it today to get a accurate spot but it is raining and cant do it. The investigator from my consumer division called me on Sat. to state that he got a letter from the General Manager. This is what it says..
"Through our efforts and partnership with Ford Motor Company, we were able to install a new (rmp) engine at no cost to Ms. Abrahams while providing her with comparable loaner transportation at no charge. At this point in time I believe she is happy with Ted Britt Ford."
First of all... I am not even close to happy, Second, They did'nt do this out of the goodness of they're heart like he is making it sound. They have to replace the engine, and they have to provide me with a loaner, Its there policy. Remember they took that loaner away from me at one point because I made them really mad with my homepage and contacting an Attorney. And i'm happy???? I don't think so. Now there is some other leak, and just yesterday I did my own little test for the van missing and it's not a pretty thing. Place a glass of water on the top of the dash, put the car in park, nuetral and drive and watch the water in the glass, if it jumps around like a dancing bean then you got problems. Mine was doing flips in the air...lol I have to make funny on this at times, otherwise i'll drive myself insane.
Oh and I wanted everyone to know that I ordered two bushels of lemons and when I picket the dealership in April, the lemons will be handed out to passer by's with the dealers name on them. Maybe this will show just how happy I really am.
Thanks for all the support!!!!
#448 of 2608 Rear AC prob & pulley sounds
Mar 30, 2001 (1:01 pm)
I also have some sort of pulley sounds. So far the Pwr Steering pump, serpetine belt and some pulley has been replaced by dealer. It still makes the sound, but it's intermitent. Some days it fine, some it's not. I wonder if it has anything to do with how the AC/Heat controls are set? I will investigate #407's suggestions.........pscsprodigy.net
#449 of 2608 Front Cover Gasket failure on a 99 WS
Mar 31, 2001 (7:22 am)
Hello all, I am the proud owner of a 99 WS. I recently got a taste of what it sounds like a lot of other WS owners have already had. I recently had a problem with the idle (thought it was bad gas) and an engine light on. I took it to my dealer. I was told that the problem was a valve that needed replacing and oh yea by the way the front cover gasket was leaking and needed fixing. $415 later ($236 for labor) I was told that the front cover had to be replaced because Ford had a bulitin that said if the cover gasket developed a leak, the cover had to be replaced. None of this is covered by Ford of course. I wrote Ford and so far have heard nothing (surprise?). I currently also have a 94 F-150 with the old in-line 6 that has 94000 on it. The only repairs on the truck were tires, belts, hoses, and brakes. I still have the orginal exhaust on it and I can go the 3000 miles between oil changes without loosing any oil. But guess what, they don't make these engines any more, hummmm kind of makes you wonder doesn't it? Well I think I'm stuck with the WS until the payments run out and then I'm trading fast before more problems come along. I hear the Toyota's and Honda's are excellent. I will let you know.
#450 of 2608 2001 Windstar, 3.8L Engine Question
Mar 31, 2001 (8:39 pm)
Everybody seems to be talking about the 1995 Windstar in here. All I need to know is, does anybody out there have a 2001 WS and experienced the same problems? Has Ford fixed this problem? Doesn't the Mustang have this same 3.8L engine? Is the Windstar worth the money?
#451 of 2608 TRANSMISSION Problems 1995 Winstar
Mar 31, 2001 (9:18 pm)
I had to replace the transmission at 49,000 miles which was covered by warranty and then again at 75,000 which was not covered under warranty. Two transmissions in this length of time does not seem reasonable to me.
#452 of 2608 2001 owner
Apr 01, 2001 (8:23 am)
No problems at all (5381 miles). Thanks for asking.
#453 of 2608 2001 WS self-sealing tires
Apr 01, 2001 (12:53 pm)
Hello! Does anyone reading here have these? Have they 'worked' when supposed to? How easily are they replaced?
So far we like this 2001 (SE Sport, had for a week now, ha!) We bought the 7 yr. extended warranty after all of the problems we had with our '95 (had the extended warranty then too) even tho I don't expect the same problems *knock on wood*!