Last post on Oct 27, 2006 at 8:51 PM
You are in the Ford Windstar
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Ford Windstar, Van
#396 of 2608 Consumer law violations and fraud
Mar 12, 2001 (7:07 am)
Hello all, i'm back!!!! My last post was pulled, and its been about two weeks since I last posted. I will be careful not to say anything too bad.:)I have calmed down some, so this should be pretty simple. for those of you that dont remember here is a little refresh... bought van in Dec of 2000 (1995 windstar), two weeks later was in for a new engine, 5 mins after picking it up drove it back for a coolant leak and loud sqeaking noise. Was told the push rods and rocker arms were sqeaking due to breaking in period and they didnt see a coolant leak. In shop again a week later as sqeaking noise would not go away and engine was surging while at a stop. Special lubricant was ordered (nobody makes this anymore, they found it in a garage of a former worker) (this was a TSB related issue, but like I said they dont make it anymore). two days later in the shop again for a coolant leak and engine still surging. This time they claim coolant was getting in the compartment and required another engine (two weeks after the replacement of the first one). Surging was due to air intake hose loose. I have not seen my van since.. Feb. 21st. and don't expect to until the person before me is serviced, who is also waiting on a engine. I have this in legal right now as they were aware of this problem in 1998, but placed the van on the lot for sale without checking it over first. I was told the coolant on the engine was from a overspill from refilling, when I bought it. Stupid me, I fell for it. But the evidence out-weighs my stupidty that they knew what they were doing. Stupid them. I am also with legal rights in my state (VA)planning a picket in front of this very well know dealer (a Ford dealer) for late April. Also with legal right's, placing signs all over my car's that this particular dealer sells lemons and provides very poor service. I get to drive around and basically state my complaint for the drivers to see. What a great way to allow other potential buyers to be cautious. If they wont refund my money, then I will try my hardest to make others aware. If you live in virginia (fairfax area) get in touch with me and we can all picket together. Lets protect our rights as consumers. We spend alot of money on vehicles, some of us... even struggle to pay for a car. We should at least for the amount of money, be sold a reliable van or car. I think if the tables were turned, they would not be at all happy either, and wouldnt settle for anything less than a refund for a non working, defective purchase.
Hope this doesnt get pulled.
#398 of 2608 '98 Winstar
Mar 12, 2001 (8:29 pm)
I had the transmission re programmed at about 50,000 miles. Now at little over 60,000 miles (warranty just ran out) Service engine Light ON and ABS light ON. I was told it was an oxygen sensor for the Engine light and changed them and nothing. As I was underneath the win star changed the sensors I noted my OIL PAN gasket was off and oil was leaking. How can this be?? It never leaked before and then all of a sudden it started. Well I loosed up the bolts on the OIL PAN and slide the gasket back and tightened them up and the leak is fixed.
Since I was last at the dealer I asked them to give me the part number and diagnostic report that I paid for and NO RESPONSE. I am going to be going to the DEALER and asking of the MANAGER on this one and let everyone know what happens.
#399 of 2608 Oil capacity
Mar 13, 2001 (7:21 am)
Note to post 371
They must have greatly increased the oil pan size and sump. My 97 only has a 4.5 quart oil fill with changing the filter. I assumed that this was due to the 3.8 being built in Canada, so the pan held an imperial gallon.
Only major complaint I have is that the brakes wear out entirely too quickly. We have replaced fronts three times and rear twice in 86,000 miles. Fronts are probably due again. I had to replace the speedometer head at Christmas. Around $500. I have never liked the way the thing shifts but am always told that it is normal. So far, knock on wood, no problems with the headgasket. I must have gotten lucky.
#400 of 2608 Front Coil Spring Breakage on '98 Windstar
Mar 13, 2001 (8:26 am)
Just had a front coil spring break... while van was sitting in a garage. NTSB sites have a few similar problems. Cost me $ 600 to have both coil springs and struts replaced not to mention a tow of 65 miles to my dealer by 'AAA. That 'AAA towing option is great.... no charge.
Ford called and said to save my receipts in case they have a recall on springs. NTSB has one open and one closed case file on spring breakage recalls. No action yet.
#402 of 2608 correction of address
Mar 13, 2001 (12:27 pm)
sorry guys, I don't know what I was thinking, please check posting #374 for Joseph Ament's e-mail address, I was told he was the one pursuing a class action lawsuit.
#403 of 2608 Windstar 2000 Drivetrain Noise
Mar 13, 2001 (6:11 pm)
I am also receiving similar noises from my 2000 Wind star (a somewhat loud humming noise), best described by someone else on this board as if I was driving on concrete. It started out only being noticeable when I let off the gas when approaching a stop light. Now I hear the noise both when I accelerate and decelerate. I took it to the dealer and they hear it, but have no idea what's causing the problem or how to fix it. The van runs smoothly, has great power, but this noise is killing me. In order to listen to the radio or talk to someone in the car, the volume must be high. I know that it's not the tires because I had no problems in the first 6 months. From what I'm seeing on this site, it could be the hub or bearing assembly. Any other ideas?
#404 of 2608 Drivetrain Noise
Mar 14, 2001 (10:33 am)
A new hub and wheel bearing seem to be the most logical way to solve this problem. Just like you, I am not having any trouble with the engine, transmission, or tires. The items listed above are all that is left to consider. I have not had time to take my van to the dealer, please let me know if replacing these parts fixes the problem.
#405 of 2608 Loaner for life program....
Mar 14, 2001 (9:09 pm)
Well, I set up my homepage...
and lo and behold, I got a call from the General Manager at Ted Britt Ford (Virginia) while I was on my way to work. It wasnt what I thought it would be though..... He stated that since I have decided to take legal action, he wants his loaner back immediately!!!!! he said he is not going to pay $30 a day to keep me in a car, when I made this choice. What about my $8800.00 and three car payments when I have only had the car one month since Dec. ?????? He claims that if I want to sue anyone, it should be the manufacturer because this is there problem. Yes, it is the manufacturer's problem, however they did not sell me the car. so end of conversation was that I was to bring the loaner back tomorrow, which now leaves me without any transportation with 4 children. He wouldnt tell me when the third engine would be put in, but since it was at the shop they would still fix it. (reminder.. they have had it since Feb. 21st). Also while at work tonight radio station 97.1 wash fm, advertised that Ted Britt Ford sells nearly 300 used cars a month, and when you buy a used car, they will allow you to have a loaner for life. This was not active when I bought in Dec. Does anyone know if what I am doing is worth all this???? If you need more information as to what has happend to me ith this van then go to the site above, and it goes into great detail. I just want to know if i'm wasting my time. I just need some really good cheering up right now. Thanks.