- #185 of 316
-
Re: My Burned out 1997 Pontiac Grand Prix GTP [ihl]
by msossama
-
Apr 06, 2008 (6:35 pm)
-
|
|
Replying to: ihl (Apr 06, 2008 4:58 pm)
They have had my car since 3/18 and all I am getting is the run around. Now they want a complete documented history including receipts of all the maintenance that has been completed on my car since I've owned it! They have it at a GM dealership and they still haven't sent out an investigator. Meanwhile, I have no car. If I take the insurance payout (which is approx. 2-3 thousand dollars under what it is worth with all the options my car had) I am unable to do anything regarding the recall. So I sit and wait and call everyother day and just deal with a very bitchy case worker who tells me that they are still not admitting to anything and they need to investigate and they don't know when that will be completed. I get NO answers. I've called the Federal Trade Commission and issued a complaint but I doubt that will do anything. GM doesn't care about the consumer or the suffering that this "problem" has caused for so many of us. I'm not sure if I should contact a lawyer or what. I can't go all summer with no car. Meanwhile I'm still making car payments on something that I don't have anymore. If anyone has any advise, I am totally interested! Help please.
|
- #186 of 316
-
Re: My Burned out 1997 Pontiac Grand Prix GTP [msossama]
by chats1
-
Apr 07, 2008 (4:52 am)
-
|
|
Replying to: msossama (Apr 06, 2008 6:35 pm)
I had a 1999 Supercharged Grand Prix GTP, which my nephew had bought from me since I was buying a new car -- actually I have had two Grand Prix's since the 1999, but the 1999 also went on fire about two years ago up to and including the windhshield. The fire dept. put the fire out, and then the car was towed to a place and the investigator from my nephew's insurance company came out, inspected it and my nephew received from the insurance company what he would have gotten for the car from the dealer around where he lives in NJ. He was very satisfied. I think you should forget about GM and the aggravation you are going through and just deal with your insurance company. Let your insurance company fight it out with GM, if need be. It is very difficult dealing with big companies and I don't think it is worth the aggravation and meanwhile you are without a car!!! My nephew had another car to drive and then bought a used jeep with the money he received from the insurance company and he uses the jeep for work. In his case, everything was done very quickly. I really don't think dealing with GM is going to be easy and will take a long time. I have had three GTP's and thank God it did not happen when I was driving any of them. I now have a GXP and I had a few minor issues with GM and got nowhere, but "free oil changes." And, believe me, all I did was get aggravated with the GM Customer Service people, and then they actually lied to me because they told me that they called my dealer, and when I talked with the dealership, they told me that the representative never called them!!! So, why bother with the headache. I would have my insurance company go and see the car, if they haven't already, and settle with them. chats1
|
- #187 of 316
-
Pontiac Grand Prix is a riding BOMB
by reginah
-
Apr 09, 2008 (12:08 pm)
-
|
|
I have a 2000 GP-GTP, thank god it has not caught fire. I have received the recall letter from GM, called the dealer and they don't know anything about the recall. Called another dealer and they said to wait for another letter from GM. The Grand Prix is a total waste of a car. I have just reached 90k, have had 4 batteries-cause unknown, 2 alternators, hub bearing assemblies, tie rods, back windows fall down-have it propped up with a grip vise, leather seats are tearing up-don't think they are leather, 3 sets of tires that wear so badly down to the wire-I drive under 10k per year, numerous brake pads. Now I prepare to get my emission and had to replace the temp sensor-engine light on, after replacing and driving a few days-light back on. Pontiac has built a total lemon, I will never purchase their car again. The sad part is that GM act like they don't know what is going on-because they know this would be a big loss for them to recall and pay for all the burnt up vehicles. They are trying to get out of this, but we as loyal GM customers need to fight them to the end. Everyone needs to contact the BBB and file a complaint with them, once so many of us complain, this will get the ball rolling. GM is taking their time to fix the problem-they probably don't know what to do to fix it. This car is a piece of mess. I am outraged over this. People lives could have been lost and they are acting so non-chalant about it. GM think they have problems-they are continually losing more and more customers with their arrogrance. Eventually there will be no more GM if they don't change with the quickness. The only reason I purchased another GM product is because I was a former employee and was offered a discount, otherwise I would have not purchased an American car they suck. Everyone contact the BBB in detroit and file a complaint.
|
- #188 of 316
-
Re: Pontiac Grand Prix is a riding BOMB [reginah]
by spanky628
-
Apr 09, 2008 (12:29 pm)
-
|
|
Replying to: reginah (Apr 09, 2008 12:08 pm)
quote: I have received the recall letter from GM, called the dealer and they don't know anything about the recall. Called another dealer and they said to wait for another letter from GM.
The dealer should be notified the day the recall is sent out to customers. I being a Dodge, Chrysler, Jeep parts manager, am notified the day the recall is released. They better check their mail. Also you don't wait on another letter, they only send one recall letter. They have the recall number and that's all they need. Sometimes it takes time to get new recall parts with so many people needing them. If they don't know how to get the recall parts and let you know when to bring it I would find another dealer. And what's going to hurt is all the people that are not the original owners or gm doesn't have their contact information. They are driving these time bombs and will never get a letter. Hope fully they will hear about on tv or something.
|
- #189 of 316
-
Re: my car [jodi84]
by gaffnej
-
Apr 10, 2008 (8:37 am)
-
|
|
Replying to: jodi84 (Apr 01, 2008 10:40 am)
Hi, Was your car total loss by insurance? The reason why I was asking is because my car caught on fire, and I have been contacted by GMC, and just trying to figure out the process, if their is one. Any and all information is greatly appreciated! I thank God for this very informative forum!!
|
- #190 of 316
-
Re: my car [gaffnej]
by msschm22
-
Apr 10, 2008 (9:15 am)
-
|
|
Replying to: gaffnej (Apr 10, 2008 8:37 am)
Yes a total loss. a $10K car was scrapped off to an auction and recieved 575.00 for it which barely covered the new tires I put on it a month earlier. I have called GM and they are wanting the Fire Department records insurance policy and the proof of being sold off as scrap/salvage. Once they have all that then the fun begins to try and see what they will do for us.
|
- #191 of 316
-
Re: my car [gaffnej]
by gtp03daw
-
Apr 10, 2008 (9:28 am)
-
|
|
Replying to: gaffnej (Apr 10, 2008 8:37 am)
Hello, Well my car was a total loss. My insurance company claimed arson and that I did it. GM denied my bumper to bumber 100,000 5yr warranty. The said that "fires weren't an issue on Grand Prix". Actually I haven't been able to find anyone at GM to talk to me yet. I think they're still reeling from 200,000+ cars in the recall. This has been going on for me since he car burned in Feb of 2003. I hope you fair better than me and some others...Lemme know !!
|
- #192 of 316
-
grand prix gt
by jsprouse
-
Apr 12, 2008 (5:52 pm)
-
|
|
has anyone had any fires with the grand prix gt? I have been smelling a hot smell comeing throught my vents, when I look under the hood i do not see or smell anything, this only seems to happen when the heater is on? does anyone know what this could be. there is only 70000 miles on my 2002 . i have parked it since finding this forum and reading about the fires. i have 2 small children and would never risk a fire with them in the car. gm should really take this into consideration when telling people to go ahead and drive their cars.
|
- #193 of 316
-
Re: grand prix gt [jsprouse]
by grngtp
-
Apr 12, 2008 (6:36 pm)
-
|
|
Replying to: jsprouse (Apr 12, 2008 5:52 pm)
I have been smelling a hot smell comeing throught my vents, when I look under the hood i do not see or smell anything, this only seems to happen when the heater is on?
Does the odor smell sweet? You may have a leaking heater core and you could be smelling anti-freeze. Has the car been using anti-freeze? A mechanic should be able to check for a leaking heater core.
Jeff
|
- #194 of 316
-
Re: grand prix gt [grngtp]
by jsprouse
-
Apr 13, 2008 (5:56 pm)
-
|
|
Replying to: grngtp (Apr 12, 2008 6:36 pm)
no the smell is a burning hot smell, kind of a mix between oil and something. If anyone knows of a cause yet of the fires, please let me know , i want to fix this problem (if the gt's have one) before any fire can start. full coverage insurance wouldnt even begin to pay what i have for this car. my 2002 is in great condition, just got it paid for and i don't want to be in debt for another one.
|
![[F]](http://a332.g.akamai.net/f/332/936/12h/www.edmunds.com/media/townhall/webxicons/site.gif){kind=small}
Forums
Sedans 
