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Mercedes-Benz GL Class Maintenance and Repair

44 messages,  Last post on Jan 23, 2013 at 7:28 PM

You are in the Mercedes-Benz GL Class Forum.

What is this discussion about? Mercedes-Benz GL-Class, SUV

Messages Page 5 of 5

#39 of 44 how to get MB to take back the CPO GL450? by nominivan4me

Sep 27, 2010 (11:35 pm)

We bought our 07 GL450 (CPO with extended warranty) in mid Feb. There were issues with the car from the start. I meant even during the first time we saw the car in the lot the tailgate won't open. The dealer claimed someone had drained the battery. . . . so we bought it. Then we noticed the DVD doesn't work during the delivery and some other small things. Brought the car back the vary same wknd and left it there to have everything fixed. That's just say that was the beginning of many other problems. 7 months into the ownership, I have been to the dealership for at least 10 visits with two overnight repairs and I am taking the car back for another issue with the tailgate tomorrow. The rep at the dealership recognizes my number when I call that's how frequent problems appear. . . . Don't really have the time to deal with this piece of junk with work and two babies under 3 y.o. Can anyone guide me what to do next?! Thank you!!

#40 of 44 Release on 2012 GL 350 Diesel by beware1

Oct 03, 2011 (7:46 am)

Anyone know the release date on this vehicle?

#41 of 44 Considering 2009 GL550 by atlplayax

May 10, 2012 (7:08 am)

Hello,
 
I am considering buying a 2009 GL550. This will be my first Benz, been more of a BMW person but want the 3rd row capability of the GL. I have been reading a lot about the reliability issues of the GL. Main reason to buy this truck is for long trips for the family so would like to have a car that will not leave us stranded.
 
Current owners, what has been your experiences so far with this vehicle ?, what would you suggest I look out for ?. Thanks in advance

#42 of 44 GL 500 by pierre77

Jan 10, 2013 (2:09 am)

I am looking to buy a Mercedes GL 500, model 2009. One of checks a friend of mine does before buying a second hand car is to start the engine and then open the hood and remove the oil cap, according to him if oil bubble out then it is not a good sign. When we did that with the GL I was interested in, oil bubbled out. Is oil bubbling out any indicator of engine problems?

#43 of 44 Re: GL 500 [pierre77] by mlevine

Jan 10, 2013 (6:34 am)

Replying to: pierre77 (Jan 10, 2013 2:09 am)
I am not sure of the oil bubble, but I would be careful with older models of the GL. Many problems noted on this forum especially with 2007 and earlier. I personally stay away from used/pre-owned vehicles. Despite the car fax information, one does not really know much about the vehicle including the dealer. The only pre-owned vehicle I would maybe consider would be a lease return or trade in that was bought and serviced at that MB dealership. There is still an issue that the vehicle may have had many problems requiring extensive srvice at the dealership. Look into a GL 2012 that may still be available.

#44 of 44 Unreliable Junk Mercedes GL450 Poor Quality Problem by mygl450isjunk

Jan 23, 2013 (7:28 pm)

GL450 is unreliable and has poor quality from my experience.
 
I own a Mercedes Benz 2012 GL450, I bought it new. it is at 27000 miles now.
 
My GL450 has so many problems. suspension noises for left and right sides, radios turns on by itself, excessive dust on front wheel, car suddenly level up when parked sometimes.. it has been in the shop back and forth at least 4 times, around 3 weeks time in the shop. Rental car guys know me personally because I have been there so many times. I finally got my car back today, suspension noises are gone finally (after at least 3 times trying), but new problem showed up, I can't start it with first try. For one time, I tried at least five times in my garage today. It is scary !!! especially for a one year old car and I am disappointed considering I bought it over $70k and it is a Mercedes !
 
I tried to work with Mercedes Benz customer service and dealership. Here are their responses.
 
Mercedes Benz customer service: Mercedes offers little help and very arrogant, manager told me "you car is still drivable", they don't care about customer satisfaction as they claimed.
 
Dealership: they try to sell me a new GL450 2013 at MSRP. Good job dealership, take advantage of your customer who needs help and still thinking make money from your customer with a lemon car.

Messages Page 5 of 5

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