Last post on Dec 07, 2013 at 12:48 PM
You are in the Jeep Compass
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Jeep Compass, SUV
#60 of 193 Re: Leaking Map Lights [lhoare]
Aug 11, 2008 (11:14 am)
So we went back to good old Tarbox Jeep in North Kingstown RI on Saturday of this past weekend due to LEAKING MAP LIGHTS...AGAIN!! This is the 4th time they have leaked, on top of all the other issues that we have had.
I called Chrysler, as they told me to if we had the issue again. After speaking with someone in India who wanted to tell me I had free road side assistance for 10 minutes, I asked to be escalated to Corporate. The customer service was less than helpful. They said they would put a note and escalate it but I had to bring it in for them to fix it. Now, I am not a mechanic or a design engineer, but I am thinking that if it could be fixed, it would be by now.
So, we drove 120 miles home from New Hamshire to bring the car in on Saturday morning. (I wish I got paid for all the time, gas and energy I had to put into this), I overhear the service manager when he comes in say that "this car is just ONE BIG PROBLEM"...no kidding!! So, they look at the Compass and they can't "recreate" the symptoms by throwing buckets of water on it, but they do see the water in the map lights. The Service Manager tells me that they are not going to attempt to fix it but that he has placed a call to his DM and will call me on Monday. Well, it's Monday and I still haven't heard from him. It's raining again in RI, so we haven't drove it for fear of the waterfall in the car. Oh yah, and I haven't heard from him yet!
If they do not offer to replace it...with a different model of course, then we are going to file a Lemon Law claim.
Just to recap these are the issues we have had:
Car purchase 2/2007
Sunroof Seal not properly "sealed" - June 2007
Leaking Map Lights - February 4, 2008
Leaking Map Lights - February 13, 2008
Windshield Wipers replaced - February 2008
Leaking Map Lights - March 2008
Cut Rear Washer fluid line (Service caused Issue) - March 08
Grease Stained Headliner (Service caused Issue) - March 08
Positive Battery Lead not connected to battery (Service caused Issue) - March 08
Windshield Wipers replaced - March 08
Leaking Map Lights - August 2008
You be the judge.
#61 of 193 Re: loss of power on steep dirt roads [ranch]
Aug 25, 2008 (12:35 pm)
I have a 07 and that same problem going up the Auto Road on Mt Washington. My dealer was clueless also.
#62 of 193 Re: loss of power on steep dirt roads [chrispyhiker]
Sep 03, 2008 (12:15 pm)
If your car is brand new, I would bring it in the required amount of times so that you can claim the Lemon Law. It is a problem that Chrysler/Jeep does not know how to fix.
#63 of 193 Re: Leaking Map Lights [jeep1717]
Sep 13, 2008 (1:19 pm)
It looks like I am following in your footsteps. At 16,000 miles I have noticed my first water leak. My jeep is scheduled for service on Tuesday, keep you posted.
#64 of 193 Radio powers off and then on without warning
Sep 14, 2008 (8:30 am)
I have a '07 Compass Limited with a 6 CD changer and Satellite radio. For some reason it powers off unexpectedly (lose all displays and sound) by itself for 3-5 seconds and then it plays again as expected. This happens despite if I am listening to the CD, radio or satellite. This can happen every 5 minutes or every couple of days. I plan to have the radio exchanged at my Jeep dealership however, I was wondering if anyone else experienced this problem..
#65 of 193 Re: Leaking Map Lights [scepter2112]
Sep 14, 2008 (4:38 pm)
That was the exact mileage that we brought ours in at. Good luck, let me know how it goes. We are still haveing leaks that Jeep can't fix. We just don't drive our brand new, paid in full, 2007 Jeep Compass, when it rains anymore.
Oct 27, 2008 (11:21 am)
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#67 of 193 Re: Leaking Map Lights [jeep1717]
Oct 27, 2008 (3:44 pm)
I am having the exact same issue with my 07 Compass. Just today I have taken the car in for the 5th attempt to fix my leaking sunroof.
In the previous four repair attempts I have had the entire sunroof assembly replaced, the gasket around the glass replaced twice, both the front and rear drains replaced, and had the headliner replaced. A star case has been opened on my vehicle and corporate has been out to look at the problem once. The service manager has indicated to me that basically every thing that could be done has been done.
I have opened a case with Chrysler customer relations and now get past the people in India pretty quick, but I am not getting very far with corporate. Corporate, while being very sympathetic, told me that I needed to take it back to the dealer AGAIN! This after I told them that I no longer believed that the problem could be fixed and I wanted the car replaced.
Anyway, I dropped the car off at the dealer today and sent a certified letter to Chrysler informing them that I want to lemon law the car. I'm not sure what will come of it, but I just can't have a car that can't go out in the rain. I have also talked briefly with a law firm, but figure I will try to go through the arbitration process once myself and see where I get.
I have to say that I take some comfort in the fact that I am not the only one having this problem, no offense. I had been told by my dealer in May of this year that they were unable to find any documentation internal to Chrysler regarding the problem. It seems that some Patriot owners are starting to experience the same problems. Hopefully there are enough people having this problem to cause Chrysler to really try to find the root cause.
#68 of 193 Re: Leaking Map Lights
Dec 15, 2008 (1:13 am)
Well-I guess I can now consider myself among those of you with this problem. I was feeling pretty good-but over the weekend at 14,998 miles, I began to have this problem. Odd thing, was it leaked (from snow, I believe) and then when I washed it to get the snow/salt off-it did not seem to leak, my guess is that this has to get to a certain level before it tries to "get out" the best way it can.
I am off to talk with the dealer today.
Has anyone encountered problems with the ABS or 4 wheel drive component? Whenever the ABS engage or if I try to use the 4WD (have only used it two times in almost 24 months due to this issue) it sounds as though the vehicle is coming apart and the brake pedal shakes violently under your feet. The 4WD issue has been in snow both times and in reality, it makes the vehicle difficult to control.
Thanks for any info.
#69 of 193 Re: Leaking Map Lights [gmcint]
Dec 17, 2008 (5:15 pm)
I bought a 2007 Compass Sport 4x4 on April 4,2007 the price was $23,730. We tarded it in on Aug. 31,2007 with a little over 10,000 miles on it. By far this was a HUGE waste of money! The 2.4 L engine was completely gutless, and the CVT was the worst transmission I have ever had in my 45 yeras of driving. The dash was so uneven and big gaps and such cheap plastic junk everywhere! There was no place soft to put your arm. The gas mpg was average was 22 mpg which was horrid. The Compass required a heavy foot to get the darn thing to move, and had no ability to accomodate any item larger than 26" high. The Compass for me was a vehicle that did not meet my expectations, except the Siruis Radio, that has been real nice. I insisted the Pacifica I bought to dump the Compass have that radio. By the the Pacifica AWD Touring gets 24 to 26 mpg consistantly, and a high of 28mpg!
The 2009 Compass has a new dash that is pretty nice, the sound deading is much better, and thy say the engine has had some minor changes. Oh, the sunroof did not leak, as of when we traded it in.