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Jeep Compass: Problems & Solutions

85 messages,  Last post on Nov 06, 2009 at 2:10 PM

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#51 of 85 Re: Leaking Map Lights [johnnyac] by jeep1717 May 05, 2008 (1:52 pm)
Replying to: johnnyac (May 02, 2008 8:45 am) Our leaking has stopped although the final time they fixed it at Tarbox Jeep, they cut the rear windsheild fluid line, so it shot into the car. But the leaking map lights are fixed for the time being. We called Chrysler and filed a claim, they do an investigation. We were told that if there is another incident within this issue then they will step in. That would make the 3rd time with the same issue. I would recommend calling them. We have had it with this car. Still waiting for the service manager to call us back with an upgrade to a warranty. Replies to this message: johnnyac (May 16, 2008 9:53 am)
#52 of 85 Re: Problem with Compass [farout] by cinglemom May 13, 2008 (4:18 pm)
Replying to: farout (Jan 25, 2008 12:16 pm) Can you give me a website where "Chrysler just announced that the Compass, Patriot and the Caliber are being refreshed ASAP because of "cheap interior materials" and they are lowering the price of all three!" I would really like to bring this to their attention when they read my letter complaining to them Replies to this message: observer22 (Jun 17, 2008 2:06 am)
#53 of 85 Re: Leaking Map Lights [jeep1717] by johnnyac May 16, 2008 (9:53 am)
Replying to: jeep1717 (May 05, 2008 1:52 pm) Hi Folks, Well, after having the water expert look at the leak again, they determined that the gasket on the sunroof needed to be replaced. So, after my fourth trip there, it has been replaced. The proof will be when I head home today and see how much rain has gotten in today (lots of rain in New Jersey today) If I see any hint of water, that is it, they need to take action. They also finally replaced the rubber bumpers that hold the rear hatch. Seems to be better as I don't hear any banging as of yet when going over bumps. I am curious to see what refreshing they will do... --ja
#54 of 85 Jeep Compass Antenna mounting problems by aloeser Jun 02, 2008 (3:51 am)
Hello,        Just wondering if anyone else is having a problem with there factory antenna mast mounting point being weak and cracking the body piant? Mine started having problems some time ago. The mast mounting point sheet metal needs to be renforced ? If so is Chrysler offering a fix?                                                      Thanks, Alex
#55 of 85 Jeep Compass gas filler neck: by aloeser Jun 02, 2008 (3:54 am)
Hello again,       Just wonding if anyone else has had a problem with the gas filler neck mounting just behind the filler door? Mine has fallen away from the body panel twice and is on it's way back to the dealer today. Are they not fixing this properly? Or is it a bad design?                                               Thanks, Alex
#56 of 85 Employee Discount by stater09 Jun 13, 2008 (9:31 am)
I read somewhere that Chrysler has discontinued their "friends and extended family" discount; however, that employees can still help to get the cost down to invoice cost. Can someone explain this to me, or better yet, be the one to help out a college student in getting a new car!   Thanks
#57 of 85 Re: Problem with Compass [cinglemom] by observer22 Jun 17, 2008 (2:06 am)
Replying to: cinglemom (May 13, 2008 4:18 pm) Please check the Jeep Patriot section there is a recent post listing the specific interior improvements for 2009 Compass/Patriot.   The new Chrysler team is supposed to be either improving the Sebring/Avenger or speeding up its replacement.
#58 of 85 Problem With CD Player by phillykeyhawk Aug 01, 2008 (5:42 pm)
Looks like I got a CD stuck in dash player. When I press eject just says wait..twice then it says Err.. Anybody out there with some help???Factory radio REF Replies to this message: jeep1717 (Aug 01, 2008 6:32 pm)
#59 of 85 Re: Problem With CD Player [phillykeyhawk] by jeep1717 Aug 01, 2008 (6:32 pm)
Replying to: phillykeyhawk (Aug 01, 2008 5:42 pm) We actually had two CDs stuck in the player of our Jeep Compass 2007. We used two butter knives to get it out. We put one under the cd and one on top of the cd and then pulled, it took two of us, but it worked. Just make sure you grab it or it goes right back in. Hope that helps. Everything works great now.
#60 of 85 Re: Leaking Map Lights [lhoare] by jeep1717 Aug 11, 2008 (11:14 am)
Replying to: lhoare (Feb 01, 2008 1:04 pm) So we went back to good old Tarbox Jeep in North Kingstown RI on Saturday of this past weekend due to LEAKING MAP LIGHTS...AGAIN!! This is the 4th time they have leaked, on top of all the other issues that we have had.   I called Chrysler, as they told me to if we had the issue again. After speaking with someone in India who wanted to tell me I had free road side assistance for 10 minutes, I asked to be escalated to Corporate. The customer service was less than helpful. They said they would put a note and escalate it but I had to bring it in for them to fix it. Now, I am not a mechanic or a design engineer, but I am thinking that if it could be fixed, it would be by now.   So, we drove 120 miles home from New Hamshire to bring the car in on Saturday morning. (I wish I got paid for all the time, gas and energy I had to put into this), I overhear the service manager when he comes in say that "this car is just ONE BIG PROBLEM"...no kidding!! So, they look at the Compass and they can't "recreate" the symptoms by throwing buckets of water on it, but they do see the water in the map lights. The Service Manager tells me that they are not going to attempt to fix it but that he has placed a call to his DM and will call me on Monday. Well, it's Monday and I still haven't heard from him. It's raining again in RI, so we haven't drove it for fear of the waterfall in the car. Oh yah, and I haven't heard from him yet!   If they do not offer to replace it...with a different model of course, then we are going to file a Lemon Law claim.   Just to recap these are the issues we have had: Car purchase 2/2007 Sunroof Seal not properly "sealed" - June 2007 Leaking Map Lights - February 4, 2008 Leaking Map Lights - February 13, 2008 Windshield Wipers replaced - February 2008 Leaking Map Lights - March 2008 Cut Rear Washer fluid line (Service caused Issue) - March 08 Grease Stained Headliner (Service caused Issue) - March 08 Positive Battery Lead not connected to battery (Service caused Issue) - March 08 Windshield Wipers replaced - March 08 Leaking Map Lights - August 2008   You be the judge. Replies to this message: cclewell (Oct 27, 2008 3:44 pm) gmcint (Dec 15, 2008 1:13 am) farout (Dec 17, 2008 5:15 pm) compassowner27 (Apr 24, 2009 7:31 am) tar_pit_relic (Nov 06, 2009 2:10 pm) fl0werpower (Dec 24, 2008 4:53 am)

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