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Jeep Compass: Problems & Solutions

87 messages,  Last post on Nov 14, 2009 at 6:00 PM

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What is this discussion about? Jeep Compass, SUV


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#44 of 87
Re: Leaking Map Lights [lhoare] by johnnyac
Feb 05, 2008 (5:08 am)
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Replying to: lhoare (Feb 01, 2008 1:04 pm)

Well, so far so good. I took it to the dealer several weeks ago (Jan10th). I was leaving the parking lot and as I drove past the service entrance, more water came out!!!! I called the Service Manager out and showed it to him. He contacted the 'water expert' and they said that it was most likely 'left over' from their before and after testing...?? We've had several rains since then and except for that last incident, I've had none since. Doesn't mean it won't happen again... Let me know what Chrysler replies.....
 
On another note, does anyone also have an issue with the back hatch sounding as if it is open when driving over bumps/potholes? I can swear that it sounds as though the hatch is not closed right, even thought it is.... Another 'design flaw'?? thx, --ja
#45 of 87
Re: Leaking Map Lights [johnnyac] by farout
Feb 06, 2008 (9:00 pm)
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Replying to: johnnyac (Feb 05, 2008 5:08 am)

The latch is not adjusted correctly. Take it to the dealers body shop and tell them what is going on. If they agree is needs adjusting have them call the service manager. That should solve your problem. How about wind noise, do you have any? If so this is the time to bring this up as well.
 
farout
#46 of 87
Re: Leaking Map Lights [farout] by johnnyac
Feb 07, 2008 (4:54 am)
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Replying to: farout (Feb 06, 2008 9:00 pm)

Hmm... Seems to be fine when I try and pull the hatch up from the outside. It's not loose-feeling at all and it's as though nothing is wrong. I will definitely have them check that at my next scheduled service, though. Thanks for the tip.....
 
As for wind noise, I really haven't noticed any. This is such an improved area, since I traded in my '98 Cherokee SE in on the Compass. Can't complain about that. I guess suspect gas mileage, leaking lights and bad hatch latch is enough to complain about. thx, --ja
#47 of 87
Re: Leaking Map Lights [johnnyac] by jeep1717
Feb 13, 2008 (11:41 am)
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Replying to: johnnyac (Feb 07, 2008 4:54 am)

We have a 2007 Jeep Compass with a sun roof. We initially had problems with the sunroof seal, but now it's the roof. A few weeks ago we were driving in the rain and water started pouring out of the pilot lights. We called our dealer and brought the car in. They kept it for a few days.
 
They initially thought it was the tubing because there is a recall on it or something like that but it wasn't. They had to reseal the entire roof of the car.
 
Well...wouldn't you know that today it starts to rain and water is pouring in the car again. Not happy about this at all.
 
The car was purchased 2/17/07 and has 17,000 miles on it now. We aren't sure what out options are but we are getting pretty sick of bringing it into the dealer which is 45 mintues away.
 
Think we have an options?
#48 of 87
Re: Leaking Map Lights [jeep1717] by cmhj2000
Feb 13, 2008 (5:25 pm)
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Replying to: jeep1717 (Feb 13, 2008 11:41 am)

Depending on where you live, your states lemon law might come into effect at some point.
#49 of 87
Re: Leaking Map Lights [cmhj2000] by johnnyac
May 02, 2008 (8:45 am)
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Replying to: cmhj2000 (Feb 13, 2008 5:25 pm)

Well, the leak is back. Just a few months from the last service on it, where I was promised it was fixed, I had water pouring from the map lights today. I spoke directly to the Service Manager as well as the Dealership Manager, who had never heard about my issue before. They will be discussing this with the 'water specialist'. In any event, being that there are no guarantees that this is going to be corrected I am going to push to get out of owning this vehicle.
 
In addition, for the other issue I reported with the back hatch. According to the service writer, the latch was okay but they found a service update on the rubber bumpers which press against the hatch. They needed to be upgraded and ordered them for me. Have not gotten a call as of yet, since mid-March, that they are in....
#50 of 87
Re: Leaking Map Lights [johnnyac] by farout
May 02, 2008 (12:14 pm)
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Replying to: johnnyac (May 02, 2008 8:45 am)

We had a 2007 Compass 4x4 and we had it from April 3,2003and traded it in on August 31, 2007. We got a 2007 Pacifica AWD Touring. Believe it or not we get better MPG with it than the gutless Compass. We got to the point that it was just transportation form point A to B. We were very shocked at the poor mpg 22 and once in a while 23, and that sucked. I hated the cheap hard plastic that had sharp edges, and it fit together like a it was an after thought. We paid $24,500 for that Compass, and yes we had 10,000 miles on it and we have a dead horse we are paying for, but the Pacifica is a dream, and the comfort and the hreat mpg is worth it!
   Tell the Service manager and the Dea;ership manager you want the Zone Rep ca;lled and you want a buy back, and maybe you can more into sonething that is a better fit for you.
 
farout
#51 of 87
Re: Leaking Map Lights [johnnyac] by jeep1717
May 05, 2008 (1:52 pm)
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Replying to: johnnyac (May 02, 2008 8:45 am)

Our leaking has stopped although the final time they fixed it at Tarbox Jeep, they cut the rear windsheild fluid line, so it shot into the car. But the leaking map lights are fixed for the time being. We called Chrysler and filed a claim, they do an investigation. We were told that if there is another incident within this issue then they will step in. That would make the 3rd time with the same issue. I would recommend calling them. We have had it with this car. Still waiting for the service manager to call us back with an upgrade to a warranty.
#52 of 87
Re: Problem with Compass [farout] by cinglemom
May 13, 2008 (4:18 pm)
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Replying to: farout (Jan 25, 2008 12:16 pm)

Can you give me a website where "Chrysler just announced that the Compass, Patriot and the Caliber are being refreshed ASAP because of "cheap interior materials" and they are lowering the price of all three!" I would really like to bring this to their attention when they read my letter complaining to them
#53 of 87
Re: Leaking Map Lights [jeep1717] by johnnyac
May 16, 2008 (9:53 am)
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Replying to: jeep1717 (May 05, 2008 1:52 pm)

Hi Folks,
Well, after having the water expert look at the leak again, they determined that the gasket on the sunroof needed to be replaced. So, after my fourth trip there, it has been replaced. The proof will be when I head home today and see how much rain has gotten in today (lots of rain in New Jersey today) If I see any hint of water, that is it, they need to take action. They also finally replaced the rubber bumpers that hold the rear hatch. Seems to be better as I don't hear any banging as of yet when going over bumps. I am curious to see what refreshing they will do... --ja

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