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SUVs Isuzu Axiom Isuzu Axiom Maintenance and Repair
203 messages, Last post on Nov 21, 2009 at 6:50 PM
You are in the Isuzu Axiom Forum. Your Hosts are steve_ & tidester
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ATTENTION ALL ISUZU AXIOM, ISUZU RODEO AND HONDA PASSPORT OWNERS, THERE IS NOW AN FEDERAL INVESTIGATION OPEN INTO OUR PROBLEM. If you have not received this e-mail from Mr. Rinehardt, then copy this letter, answer the questions and send photos and mail it to him. I am doing certified mail to ensure receipt of this. If you go further into the carcomplaints site, you will see the letter actually mailed to Isuzu and Honda. They are investigating with a possible recall for this vehicles. YES, WE HAVE BEEN HEARD!! Please do this asap, as the more info Mr. Rinehardt gets, the better our case is for a recall for these Rodeos, Axioms and Passports. Dear Mr. L......, My name is Derek Rinehardt. I am a federal investigator with the Department of Transportation in Washington, D.C. We are conducting a formal investigation of 1998 through 2002 model year Isuzu Rodeo / Honda Passport vehicles for a potential safety related defect involving the rear suspension lower link components separating from the frame due to corrosion. Thank you for filing a complaint with us in April. It is helpful to our investigation. As we gather more details it is sometimes necessary to contact the complainants for additional information. Your complaint suggests that your vehicle may have experienced the condition we are investigating. If you wouldn't mind, please answer the questions below (even if you no longer the vehicle) to supplement the information you have already provided us. The questions may seem trivial and some may be redundant to your complaint but are very important to us. 1. If you did not provide the VIN of your vehicle with your complaint please do so. 2. Are you the original owner? a) When was the vehicle purchased? b) Has the vehicle been primarily driven in you current state of residence? 3. What was the date of the incident? 4. Were you the driver of the vehicle when the incident occurred? a) Were there other passengers in the vehicle at the time of the incident? 5. Please describe in detail the specific occurrence when you became aware that the lower link failed in your vehicle. 6. Please also answer the following to supplement the prior information you have provided. a) Approximately what time did the incident occur? b) What were the weather conditions at the time of the incident? c) Warning Signs: i) Were there any warning signs alerting you to an impending issue with your vehicle? ii) If there were warning signs please describe the warning signs. (i.e. noise, etc.) iii) How long prior to the failure did you notice the warning signs? d) Which component failed (right or left)? e) How many miles were on your vehicle at the time of the failure? f) How fast were you traveling when the failure occurred? g) What type of road were you traveling on (i.e. two lane road, highway, residential street, etc)? i) If you recall the exact location please provide that information (for example the intersection of ABC Street and XYZ lane) h) What were the traffic conditions? (light, moderate, heavy) i) Were you able to maneuver the vehicle to the side of the road? i) Was your vehicle stranded in a lane of traffic? j) If the vehicle was left inoperable did the vehicle require towing? i) How long did it take for a tow truck to arrive? Where was the vehicle towed? k) At the time of the incident were you using your vehicle to tow a boat, trailer, etc.? 7. Has the issue been corrected on your vehicle? If so how was it corrected? 8. Did you report the issue to Isuzu / Honda? If so what did Isuzu / Honda say in their response to you? Also, please feel free to add any additional relevant information (including pictures). Thank you again for filing your complaint and contributing to our investigation. Best Regards, Derek L. Rinehardt Safety Defects Engineer / Federal Investigator U.S Department of Transportation National Highway Traffic Safety Administration Office of Defects Investigation, Vehicle Controls Division 1200 New Jersey Ave, SE W48-219, NVS-213 Washington, DC 20590 Office: (202) 366-3642, (877) 536-8368 x63642 Fax: (202) 366-1767 |
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You folks are absolutely the best - we're on it!!! Thank you!!! Coop
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Howard - (Sorry, hope I'm not being too forward by addressing you as such)- Where on the NHTSA site can we find any of these complaints that have been filed? If the Fed's site is anything like the NYS Ed. site (I teach), it'd take four days to probe and find related information. Meanwhile, I've advised my girlfriend to start composing correspondence to Mr. Rinehardt (forthwith)... (smile) Thank you - Coop
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Replying to: coop15 (Jul 28, 2009 2:41 pm) http://www-odi.nhtsa.dot.gov/ivoq/ Also on this same page, on the left is DEFECTS INVESTIGATION LINK. http://www-odi.nhtsa.dot.gov/defects/defectsearch.cfm This is where you can type in the NHTSA Action #: PE09030 |
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Replying to: coop15 (Jul 28, 2009 4:12 am) drinehardt  dot.gov
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Replying to: howardru (Jul 28, 2009 3:18 pm) But email has its own pitfalls - such as the ubiquitous spam trap.  tidester, host SUVs and Smart Shopper
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Replying to: tidester (Jul 28, 2009 3:36 pm) But also FAXED and also used good ;'ol USPS as a backup.
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Replying to: howardru (Jul 28, 2009 4:25 pm) Now that is prudent! tidester, host SUVs and Smart Shopper |
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Maybe the rest of you will think I am crazy, but I just purchased a 2004 Axiom with 73K miles. I have a 1999 Vehicross and a 1999 Amigo. I live in the high mountains of Colorado at 10,300 feet. The winters are brutal. My two Isuzu's have been completely reliable and real tanks in the deep snow and sometimes mud. We needed a 4door family 4X4 with reasonable gas mileage and clearance. My experience with the other two Isuzus and the realtively low price brought me back to Isuzu again, even though they are out of the market. As others have stated, using quality gasoline and an occasional bottle of acetone will keep the EGR valve and tube pretty clean. Otherwise, the carbon build up will suffocate the system and cause high idle problems. I use Shell gasoline almost exclusively even at the higher price. The Vehicross has 138K miles and the Amigo 82k. No problems except the EGR and Oxygen sensors in the Amigo. I do regular maintenance though. I appreciate this message board. With Isuzu gone, we have to depend on each other!
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Replying to: woodyco (Aug 04, 2009 1:21 pm) |
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