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Isuzu Axiom Maintenance and Repair

207 messages,  Last post on Nov 30, 2009 at 5:58 PM

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What is this discussion about? Isuzu Axiom, SUV


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#161 of 207
Re: Rusted Frame / Traction bar rusted off [walk_the_walk2] by coop15
Jul 11, 2009 (6:14 am)
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Replying to: walk_the_walk2 (Jul 07, 2009 7:55 am)

After some limited research, it turns out my friend may have no other option (still owing three years' payments and no financial support) but to have the frame replaced. She'll be fortunate to be able to afford that -
 
My question: will the vehicle be safe to drive?
 
Thank you -
 
Coop
#162 of 207
Re: Rusted Frame / Traction bar rusted off [coop15] by bertbcfm
Jul 11, 2009 (1:58 pm)
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Replying to: coop15 (Jul 11, 2009 6:14 am)

I'd contact the state Insurance commissioner, and consumer rights office at the Attorney Generals office with all of the information she has. It sounds like the Insurance company is just jacking her in hopes she will believe they really can't do anything. The car is totaled and not drivable. Would they rather pay for damages and personal injuries when the frame separates at 65 MPH? Assholes.
 
Most Consumer Rights people attached to state AG offices are a great and aggressive resource.
 
Let us know how it all turns out.
 
Bert
#163 of 207
Re: Rusted Frame / Traction bar rusted off [bertbcfm] by coop15
Jul 11, 2009 (4:20 pm)
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Replying to: bertbcfm (Jul 11, 2009 1:58 pm)

Bert -
 
I can't thank you enough - you're giving me the resources to help her. I didn't even know we had a State Insurance Commissioner...
 
Funny, last Wednesday my husband paid a visit to the welding shop and apparently put this guy on notice, this morning he refused to touch the vehicle (finally got it up on a lift to look, with my girlfriend in attendance). Literally falling apart in rusty chunks -
 
He said he wouldn't touch it if he couldn't guarantee her safety - (???). What I suspected all along, why did it take a visit from a man to 'compel' this guy's moral reasoning...
 
I will let you know - thanks again. I'm so grateful I found this site....
 
Sherry
#164 of 207
Re: Axiom Problems - My Two Cents continued [steve_] by alexbecker
Jul 15, 2009 (6:44 pm)
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Replying to: steve_ (Jul 10, 2009 12:11 pm)

Thanks for the feed back. I had an 1995.5 Isuzu Rodeo for 12 years, LOVED IT, it was just time to get something new, I sold my Rodeo, and search for an Axiom. About 6 months later we found 1 in Rock Valley Iowa at a Ford dealership. I now live in Omaha, Ne and was willing to drive 4 hours to look at it. It was love at first site. I bought it, drove it back home, 2 wks later power steering pully fell off. Had that fixed at Firestone and had them do a complete check up. they said no problems what so ever. 2 more wks then reduced engine problems. I couldn't drive it 20mph 4 hrs away, so I brought it back to Firestone. The fixed everything aroung the wire harness, so I have warranties on all that, this last time we brought it to Jiffy complete auto care, then Tire Kingdom auto care, They both said it was the wire harness and then we took it back to Firestone and then they saidf the same thing. So thats where I'm at. I will copy the info you guys were so kind to leave and give them that so they can check it out. I will post up the info they give me when I get it all fixed. I REALLY like the truck and I put so much $ into that I would take a loss if I traded it in. Oh yeah, closes Isuzu dealership I could find was in Kansas City then Ohio. So I have no luck driving it there to get looked at, and was told that it could take up to 3 months for Firestone to find wire harness since there are no dealerships aroung and Kansas City and Ohio don't have the part. I'm just baffled and I just want it fixed. THANKS
#165 of 207
Re: Rusted Frame / Traction bar rusted off [coop15] by howardru
Jul 20, 2009 (7:46 pm)
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Replying to: coop15 (Jul 11, 2009 4:20 pm)

FOR THOSE WHO JUST FOUND OUT THEIR TRACTION BAR RUSTED OFF AND THEIR AXIOM/RODEO IS NOT DRIVEABLE.
 
This is how I was able to have my insurance company "total" my wife's Isuzu Axiom. I got $7500 for the car, and was expecting $0.
 
1. Call your insurance company and tell them you hit a really bad pothole. Make sure there are potholes or construction near or where you were driving. Or tell them you were driving in a place where you know there is road construction (pretty much most state highways these days). Tell them you almost had an accident and it helps if you had small children or senior citizens with you (empathy play). Both were the case with my wife. You can also visit your local state highway comission and view all the ongoing road construction projects and refer to them by project # (I'll get to this later). Example is like the Mass one:
http://www.mhd.state.ma.us/default.asp?pgid=dist/distRoot&sid=wrapper&iid=dist/d- ist.asp
Print out a copy of the state highway project report and location and make sure you give it to the adjuster to show him/her that you didn't do this on your own.
 
If you can convince them that road construction by the state caused the unusual damage, then they would not have a chance in hell suing the state for the claim you want them to pay you.
 
2. DO NOT tell the insurance adjuster about the NHTSA Report # PE09030 opened on June 16th 2009. http://www-odi.nhtsa.dot.gov/
Telling the insurance adjuster about this pending case will only allow them to assume it's a defect in the car mfg and let you deal with the problem once the government sues Isuzu.....10 years from now. Do not mention this to the adjuster.
(The Isuzu Rodeo uses the exact same frame as the Aixom). DO submit your own claim on this site.
 
3. DO Call Isuzu and file a formal complaint. They will do nothing and will tell you that they are prepared to do nonthing since they don't want your business any more. Record the Case #.
 
4. DO take pictures of potholes that you say are the some of the ones that you hit. Make sure the hole is on the correct side of the road and match the axel side that is rusted off. Otherwise it will look like you were driving on the wrong side of the road.
 
5. DO look into the Cash for Clunkers program if it's still in effect by the time you read this posting. I was ready to drive an 8 inch bolt between the frame and the rear trailing arm just good enough for me to drive the car 3 miles to my new car dealer to get $3500. I would have towed it to the parking lot next store to the dealership for $50 and hobble it across the parking lot to get my free money.
 
I had the towing company bring her Axiom to the Isuzu service dealer and they told me the only repair was a new frame for about $6000. Then I had the car brought back to my house and left it there until the adjuster came and eventually towed away.
 
6. DO expect a letter from your insurance company after they pay the claim (at least in MA) that in such a situation where there is no other driver in an accident, they are allowed by MA law to assume that you are more than 50% at fault and as a result they are eliminating your safe driver credit! Is that a kicker or what! It's not like she hit a pole or tree or other parked car. It was a pot hole left in the road by the state! You are entitled to dispute the judgement and have your day in traffic/insurance court. So.....remember that list of road projects that you pulled down where you ran over the "pot" hole, and remember those compelling pot hole photos you took where you destroyed the car? Well make copies of those and include all of them in your letter stating that the state is at fault in that they did not adequately prepare the road surface for safe driving (unless it says drive at your own risk on signs). Use those photos of the road and surrounding area with constructions ignes, barrels, potholes with objects (like your leg) that show how deep they are. Have these ready for the insurance adjuster in case you feel he's going to find in "favor" of the insurance company.
 
7. DO ask for another insurance adjuster if the first one doesn't see the damge your way. You probably have been a paying customer for many years now and that is the least they could do. If the car is at a repair facility, state they must have looked at the wrong car or confused your car. If it's at your home (like mine was) be friendly and cordial to the adjuster. Ask if they've ever seen potholes cause this type of damage? Ask if the insurance company would go after the state after paying out your claim (a bit presumptuous).
 
8. DO file a complaint with the state Insurance Comissioner if you are denied. Call your local consumer advocate. In Boston, we have Hank Phillipie Ryan, Help me Hank, and others on the local network affiliates. A phone call could be worth $7K or more.
 
9. DO NOT buy another Isuzu.....Just had to throw this one in (since they don't sell passenger cards in North America).
 
Just thought I would pass on my advice to success.
#166 of 207
Re: Rusted Frame / Traction bar rusted off [howardru] by walk_the_walk2
Jul 20, 2009 (8:07 pm)
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Replying to: howardru (Jul 20, 2009 7:46 pm)

The Cash For Clunkers federal program started this week and should be fully in effect by this Friday. My 02 Axiom qualifies as its combined mileage, according to the EPA website is 16 mpg. So, if I were to buy a NEW car, with mileage of at least 18 mpg, it would qualify for the minimum $3500 credit.
 
The car ends up being scrapped when it is turned in and the dealer provides the credit to you.
 
This might be a good time for many to turn in their old Isuzus for a new car.
 
Read more here:
 
http://www.cars.gov/
#167 of 207
Re: Rusted Frame / Traction bar rusted off [howardru] by bertbcfm
Jul 21, 2009 (6:15 am)
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Replying to: howardru (Jul 20, 2009 7:46 pm)

Well, damn, you threw a wrench into my ongoing plan at home. I dug a 18" pit in my driveway that the Axiom could drive into, then lined it with heavy plastic. I have filled the pit with salt water and a bit of muriatic acid. Every night I drive the Axiom in and let it sit overnight. Each morning I drive it out, let it drip dry then inspect the progress of the frame destruction and corrosion.
 
Just Kidding............
 
However your explicit fraud instructions on collecting the insurance money will be very helpful. By the way, you better hope no one in law enforcement or the insurance industry reads your last post. Frankly, I wouldn't have shared that type of information on a public forum
 
Dead serious...........
 
Best Regards
Bert
#168 of 207
Laughing... by coop15
Jul 21, 2009 (6:42 am)
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Agreed and grateful - the information is very helpful, but you might have put yourself at risk -
 
Thank you for sharing! Meanwhile, I'm sure my friend will get a chuckle out of this...
#169 of 207
Re: Laughing... [coop15] by howardru
Jul 21, 2009 (6:52 pm)
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Replying to: coop15 (Jul 21, 2009 6:42 am)

I am aware of that. Had thought about that also writing the steps.
 
However, there is no fraud at all. The problem I had was due to the potholes that were on the state highway project. I have the proof of the project, road damage and every other piece of evidence signed, sealed and delivered. I also do have those witnesses who were in the car and would swear in court.
 
What's a little embelishment?
#170 of 207
Re: Rusted Frame / Traction bar rusted off [coop15] by howardru
Jul 27, 2009 (5:57 pm)
Reply

Replying to: coop15 (Jul 07, 2009 7:24 am)

Have your friend go read my posting today on the NHSTA investigation into this problem. They are collecting evidence and customer complaints.

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