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Inifiniti FX35 and FX45 Maintenance and Repair

97 messages,  Last post on Nov 08, 2009 at 3:02 PM

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What is this discussion about? Infiniti FX35, Infiniti FX45, SUV

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#38 of 97 Brake fluid replacement by texasfx35 Apr 22, 2007 (11:37 am)
Thanks for the responses. I guess I am still puzzled as to why an FX would need the brake fluid replaced. If this is a common phenomenon, why wouldn't all cars have the problem, and why wouldn't the FX maintenance schedule indicate it needs to be done? The dealer said the fluid gets burned from overheating. Again, why would this be a problem with the FX unless there was some design flaw in the FX brake system? Replies to this message: extech2 (Apr 23, 2007 2:04 pm)
#39 of 97 Re: Brake fluid replacement [texasfx35] by extech2 Apr 23, 2007 (2:04 pm)
Replying to: texasfx35 (Apr 22, 2007 11:37 am) There is nothing wrong with the FX 35 design, the replacement of the brake fluid is highly recommended on any car. This used to be part of the standard maintenance years back, but with the new trend toward maintenance free vehicles it has been eliminated from some schedules to make it look better to the buyers. If you won't keep it longer than a 3 or 4 year lease then you can skip it but the next owner might end up with an expensive repair.
#40 of 97 7,500 Mile Maintenance Costs by vanpool Apr 23, 2007 (2:47 pm)
I took my 2007 in today for the recommended 7,500 mile checkup. I was suprised to see a bill of $169.28 for this service. It was mostly and oil change and tire rotation. Here is the breakdown Replace Oil Drain Plug Gasket Engine pre-cleaner additive balance 2 front tires Program tire pressure monitor Reset Maintenance reminder Rotate tires replace oil replace oil filter inspect battery top off fluids (washer)   Labor was $109.50   It just seems high to me for such an early checkup. What have your experiences been with this 7,500 checkup. Replies to this message: texasfx35 (May 02, 2007 6:41 pm) vanpool (May 02, 2007 7:03 pm) texasfx35 (May 03, 2007 1:43 pm) cyrus (May 07, 2007 7:35 am) ayenew (Jun 18, 2007 2:50 pm) ayenew (Jun 18, 2007 2:22 pm)
#41 of 97 Headlight/Tail light recall by duffer7 Apr 30, 2007 (3:27 pm)
Oh boy, another recall -- my FX failed FMVSS No.108 Can anyone tell me what the real problem is? My service manager just reads me the notification and won't(can't?) tell me what portion of 108 my FX is failing !
#42 of 97 Re: 7,500 Mile Maintenance Costs [vanpool] by texasfx35 May 02, 2007 (6:41 pm)
Replying to: vanpool (Apr 23, 2007 2:47 pm) I think they saw you coming on this one. Not sure why a FX with 7500 mile would need tires balanced unless you complained about vibration. Same with engine cleaner. Program tire pressure monitor? Should have been done at the factory. Reset maintenance reminder? A 15 sec procedure. Infiniti service is expensive, but this does seem high. My FX purchase included all routine service for the first two years (I think). I know the service invoices were no charge up to about 24 months. If you think this is high, wait for the 30K and 60K service. Replies to this message: vanpool (May 02, 2007 7:03 pm) texasfx35 (May 03, 2007 1:43 pm)
#43 of 97 Re: 7,500 Mile Maintenance Costs [texasfx35] by vanpool May 02, 2007 (7:03 pm)
Replying to: texasfx35 (May 02, 2007 6:41 pm) Well, I agree. I was more than supprised at the cost. I never even asked what the cost might be, and I never figured it would be that much for a 7,500 mile checkup. I wanted to use Infiniti for the maintenance, but I may start going somewhere else. The first checkup at 3,500 for just an oil change was $45. I can get that done for half the price at a jiffy lube. Replies to this message: texasfx35 (May 03, 2007 1:43 pm)
#44 of 97 Re: 7,500 Mile Maintenance Costs [vanpool] by texasfx35 May 03, 2007 (1:43 pm)
Replying to: vanpool (May 02, 2007 7:03 pm) My Houston dealer charges $36.95 + tax for an oil change. But with that they check all fluids, the battery condition and cleanliness, tire tread depth, brake lining depth, etc. So I use them just to keep track of the car's condition. Yes, they are trying to find things to fix, but that is another story. I let a private tire/brake shop in my Houston suburb replace the rear brakes. They used Infiniti pads from my dealer and charged me about half of what the dealer asked. I had to replace a windshield last year. Dealer wanted $625 +/-. Local windshield shop charged me $275 and they waived my $50 deductible. So you really have to do some comparison shopping. However, if it comes to Infiniti-specific maintenance I don't think you can go wrong with the dealer. They know all the tricks and what makes you car work and not work.
#45 of 97 Re: 7,500 Mile Maintenance Costs [vanpool] by cyrus May 07, 2007 (7:35 am)
Replying to: vanpool (Apr 23, 2007 2:47 pm) I paid $55 (fifty five dollars) for the 7500 miles service on my FX 35 at fields infiniti in chicagoland area (this was only 2 yrs ago). It included oil change and Tire rotation (plus other minor checks and fluid top off). My 3500 k was under $36 (oil only), 30k was $640 (included all sorts of stuff, except the cabin micron-filter, which would have been an additional $80). Surprisingly, the 60 k service on FX 35 is an Unreasonable $1300 (last one makes no sense to me even with my PhD degree). My suggestion to you is that next time ask for a service price sheet before you go in. I asked for one when I bought my FX just to see how the maintenance costs stack up. I thought it was reasonable given even the humbler NISSAN dealer's price list for the same services, except for the 60k service at my dealer. Regardless, I have found my infiniti dealer at Glencoe, IL very accomodating and truly have bend backwards several times to take care of my needs (even when I recently refused the small loaner G35's and asked for the larger FX 35 as a matter of safety concern). I hope this price list helps.   I always ask for an AUTOMATIC 10% discount as I have a good relationship with service people at my dealer (always ultra-polite to them and respectful of their feelings even as the customer). Replies to this message: ayenew (Jun 18, 2007 2:50 pm)
#46 of 97 Beware of Infiniti Service Advisors by srr3306 May 27, 2007 (7:09 am)
I know most of you think you are too smart to let this happen (I did too.) These guys can take you for quite a ride if you are not careful. Here is a letter I wrote my dealership in protest. Do not let them do this to you!    General Manager & Service Manager Infiniti of Gwinnett 3090 Satellite Blvd. Duluth, GA 30096    I want to inform you of my intense dissatisfaction with our recent visit to your service department.    On April 25, my wife brought our FX35 in to respond to the exterior lighting recall notice. We also requested an oil change and new wiper blades. No other service was planned or needed at the time, based on prior services and the maintenance schedule we follow in the owner’s manual.    We had generally had good experiences since we started using your dealership for service in 2005, and service advisors who were cooperative and helpful.    This time, it was our misfortune to encounter Bryce Busby. He used my wife's lack of knowledge and preparation as a way to sell her over $700 worth of unnecessary services. These include: Fuel Induction Service for $147 Power Steering flush for $147 Brake Fluid flush for $118 Auto Transmission flush for $309    Mr. Busby called me between meetings at work at my wife's request to get my permission to perform these additional services. He advised me that these were recommended my Infiniti and necessary for a 2004 FX35 at 30k miles. I did not have any reference materials (computer or owners manual) with me at the time and I was forced to make a snap decision as I was busy at work and (as Mr. Busby no doubt realized) did not have time to verify his claims.    As it turns out, only one of these services, is recommended in any service schedule from the manual, and none was necessary. The transmission flush is only recommended under the premium schedule.    And, to add insult to injury, they did not even replace the wiper blades!    Needless to say, I will not consider your dealership when it is time to replace this vehicle next year and never use it again for service. I know that, in the end, I should have refused the service and this thievery is the result of my mistake, but the one positive thing I can do is get the word out about this service advisor and inform you, as well as other Infiniti customers that my future business is lost due to your new policy of gauging your service customers.
#47 of 97 Re: 7,500 Mile Maintenance Costs [vanpool] by ayenew Jun 18, 2007 (2:22 pm)
Replying to: vanpool (Apr 23, 2007 2:47 pm) I have a much older car (05 FX 35). All my service stops have been resonable. Do not remember any over $100. The 15K and 30K services are the eye opener events for me where I think 15K came to a couple of hundred and 30K was about double that. But, I would tell you that two years later, I still am very very pleased with this car. It does Chicago winters and I-94 traffic just fine. Only painful part is avg 18mi/gallon.

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