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Audi Q7 Maintenance and Repair

414 messages,  Last post on Oct 25, 2009 at 5:31 AM

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#395 of 414 Re: Q7 Brake Wear [ody02tjk] by jayrider Oct 04, 2009 (6:02 am)
Replying to: ody02tjk (Oct 04, 2009 5:13 am) Check the search engines " lifetime brake pads audi q7". Autozone had some and there are a number of quality after market manufacturers that have them. Brake pads are easy to replace -- even on an audi. Any local repair shop can handle the job. You don't need special knowledge -- just good skills and tools. As far as warranty concerns -- the brakes aren't warrantied by audi anyway. Replies to this message: rdaws (Oct 04, 2009 5:04 pm) jayrider (Oct 05, 2009 5:41 am)
#396 of 414 Re: Q7 Brake Wear [jayrider] by rdaws Oct 04, 2009 (5:04 pm)
Replying to: jayrider (Oct 04, 2009 6:02 am) It isn't about the pads, my friends. It is the width of the rotors. These are evidently very thin and they're soft. The pads are actually creating grooves in the rotors that can over time can cause brake failure. Audi went with this design to eliminate the squeal that has plagued the audi line. Too bad they went with undersized wimpy rotors... Replies to this message: jayrider (Oct 05, 2009 5:41 am)
#397 of 414 Re: Q7 Brake Wear [rdaws] by jayrider Oct 05, 2009 (5:41 am)
Replying to: rdaws (Oct 04, 2009 5:04 pm) If you go to partstrain.com you can find new rotors from low to high prices. Can't say whether they will do the job but from what i've seen of dealer prices you could replace rotors and pads every 15k miles with labor for 25% of dealer price for one brake job. Don't know if these rotors are noisy but you can always turn up the volume on the sound system a bit. Check it out or not. Not recommending anything -- just an option. Of course, if you can arrord a Q7, what's a few grand for a brake job from time to time. Enjoy the free coffee in the customer lounge.
#398 of 414 Re: Q7 leaks [rdaws] by nachi Oct 05, 2009 (9:03 pm)
Replying to: rdaws (Sep 01, 2009 6:06 pm) I just noticed that there is water after a rainfall gathering on the floor of the front passenger side footwell. Seems to be coming from the front. Am bringing in for service Wednesday night. Will let you know what happens.
#399 of 414 Re: Q7 leaks [rdaws] by nachi Oct 15, 2009 (8:16 pm)
Replying to: rdaws (Sep 01, 2009 6:06 pm) Here goes the experience I had. Get to the dealership and the service tech pops the hood. Starts clearing away some leaves and says "there are alot of leaves in here. this could be causing a backup which may be why water is coming into the passenger footwell. This would not be covered under warranty". IMy response was dont tell me a couple of leaves is going to create an issue to a 50K+ SUV. I dont want to hear it. So he says well It may just be coming in from the sunroof but we will check and let you know. The follow up call i received was to confirm the water was in fact coming from the a-piller and was covered under the warranty. Replies to this message: Mr_Shiftright (Oct 19, 2009 3:05 pm)
#400 of 414 MMI Flaws by meva75 Oct 19, 2009 (1:20 pm)
I got 08 Q7 last November . Two weeks later the MMI Console stoped working. I took in for repair where I was told something must have gotten spilled on it and it was not covered . NOTHING GOT SPILLED AS FAR AS I KNOW!!! I was quoted anywhere from $ 1500 to 1100 to get it fixed since Audi doesnt cover spills . After numerous calls to very unprofessional customer service ,I had no choice but pay for the repair . Since I had paid for premiums like navigation , camera and ipod interface not enjoying it while the poorly designed MMS stopped working was not an option. Two days ago my MMI stopped working again . In the morning I took it to Audi . The same thing. Again nothing to my knowledge got spilled !!!! The guys at the audi told me that they have average of 2 claims that MMI stops working on the Q7 . They said it doesnt even have to have anything spilled on it sometimes all it takes is a dirt that gets stuck inside , Of course they would charge me $ 1100 to get it working again . This is ridiculous !!!!!!!!!!!!!!!!!!!!!!!!!! Why wouldnt they fix the flaw in the design knowing about it ??? IS THAT AUDI WAY TO MAKE MONEY ON LOYAL COSTUMERS ????? I am seriously considering getting another car . Any ideas Replies to this message: kerryjth (Oct 19, 2009 1:50 pm) kymgatti (Oct 23, 2009 5:05 am)
#401 of 414 Re: MMI Flaws [meva75] by kerryjth Oct 19, 2009 (1:50 pm)
Replying to: meva75 (Oct 19, 2009 1:20 pm) The dealer has flexibility to cover 1st MMI failure so escalate to the owner of dealership. If you do have to pay it should not charge you more than $900 with parts.... they should do it for COST !!!   Next log a complaint with AUDI HQ. This is a WELL KNOWN problem with MANY posts here ... They even had a audi shill in this blog argue why electronics under a cup holder. do not need to be sealed ... like the MMI ... almost FUNNY if it did not cost me $   Also mention the Q5 has the MMI on the dash which is the only reason I stayed with AUDI when I got rid of my '07 Q7   AUDI USA has poor customer services and their dealers are arrogant (although my service guy is good) BUT AUDI makes a great car ..   They should hire a Customer Service Exec from Toyota   Lastly you paid $50K + and should NOT take any of their nonsense so complain until they relent   GOOD LUCK !!
#402 of 414 Re: Q7 leaks [nachi] by Mr_Shiftright HOST Oct 19, 2009 (3:05 pm)
Replying to: nachi (Oct 15, 2009 8:16 pm) I think the service tech's remark was basically sound and could very well have caused a leak in your vehicle. What happens is that the leaves, being organic material, degrade and break down into a kind of brown slop, which then clogs the drain holes in the fresh air cavity under your vents. Then you have a moving fish tank, and as you turn or brake the water spills into the passenger compartment---since this part of the car was not built to hold a gallon of water---merely to drain out some rain water as it falls in there.
#403 of 414 Intrigued from Switzerland by powderhound1 Oct 23, 2009 (12:57 am)
You lot don't know you're born. I have never read so much rubbish on cupholders in my entire life. If you insist on purchasing coffee by the bucket then get a drinking straw and strap it in the boot - which is away from sensitive electronics - and thus avoid sloshing it all over your MMI controller. Anyone who expects Audi to pick up the tab for a punter's fumbling clumsiness surely has a screw loose...   All this whining about what you expect from a $50-60k vehicle too; I paid $135k for mine (4.2 TDi S-line, loaded) and that included a 15% discount. You get what you pay for and I have had no problems or glitches. Brakes are going strong still at 30k miles (in 1.5 years), summer tyres have been replaced (continentals that came fitted) and winters still have at least this winter left in them.   If you have the diesel available then buy the 4.2 TDi S-line if your budget runs to it. Much more torque than any of the petrols, faster across the range and reasonable economy. Q7 makes my company X5 look and feel very second best, ML is gutless unless you can run to ML63AMG and who on earth would ever compare a Japanese plastic pursuit ship to a premium German mile-muncher?? Next someone will recommend an Escalade as an alternative. The only car that I enjoy as much for the long trips is the new RS6 avant, but the fines are boring... Replies to this message: kymgatti (Oct 23, 2009 5:12 am) arrie (Oct 23, 2009 8:31 am) jayrider (Oct 23, 2009 2:43 pm) kerryjth (Oct 23, 2009 3:54 pm) Mr_Shiftright (Oct 24, 2009 10:47 am) steve_ (Oct 24, 2009 12:20 pm) and 2 more...
#404 of 414 Re: MMI Flaws [meva75] by kymgatti Oct 23, 2009 (5:05 am)
Replying to: meva75 (Oct 19, 2009 1:20 pm) I had the same problem (I didn't recall spilling anything either - but I did use that cup holder so I guess a drop could have gotten away, since the cup holder is NOT built properly to securely hold a cup in the first place) with my car and went to the manager in the service department as well as calling Audi HQ directly. Within the day they called me back and split the cost with me - which ended up being under $500. I still felt that I should have to pay for anything due to it being a design flaw. At this point - I do not use the front cup holder AT ALL to ensure that not even 1 drop of fluid hits that MMI. I use the cup holder in the door now- or the back cup holder. I never use regular coffee cups anymore - only those with a lid! I use the front cup holder for my cell phone now...

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