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Audi Q7 Maintenance and Repair

414 messages,  Last post on Oct 25, 2009 at 5:31 AM

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What is this discussion about? Audi Q7, SUV


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#359 of 414
Beware Q7 Brakes will need to be replaced by rdaws
Mar 26, 2009 (7:35 pm)
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Have a 2007 Q7 and have been going round and round with service and customer care about having to replace brake rotors at 22k miles! It is $1000 for the front and will be for the back. Alledgedly, Audi went with "high performance" (re: softer metal) rotors in 2007 to reduce brake squeal and as a result, the pads wear the rotors down and now they need to be replaced at the same time (pads and rotors). At any rate, anyone looking at a Q should budget that in to their cost when calculating the cost of a lease. Also, total care maintenance program is a joke! I'm really unhappy with the cost of ownership. Between tires/brakes, you will spend $2500-$3000+ in maintenance during your lease. Better off going Japanese or BMW (rotors/pads are covered in the 4 yr maintenance package with BMW)
#360 of 414
Re: Beware Q7 Brakes will need to be replaced [rdaws] by mdhs
Mar 27, 2009 (6:19 am)
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Replying to: rdaws (Mar 26, 2009 7:35 pm)

We had to do our brakes at 14,000 ! It is a real problem that Audi needs to address.
#361 of 414
Tires and brakes by rbirns1
Mar 27, 2009 (7:15 am)
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Add me to the list. Just replaced the brakes and tires at 24K, though both were long overdue. Tires were below the 3/8" minimum (for lease return) at around 18K. At 24K, outer edges were below 1/16. Dangerous enough that I couldn't take a chance. Brakes started squealing around 18K, by 24K it was unbearable. At replacement the pads were paper thin. Rotors were starting to wear, but they didn't require any work.
 
Only 6 months left on the lease, but they would clearly have charged for these items if I returned the car this way. Plus there's the safety issue. Cost me $1K, but had to be done.
 
BTW, I replaced the Continental tires with Goodyear Eagle LS. Ride seems smoother and quieter than before (though the old tires were nearly bald), traction seems good. Half the price of the Conti's.
 
FWIW, my Volvo XC90 went through brakes and tires faster than I was used to. Guess we should expect this with heavy SUVs.
#362 of 414
Audi Q7 2008 by nofunorgames
Apr 22, 2009 (6:56 pm)
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Audi Q7 with 1000 miles on it- Had a heavy snow last week and as it melted and slid off the car, it broke the plastic cover thing on the rear windshield wiper
I was amazed to find it was a plastic cover!
 
do you know if this cover is standard issue or a part of an accessory package?
 
do you know what it it called?
 
any idea of the cost? will wiper work without this cover on it?
 
looked for a recall on the part- but did not find anything
 
thanks
#363 of 414
Audi Q7 2009 by sganguly
Apr 24, 2009 (12:02 pm)
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Just purchased a 2009 Q7 3.6 (Prestige). I have not gotten delivery of the car yet, and was planning to purchase the maintainence package. I'm surprised that it does not cover brakes. I was that between the warranty and the maintainence packages I would not have to pay a dime for the next four years. My current drive is a 2002 530i, and that goes thru brakes every 20K miles but I had a 7 year maintainence plan that covered everything.
 
We have a 2007 A3 which has the extended maintainence package - but so far brakes have not been an issue on that car. This is a nasty surprise.
#364 of 414
Re: Audi Q7 2009 [sganguly] by iqua
Apr 24, 2009 (1:09 pm)
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Replying to: sganguly (Apr 24, 2009 12:02 pm)

Lease the same car 2.5 years ago. On second year.. about 18K need to replace all breaks.. the sign for the break came out... I think spend about $1500 - $2000 for front and back. Q7 positive point is on the break.. it has very good one... but this could be become the reason the dealer doesn't cover it, they knew it wears off easily..... Interesting point about BMW maint. plan that covers everything.. the lease come out pretty soon.. time to shopping for other "better" car. Oh also need to replace the tires too.. another $1500.. I got the maintenance plan for this car negotiated on the lease but seems useless.. covers nothing..
#365 of 414
Re: Audi Q7 2009 [sganguly] by ody02tjk
Apr 24, 2009 (2:26 pm)
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Replying to: sganguly (Apr 24, 2009 12:02 pm)

I am 2 years in on my lease, and had to replace brakes at 16K miles. Plan on it as an expense every 15-17K miles, for at least $1000. Also plan on tires at 20K miles. Both the tires and brakes were a nasty surprise. At least for the tires I was able to get the replacements at TIRERACK.com. They had the same tires as the dealer at $135/tire, vs. a quoted $400 per tire (just for the tire) at the Audi dealer. They wanted $1850 total for 4 tires. It is a great driving and comfortable car, but the Q7 is very expensive to maintain. My old Lexus LX went 60K miles before needing either tires or brakes. I am back to Japanese after this experience.
 
If you have not taken delivery, I would cancel the purchase, and go back to a BMW, or switch to a Lexus, Acura, or Infiniti. They may not offer the maintenance plans, but you end up paying more with the Audi care items that are NOT covered, than you do on regular maintenance on the Japanese cars.
#366 of 414
Re: Audi Q7 2009 [sganguly] by rdaws
Apr 24, 2009 (6:22 pm)
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Replying to: sganguly (Apr 24, 2009 12:02 pm)

it's actually misleading how they sell it. It's the "audi total maintenance" or something like that...it only covers the service calls. you still have to pay for mundane things like windshill wipers....audi did a big break reconfig in 2007 to combat squeeking breaks and simultaneously removed the rotors from the warranty...think they knew anything? if i was a lawyer, this would be a great class action....anyone know any good class action lawyers?
#367 of 414
AUDI Q7 Brake Rotor Replacement by ogata
May 14, 2009 (9:27 am)
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I needed to replace my brake rotors (4) of my q7 after only 25000 miles. The cost is also not covered by the warranty despite the wear of the rotor being extraordinarily fast. By the way I also purchased the total maintenance plan that unfortunately does not cover anything that brakes. The tires of the car also needed replacement after 20,000 miles. The cost for the rotor and tires are over $3k. On top of that, the leather seats are cracking and the decorative coating of the plastic door handle is pealing. It is not a cheap car and I expected a lot more from AUDI but I am extremely disappointed. This is the second AUDI but unfortunately it will be the last.
 
For anyone considering to puchase this car please go with a Japanese car maker, they test the parts thoroughly prior to using them. My other Japanese SUV is doing very well even after 60,000 with no major problems.
 
Stig
#368 of 414
Re: Tires and brakes [rbirns1] by ny_driver
Jun 30, 2009 (4:20 pm)
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Replying to: rbirns1 (Mar 27, 2009 7:15 am)

My Q7 has 21K miles and the brake pad warning lights went on today. Guess I need to plunk down some cash to replace the pads. They have been squeaking recently but I had the car inspected by the dealer in Feb and no problems with the breaks then.

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