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SUVs Audi Q7 Audi Q7 Maintenance and Repair
414 messages, Last post on Oct 25, 2009 at 5:31 AM
You are in the Audi Q7 Forum. Your Hosts are steve_ & tidester
| Re: Seats being uncomfortable, in my opinion they are extremely comfortable. Quite firm and supportive. No complaints at all aside from they make me want to sleep while driving with the heat on the seats in the winter. | |
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Replying to: kerryjth (Jan 10, 2009 10:45 am) I HAVE A 2008 Q7(SINCE 6 MONTHS) . THE MMI COMPLETELY TURNED OFF. DEALER TOLD ME ITS NOT COVERED BECAUSE THIS COULD HAVE BEEN CAUSED BY A SPILL. THEY ASKED FOR $885 + TAX. THE MANAGER AGREED TO GIVE ME 50% OFF THE PART. I CALLED A SECOND DEALER AND THE FIRST THING THEY ASKED ,AFTER I TOLD THEM ABOUT THE MMI , "DID YOU SPILL ANYTHING ON IT?" I CALLED AUDI CUSTOMER CARE AND THEY TOLD ME THEY CAN ONLY HONOR THE 50% OFF AND NOTHING ELSE. I TOLD THEM ITS A DESIGN FLAW . IT SEAMS LIKE ALOT OF PEOPLE HAVE THE SAME PROBLEM. BUT THEY DIDNT CARE. I AGREE WITH YOU COMPLETELY THAT AUDI DOES HAVE HORRIBLE CUSTOMER SERVICE AND THEY DONT STAND BEHIND THERE PROBLEMS. HOW DID YOU GET THEM TO PAY YOU FOR THE FIRST TIME THE MMI BROKE DOWN? THANKS
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Replying to: afshinh (Mar 04, 2009 11:57 am) My advice... get rid of the audi and buy a BMW or MB or Japanese... My lease expires in 4Q and I plan to buy a BMW ... AUDI customer service is a DISASTER !!! I am their worst nightmare since whenever anyone asks about my Q7 I tell them the truth and all they have decided not to buy an AUDI ... AUDI Americas HQ really are clueless if they think they can screw with their own customers!!! GOOD LUCK !! 
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| I accidently put the auto gear into P while the car was not completly stopped. The day after i noticed that the car has a vibration problem when at low speed and low revs. Is it beacause of that, or something else? | |
Have a 2007 Q7 and have been going round and round with service and customer care about having to replace brake rotors at 22k miles! It is $1000 for the front and will be for the back. Alledgedly, Audi went with "high performance" (re: softer metal) rotors in 2007 to reduce brake squeal and as a result, the pads wear the rotors down and now they need to be replaced at the same time (pads and rotors). At any rate, anyone looking at a Q should budget that in to their cost when calculating the cost of a lease. Also, total care maintenance program is a joke! I'm really unhappy with the cost of ownership. Between tires/brakes, you will spend $2500-$3000+ in maintenance during your lease. Better off going Japanese or BMW (rotors/pads are covered in the 4 yr maintenance package with BMW)
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Replying to: rdaws (Mar 26, 2009 7:35 pm) |
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Add me to the list. Just replaced the brakes and tires at 24K, though both were long overdue. Tires were below the 3/8" minimum (for lease return) at around 18K. At 24K, outer edges were below 1/16. Dangerous enough that I couldn't take a chance. Brakes started squealing around 18K, by 24K it was unbearable. At replacement the pads were paper thin. Rotors were starting to wear, but they didn't require any work. Only 6 months left on the lease, but they would clearly have charged for these items if I returned the car this way. Plus there's the safety issue. Cost me $1K, but had to be done. BTW, I replaced the Continental tires with Goodyear Eagle LS. Ride seems smoother and quieter than before (though the old tires were nearly bald), traction seems good. Half the price of the Conti's. FWIW, my Volvo XC90 went through brakes and tires faster than I was used to. Guess we should expect this with heavy SUVs.
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 Audi Q7 with 1000 miles on it- Had a heavy snow last week and as it melted and slid off the car, it broke the plastic cover thing on the rear windshield wiper I was amazed to find it was a plastic cover!  do you know if this cover is standard issue or a part of an accessory package? do you know what it it called? any idea of the cost? will wiper work without this cover on it? looked for a recall on the part- but did not find anything thanks |
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Just purchased a 2009 Q7 3.6 (Prestige). I have not gotten delivery of the car yet, and was planning to purchase the maintainence package. I'm surprised that it does not cover brakes. I was that between the warranty and the maintainence packages I would not have to pay a dime for the next four years. My current drive is a 2002 530i, and that goes thru brakes every 20K miles but I had a 7 year maintainence plan that covered everything. We have a 2007 A3 which has the extended maintainence package - but so far brakes have not been an issue on that car. This is a nasty surprise.
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Replying to: sganguly (Apr 24, 2009 12:02 pm) |
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