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Audi Q7 Maintenance and Repair

414 messages,  Last post on Oct 25, 2009 at 5:31 AM

You are in the Audi Q7 Forum. Your Hosts are steve_ & tidester

What is this discussion about? Audi Q7, SUV


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#345 of 414
Re: Another Q7 $1000 Spill [sdemander] by kerryjth
Nov 23, 2008 (8:32 am)
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Replying to: sdemander (Nov 22, 2008 9:36 am)

Exactly, Audi just does not get Customer Service but they make a car that is fun to drive ... you are the best .. thx
 
 
#346 of 414
Re: Another Q7 $1000 Spill [kerryjth] by sdemander
Nov 23, 2008 (8:39 am)
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Replying to: kerryjth (Nov 23, 2008 8:32 am)

I emailed the company that you sent the link to. They just may be able to do something like that. Ya never know! I'll keep you posted.
#347 of 414
Re: Knocking from the back of the car [batareyka] by rvl1
Dec 28, 2008 (5:43 am)
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Replying to: batareyka (Dec 30, 2006 7:20 pm)

I have the exact same problem with my 3.6 audi Q7, and it is driving me nuts. It sounds like it is coming from the tank, but not sure.
 
Was very curious if your problem ever got resolved?
#348 of 414
This is one area in which I agree with you kerryjth... by chickdr
Dec 31, 2008 (12:20 pm)
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Ours has had 3 random dead battery occurances(all in our garage fortunately). Each time simply jumping it was enough to get it back to normal(no dead cells in the battery). No explanation has been found. You will find a lot of info over on Audi World forums as others have had the issue too. As others have said- there is an MMI module which can cause issues. BT modules have been blamed as well(and door handles...). In my case the dealer told me leaving the key in the car causes a drain as the computer never shuts down when it "sees" a key. It has made no difference in my case(sometimes keys are left in the car, sometimes not). I do not think the issue has been solved by Audi yet. Electrics are not a VW/Audi strongsuit.
 
See I don't mindlesslessly follow the leader and say Audi's have no faults - do it?
#349 of 414
Re: Brakes [epq7] by mdhs
Jan 06, 2009 (11:03 am)
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Replying to: epq7 (Oct 21, 2008 1:27 pm)

Who did you contact and what was your approach to be reimbursed for your brakes. I just had mine replaced for $800 And they still are making a lot of noise.
Thanks for any input you may have !
#350 of 414
Re: Brakes [mdhs] by roadddog53
Jan 08, 2009 (5:21 pm)
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Replying to: mdhs (Jan 06, 2009 11:03 am)

I just hit 14K miles on the car, and took it in for service last friday.
 
They quoted me $840 to replace the front brakes and rotors.
 
I said, "there's no way the rotors have worn out after 14K miles!"
 
and they said that's the only way to get rid of the noise i've been getting.
 
I'd like to know what the first guy said to get reimbursed as well.
#351 of 414
Seats are hard? by asa2
Jan 10, 2009 (10:16 am)
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Hi all-I have an 08 ML 350 that I love but we need to get my wife a new car-something with 4 wheel drive as we are both on the road alot, sometimes with a family of 5, sometimes on our own for work in wintry weather.
 
I rode with a friend who got the 09 Q7 and I thought it was an awesome layout interior-wise, but couldn't help but notice the seats are really uncomfortable. Does anyone else find them to be ridiculously hard after owning/riding in something else? Do they "wear" in a bit after use? I liked the car alot for her b/c it was more like a wagon than a truck but after riding in it, compared to the ML, don't think I could last from here in NJ up to VT to ski. It just sort of irked me. Perhaps they have some sort of premium seating option they did not get? I of course did not mention it to friend as we were driving...I used to have an X5 and that was okay comfort wise, but maybe we'll stick with the GL for now. Just curious about others thoughts on the seating and if there are options that make it worthwhile? Thanks
#352 of 414
Re: Seats get softer BUT Q7 has Customer Service issues by kerryjth
Jan 10, 2009 (10:45 am)
Reply

Replying to: asa2 (Jan 10, 2009 10:16 am)

When I bought my q7 I had the same concern on seat comfort BUT once they break in they are very comfortable.
 
The issue I had with my Q7 is that the interior electronics (MMI) are not sealed and if you spill even a little water on them which is easy to do with the poor design of a cup holder directly above and tilted towards the unsealed MMI electronics....
 
Once the MMI is shorted-out AUDI claims no responsibility and charge you $1000 to replace maybe $100 in electronics.
 
Audi is very polite BUT arrogant... So they politely tell u to go pound salt
 
I love how the card drives BUT AUDI has horrible customer service and if I were you I would stay with MB or look at BMW..
 
GOOD LUCK !!!!!!
#353 of 414
Re: Seats are hard? [asa2] by stoak
Feb 04, 2009 (10:05 am)
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Replying to: asa2 (Jan 10, 2009 10:16 am)

We have an older q7 but we got it in part because of the seats. Thought it was more comfortable than the BMW. GL was definitely nicer.
 
We have found that little things are constantly going wrong with our Q7 and service has gotten poorer over the years (our 3rd Audi).
 
Best of all the SUVs we tried on snow (important in Alaska).
 
Hesitate to bring it up because it was a heated argument before but the center cup holders are horribly placed for us. I will just say that we are not capable of not spilling drinks placed there with kids and a dog. Can't use the cup holders or it costs us a grand every time we have a spill. The BMW is much better designed for this and it is not a problem for the GL. We will probably turn it in for the GL.
#354 of 414
by grn95
Feb 22, 2009 (2:47 pm)
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I still cant seem to understand the break issues. Years ago I swore to never buy a GM car ever again as the brakes would always need replacing around 20k. Here is a $50k vehicle and I am going to have to replace the brakes at 15k and it will cost over $800... That is absolutely ridiculous. I have a Japanese made Pathfinder and I finally replaced the front pads only at 68k!! Rotors were fine, bake brakes are fine, and I couldnt have went longer on the front pads. Total cost $40 for me to replace the pads with Ceramic Pads. And back to some posts around page 15 or 16 of this discussion, I see nothing Audi Maintenance Package is going to do aside from oil changes for $500. Made the mistake of ASSuming the AMP would take care of all maintenance (brakes, etc) for 3 years. Brakes are "maintenance" items. It should be called the $500 Audi Oil Change Package. All in all so far I love this vehicle, major complaint so far is the clear coat on the roof. It is somewhat rough not smooth like the rest of the vehicle. Talking with dealer and hope to bring it in soon. It has no visual impact thankfully and with the Panorama roof there isnt much of it anyway.

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