Last post on Nov 19, 2013 at 12:41 PM
You are in the Chevrolet Suburban & Tahoe
What is this discussion about?
Chevrolet Tahoe, Electrical, SUV
Go to NHTSA to file a safety complaint.
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Jun 24, 2013 (7:17 pm)
We bought this Tahoe a year ago from a dealership in Lancaster, WI. Up until a month ago, everything was great. Solid vehicle. Now though, all of the above described electrical gremlins have occurred. For my wife, this is very frustrating as our 2001 Suzuki XL-7 with 200k miles had less problems. We have an appointment with our Chevy dealer in LaGrange, KY this Friday to have the vehicle looked at again. It has 30k miles on it.
#430 of 456 Re: There is a "class" for a class action suit [diane319]
Jul 05, 2013 (8:30 am)
Joining this thread because having the exact same problem with a GM product, 08 Cadillac Escalade EXT. Repeated trips to the dealership with no solution as of yet.
#431 of 456 Re: There is a "class" for a class action suit [rackmount]
Jul 05, 2013 (12:16 pm)
I am sorry to hear that you have had repeated issues with your Cadillac Escalade. If you would like for us to look further into this for you, please let us know. We can be contacted by email at socialmediagm.com [Attn Amber].
GM Customer Care
#432 of 456 Re: There is a "class" for a class action suit [gmcustsvc]
Jul 06, 2013 (2:38 am)
What exactly does "look further into this for you" mean? If GM was actually concerned and wanted to look into this all they would have to do is read this forum of over 400 posts about pretty much the same issues and get a good idea of what's going on. This is only a small sample size on 1 website. There are many others as well.
The truth is they know exactly what's going on and it is unfortunately going to take auto fatalities before someone really gets their attention on it. So in the meantime, owners will have to figure out most of these issues on their own with the help of each other or buy another product before their vehicle strands them or worse.
It is really a disappointment to see such a lack of concern on these issues.
#433 of 456 Re: There is a "class" for a class action suit [scottymac22]
Jul 06, 2013 (9:17 am)
I agree unless there are some fatalities and lawsuits started then nothing is going to happen..even the dealer I went to said that they won't do anything because there aren't enough people with the problem.
#434 of 456 Re: 2011 Tahoe LT [herkybc130]
Jul 07, 2013 (11:14 am)
Dealer has had the Tahoe for a week now with the technician using it as his daily driver with my blessing. Hasn't acted up yet. Will update again end of next week.
#435 of 456 Re: There is a "class" for a class action suit [scottymac22]
Jul 08, 2013 (3:15 pm)
As GM Customer Care Advisors, our primary aim is to help individual customers get their vehicle concerns resolved. We are present on this forum, as well as others, and take note of threads where many owners seem to be experiencing similar concerns. If you are experiencing a specific issue, we are more than happy to document your complaint within our system and address any of your concerns to the best of our ability.
GM Customer Care
#436 of 456 Re: There is a "class" for a class action suit [rackmount]
Jul 10, 2013 (5:10 am)
I have a 2009 certified preowned Tahoe LTZ that I purchased in December 2012 with an extended warranty. I am having the problems of:
- radio turns off and back on again (about 3 seconds)
- abs light blinks during this time (about 3 seconds)
- traction control light comes on sometimes (about 3 seconds)
When those things happened I recorded the event on my iPhone ironically while going to the dealer to report this yet again. I showed the video to the service advisor. He said that they the tech still had to see the car do it! This was at Love Chevrolet in Columbia, SC.
- at times when switching the car off, the doors will not unlock unless you switch the car on again or manually unlock the doors.
- in late June 2013, one morning the battery was dead. Jumped the vehicle and took the battery to get it checked and it recharged fine after driving. No accessory was on at the time.
-one time (July 7, 2013) while driving at 70 mph on the interstate. The lights started going off with bells and the radio reset as usual, but this time the speedometer went to 0 mph for about 3 seconds.
- have taken the vehicle to dealer 3 times with problem. They have no clue.
As of today, July 10, 2013, the vehicle has been at dealer for two days and counting. The dealers says that the technician has to see the problem. So, they are driving my car every day, while I pay the note and fill the tank with $85 of gas! What a good deal for them!!
see the YouTube video for yourself:
2009 Chevy Tahoe Dashboard Disco (the lights and bells go off wildly!)"
The video is about 1 min. The disco is about at the end of the video.
#437 of 456 Re: There is a "class" for a class action suit [kmg10]
Jul 10, 2013 (1:21 pm)
I'm sorry that you are having this problem with your vehicle at this time. I viewed your video, and can understand where your frustration is coming from. If you need any additional assistance with this matter please let us know. We can also be reached by email at socialmediagm.com.
GM Customer Care
#438 of 456 Re: There is a "class" for a class action suit [gmcustsvc]
Jul 10, 2013 (1:59 pm)
I most certainly will update the post in this thread! Thanks.