Last post on Dec 10, 2013 at 1:28 PM
You are in the Chevrolet Suburban & Tahoe
What is this discussion about?
Chevrolet Tahoe, Electrical, SUV
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#353 of 459 Re: Paying for a car I can't drive [canyousaylemon]
Sep 18, 2012 (1:06 pm)
Yes, I also have one of the 2008 Chevy Tahoe lemons. Mine is still having electrical issues, dealer just says they can't duplicate. It sat for a week straight, they never fixed it, just gave it back. The wipers don't work properly, headlights turn on auto but won't shut off, we've had door locks go out, total power failure to the right side (wiring harness came loose). Now the radio started with the popping noise and shutting off issue yesterday. We also have an 02 Tahoe, never had one problem. This 08 is a nightmare.
Has your issue been resolved yet?
#354 of 459 Re: Paying for a car I can't drive [astevens1]
Sep 19, 2012 (8:23 am)
If you would like for us to check in with your dealership on recent appointments to get these issues diagnosed, we'd be happy to do so for you. Please send us more details at socialmediagm.com including: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership.
Sarah, GM Customer Service
#355 of 459 Re: Paying for a car I can't drive [astevens1]
Sep 20, 2012 (3:39 am)
I have been having this same issue for over a year. First it was the door actuators on 3 doors and the o2 sensor which were all replaced. Now the last door actuator isn't working and the car goes haywire and dies and comes back all by itself. Took to get the battery tested and its fine. the hard shift the car is make scares the hell out of my kids and myself. Husband just took it to the dealer and they said it was some wiring harness and are charging us $385. Why should we have to pay if these are obviously KNOWN issues by GM. I almost don't want to pick up my Tahoe. Won't be buying ANY GM products in the future.
#356 of 459 Re: Paying for a car I can't drive [nowen1]
Sep 20, 2012 (5:16 am)
Good morning nowen1,
We're sorry that you've had these difficulties with your Tahoe, but it sounds like your dealership has found a resolution for the electrical concerns you had been having. If you would like for us to check into anything further, please email us at socialmediagm.com with more details, including: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership.
Sarah, GM Customer Service
#357 of 459 2012 Electrical issues
Sep 26, 2012 (6:02 pm)
I purchased my 2012 Chevy Tahoe in May. I have had problems since the first day with it. The first morning I went out and tried to open it with Key fob it took over 10 minutes for it to work. I have brought it to the dealership twice now for it and the first time I was told the key fobs were bad and so they replaced them. Here it is now and still have the same issues and they are getting worse. After 10 minutes of trying to open the vehicle, now once I get in it won't start, so after another 15 minutes of trying to start it, it thens has my sensors going crazy. It says to service them and then tells me they are off . I brought it back and was told that they found 25 error codes and reset them and can't seem to find the issue. They think it is a grounding issue. I put a call into Chevy today and told them I am not dealing with this and I want another vehicle. I was given a reference number and was told they will call me back. I have videos of me trying to get in my vehicle in the morning. I just hope Chevy replaces my vehicle. I can see other people have had the same issues and are still having them years later. Of course when you talk to the dealership you get the "I can't duplicate the problem". I am very frustrated and also concerned for my safety and my children. I Hope Chevy does the right thing and takes it back, but if they don't I guess that is what the lemon law was made for.
#358 of 459 Re: 2012 Electrical issues [tiggerbad1]
Sep 27, 2012 (5:21 am)
Good morning tiggerbad1,
We're very sorry that you've had these difficulties with your new Tahoe! It sounds like you've contacted Customer Assistance already - did they set up a Service Request for you? If not, and if you would like for us to do so, please email us more details at socialmediagm.com (including your name and Edmunds username, phone and address, the last 8 of your VIN and approximate mileage, and the name of your dealership).
Sarah, GM Customer Service
#359 of 459 Re: 2012 Electrical issues [tiggerbad1]
Sep 27, 2012 (5:43 am)
Read the lemon law at http://oag.ca.gov/consumers/general/lemon. There are so many attempts that a car dealership can do before they are required by law to buy the car back. My advice to you: If you just bought the car and are having these issues - more will come as one electrical issue is often tied to another. Do work with GM Social Media gal to see if the problem can be resolved. However, make yourself familiar with the lemon law and what your rights are in terms of returning the car and getting another new one. My sister had electrical problems with a brand new Hyndai and after five visits, they eventually bought the car back under lemon law and returned her money.
#360 of 459 2008 Tahoe is POS
Sep 28, 2012 (7:17 pm)
To any GM/Chevrolet representative monitoring this forum: My 2008 Tahoe, for which I paid more money used than I have EVER paid for a vehicle, has more problems than any other vehicle I've ever owned. First it was a dead battery at 2 1/2 years old, then when a new battery was installed, a random, intermittent, not starting problem that could sometimes be solved by jiggling or loosening, then retightening, already maximum-tightened battery cables. Then, lo and behold, the not starting problems stopped (and I mean stopped for the past 2 years), and were almost immediately replaced by failed door locks. Let me tell you it's great fun in Florida running to my car, unlocking it with my FOB (so the alarm won't go off when I manually unlock the driver's door) and then getting soaked while I manually unlock my driver's door to get inside. But.........thank God I have one door I can actually insert a key into to unlock, because when we take guests in our 6-seater vehicle, I have to drop the front passenger seat all the way back and crawl into the back seat (at the age of 53, I don't think a 70-year old would be able to do this) to unlock the door behind me. Yes, the driver's door won't lock, and the rear passenger door won't unlock!!!!
Oh, and also when the car no longer had starting problems, it was also replaced by a front speaker not working, as well as the back-up indicator and "open door chime" volume going all the way to almost inaudible. Except for when my husband drives my car. For some reason, 9 times out of 10 when he drives, the volume goes back to loud, which by the way is what it is set at. Yes, I have read the manual cover to cover and I know how, and have set the volume to loud. Doesn't matter when you're dealing with a haunted car!!!! You must have some incredibly talented programmers, or some incredibly inept technicians. Oh, and there is also the matter of now my dome light doesn't work when I open my car door. Yes, that was great fun a few weeks ago when my father was dying, and I had to make several trips to airports to pick up family members and back and forth to his residence at night to be with him as he passed. Is it too much to ask for the dome light to come on when it's dark outside and I open my car door???? It comes on if I turn the button, so it's not out, right? Oh, and the timer doesn't work on my display indicator control panel, or the DIC as it's called in the manual. So yeah, I'm glad I'm no longer getting stuck with my engine not starting, but I really expected more from the most expensive car I ever bought.
The "badness" or "crap manufacturing and parts" of the 2008 Tahoe is all over the Web, and yet GM/Chevrolet does not and will not own up to it. I'm sure you must realize how incredibly patronizing you sound on these forums as you state over and over and over, ad nauseum, "have you contacted customer service?", "I'm sorry to hear of your problems with your xxxxx car; we strive to provide the best customer service ever...blahblahblahblah" - do you seriously think that people don't read all that when they are trying to figure out how to avoid paying $800 to have two stupid door locks fixed at a dealer? Electric door locks have been in cars since the 60s, for gosh sakes - it is not rocket science - and 99.9 percent of us never had a problem with them previously, and certainly didn't have a problem with them when the car was only three or four years old.
So, once and for all, can the GM rep who monitors this forum please tell me how you are going to fix the obviously global problem with these cars, or are you just going to leave ALL these people, who obviously represent only a fraction of those experiencing these problems, with no recourse other than to NEVER buy a GM product again in their lifetime? I can tell you I was turned against Ford when I was eight years old (hole in floorboard that I feared I would fall into the road when small) and Dodge (bad first year Durango) and I will never purchase another one as long as I live. People develop strong feelings for the vehicles they trust their lives to every day, and you and your company would be well-advised to remember that as you try to earn your living from those vehicles. I am anxiously waiting for your reply.
#361 of 459 Re: Paying for a car I can't drive [gmcustsvcsarah]
Sep 29, 2012 (5:02 am)
If that's what you do, then why hasn't anyone in these 360 posts had their problem resolved? What a crock of &$". After I've gone back and printed all of these 360 posts, I see that your response is nothing but a standard phrase that you copy and paste. Guess that's a pretty good business. You sit at home reading all of our problems, probably thinking "Ha, you poor bas&&! You won't be finding a fix in this lifetime!" As you copy and paste your standard bs response.
#362 of 459 Re: 2008 Tahoe is POS [llb57]
Sep 29, 2012 (5:03 am)
VERY well said!