Last post on Dec 10, 2013 at 1:28 PM
You are in the Chevrolet Suburban & Tahoe
What is this discussion about?
Chevrolet Tahoe, Electrical, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#342 of 459 2007 tahoe shuts off but again
Aug 27, 2012 (8:48 am)
i have a 2007 chevy tahoe i bought brandnew and again and aain she goes from point a to point b and bamb she shuts off no reason wont start cant jump start only a few times were we able to jump start but again here it is 2012 and she is dead again and CHEVY CORP is giving me run around they wont help??????she has been towed so many times for SAME problem from road side assistance and they wont help me now?????wtf?????she is dead in my driveway and i have no one top help me?????im am a VERY VERY VERY UNHAPPY consumer
#344 of 459 Re: 2007 tahoe shuts off but again [karena73]
Aug 28, 2012 (6:34 am)
Good morning karena73,
We're sorry to hear about the situation with your Tahoe. Do you have a Service Request open with Customer Assistance at this time (71-**********)? If you wanted for us to check for any updates, please send that number (or the last 8 of the vehicle's VIN) to us at socialmediagm.com with your inquiry.
Sarah, GM Customer Service
#345 of 459 Paying for a car I can't drive
Sep 17, 2012 (9:32 am)
My 2008 Tahoe has been at the dealer for over three and a half weeks now. Not to include the previous visits. I am absolutely appalled that GM can not even figure out what is wrong with the cars they make and sell people. My Tahoe has been having some sort of electrical problem for months now. It never starts in the morning. We have to jump start it daily, or if it sits over 4 hours. It loses power driving down the road. My clock resets every night. I stalled out with my 3 children in the car, as I was turning onto our road, and almost got hit. Dealer has replaced battery, alternator, reset codes daily, positive and negative battery cables, heated seat modules, you name it. When does GM have to step up and fix their problem? This is ridiculous. Do they want their wives and children driving in these vehicles? I love my car when it runs...this is our 5th GM vehicle, but it is surely our last. If we don't get this fixed soon, I am going to rent out newspaper and billboards to advertise for GM......I am making a $500 payment every month, yet I am running around borrowing cars from family members so I can get to work...REALLY!
I have been reading this forum for months...I've read of numerous people with the same problem, and have never seen one person with a solution. The GM Customer Service people just say "Oh, do you want us to help follow your issue?" when do they solve the issue? Even when people say they pay to take it elsewhere, the response is the same, "Glad to hear we could help" really...I haven't seen anyone get help yet!!!!!
#346 of 459 Re: Continued Electrical Problems with 09 Tahoe [nancy2009]
Sep 17, 2012 (9:36 am)
I would love to hear if you pursue legal action. I am fed up as well.
#347 of 459 Re: Paying for a car I can't drive [canyousaylemon]
Sep 17, 2012 (11:40 am)
Good afternoon canyousaylem,
Have you gotten a Service Request started through Customer Assistance on the difficulties you've been having with your Tahoe? I understand that you're frustrated, and if you would like for us to look into this further we'd be happy to do so. Please email us at socialmediagm.com (include your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership).
Sarah, GM Customer Service
#348 of 459 Re: Paying for a car I can't drive [gmcustsvcsarah]
Sep 17, 2012 (3:43 pm)
Could you tell me what you are going to do when I give you the requested information? I haven't seen a single person in these 347 posts that has actually been helped. Is this site actually a place to get help, or just a place to vent and see how many other people are having their lives ruined by GM? As I search the internet, I see more and more people with my exact same issue. Not one has found a fix or received any assistance from GM. Is there a lot of 2008 Lemon Tahoes sitting somewhere?
#349 of 459 Re: 2007 Tahoe LTZ Electrical Issues [v8lvr77]
Sep 17, 2012 (4:56 pm)
Is your Tahoe still starting? Did this fix work for you?
#350 of 459 Re: 2007 Tahoe LTZ Electrical Issues [gmcustsvcsarah]
Sep 18, 2012 (6:35 am)
It seems to me that GM customer service is always willing to take your Tahoe in to look at it, but never offer a free diagnostics of the problem. Another way for GM to make money off of us without recalling the issue when there are so many with this issue.
#351 of 459 Re: 2007 Tahoe LTZ Electrical Issues [2008tahoe1]
Sep 18, 2012 (7:01 am)
As wise consumers we need to recognize that just because they are "the dealer" they don't necessary know what's best for your pocket book. YES- if your car is on warranty, take it to the dealer, BUT - if you're out of warranty, find an honest car mechanic and keep tabs on them in terms of what they are doing to your car. I recently had a situation where the car went into the dealer for a loud noise coming from 08 Chev Tahoe front wheels. They charged my wife $100 to look at the car and tell her that they thought that the brake pads on the front wheels were not CHEV OEM Equipment and as such, even though it didn't need pads, we should get it replaced. Well, My brother in law suggested we take the wheel off to look at the drum. First, we found 2 (side by side) lug nuts that hadn't been tightened. The lug nuts were loose and could removed by hand. Then - we found this small screw had been stripped and was partially protruding from the drum. It's a set screw from the factory. Well, the DEALER mechanic put the wheel back on even though this screw wasn't flush with the drum. Hence, wheel was at an angle and each time I applied the brakes, the car would make loud squeal. For those out there reading this, realize that we are going through tough economic times and you need to be a WISE shopper and consumer. This theory seriously applies to your car - a very important part of your life. In my situation, I called the dealer's service to report the matter. BUT - what about all the other situations where they are collecting $100 or more from people just for looking at their cars? Participate in these only forums. Read expert's opinions here and then do your own reading to confirm that information. I remember getting valuable advice form an EdMonds Forum user who worked as a mechanic for a long time. He was right on the money when he told me about my original electrical problem on the 08 Chev Tahoe. It was as he said - a connection problem with the battery negative terminal. The new battery I put in from Auto Zone had smaller top posts and the factory cables were not tightening enough to make it a concrete electrical connection. Dealer wants $96.00 for that cable. It cost me nothing to remove the cable, grind down the connectors so that they would close tighter. Problem was resolved, but not before mechanic convinced me to get a new alternator ($350). I was on my 3rd battery from Auto Zone before I figured out the problem. Next time you drive into a service station, keep in mind that the mechanics there see you as a bag full of money. (Smile...)