428 messages,
Last post on Jun 16, 2013 at 11:08 AM
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Chevrolet Tahoe, Electrical, SUV
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Jan 21, 2011 (6:41 pm)
Hi, I have a 2008 Chevy Tahoe LTZ 1. It is the top of the line Tahoes that Chevrolet put out in 2008. Out of the several Tahoes sold in my town ours is the only one that has an electrical problem and it is not the battery. It has been in the shop for the same problem 9 times and GM will not step up to the plate and fix the situation. I keep hanging on to this Tahoe because it came from the factory loaded and not built at the dealer. The dealership has done every thing possible to fix it and I realize they can only do so much. I called several attorneys and all they want to do is get a refund from GM. If there is a GM rep reading this, please note, I am going to the media, on all news television stations in town and bad mouthing GM. GM got a bailout from the taxpayer but when it comes time for us to get help GM is no where to be found. We no longer want our Tahoe, I think that we have been patient enough. It is defective and "WE WANT A REPLACEMENT"
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#140 of 428 Navigation screen!!!!
by jdtech01
Jan 24, 2011 (12:25 pm)
Hi, I have a 2009 Tahoe LTZ. Though we have had many problems as well with our Tahoe...our main problem is the navigation/radio screen turns off & on...we have had it to the dealer 5 times...they can't "duplicate this problem"...they have replaced it once & it continues to give us trouble...it now has some addtional problems: directions will not download to car & at the start up we get a white system LOADING screen...making the radio, navigation, & back up camera screen USELESS & the clock each time the vehicle is turned on is showing the wrong time!?!?!...just took in for service again last week...I am so frustrated...& just so they couldn't say that they "couldn't duplicate this problem" I sent a picture to the service manager!...after getting serviced was told it is "updates from OnStar" per service dept...WHATEVER! No one else I know has any of these issues...Makes me so angry!!! Any help would be greatly apprecited....
#142 of 428 Re: Navigation screen!!!! [jdtech01]
by jthawk101
Jan 26, 2011 (7:03 pm)
Don't know what to tell you. I know that the dealership can only do so much. When you buy a new vehicle, you have to remember that the dealership is selling you what they presume a vehicle with no problems. It is up to the manufacture to step up and do what they need to do for us. After all they did get a bailout from us. I am not one of those political types, but it make sense. I know what I'm going to do.
#143 of 428 Re: Navigation screen!!!! [jthawk101]
by jthawk101
Jan 27, 2011 (2:42 pm)
I forgot to mention one thing and that is that I still would not buy anything other than a Chevy, Ford or Dodge?. Even though Dodge is in the hands of Fiat it is still an American name plate.
#144 of 428 Re: Navigation screen!!!! [jdtech01]
by gmcustsvc
Feb 07, 2011 (12:02 pm)
jdtech01 ,
I apologize for your frustrations. Can you please email me with your VIN and current mileage as well as your user name from here? I would like to look into this further for you.
Christina
GM Customer Service
#145 of 428 07 Tahoe dead on occasion
by jsmall423
Mar 15, 2011 (10:20 am)
I have an 07 Tahoe that periodically will be completely dead in our garage. Probably 15-20 times since we got it in September of 06, we special ordered it, my wife will go to leave and there will not even be enough juice to turn on the dash lights. Its been probably 7-8 month's since the last time it happened but it happened again this morning. There has only been 1 instance where it did it back to back days. Usually it is 3-6 months in between times. I have tested the battery and it tests fine, so I don't feel that is the problem. My dealership sounded shocked and then wouldn't return my phone call. I did turn it in under warranty at least once and I think twice for the same issue. After talking to an employee they told me that ie a common problem with the 07 yr model and that there are 29 different computers on the car. It is next to impossible to know which one it is unless his diagnostic is connected while it is happening. After seeing how many people are having this problem surely GM should have a recall on something.
Mar 15, 2011 (10:31 am)
Also, nothing is left on because when I connect the battery charger to it, nothing comes on in the vehicle. I bought her one of those jump boxes, and that doesn't even give it enough juice to spin over. Once I use the battery charger to crank it and Let it run for a little while everything is fine, at least for a few months anyway.
#147 of 428 Re: continued [jsmall423]
by smorton1
Mar 16, 2011 (2:38 pm)
This is excactly what I have been expericing. I'm currently arguing with GM to get this fixed.
#148 of 428 Re: continued [jsmall423]
by gmcustsvc
Mar 25, 2011 (7:00 am)
jsmall423,
My name is Jared and I am assisting Christina on Edmunds. Please email us with your contact information, VIN and mileage. Also include your Edmunds username and a brief description of the issue.
-Jared Duane
GM Customer Service