Last post on Aug 07, 2008 at 11:32 AM
You are in the Honda Accord
What is this discussion about?
Honda Accord, Car Warranties, Sedan
#31 of 32 Re: Ever had a dealership damage your car in the shop? [infecto]
Aug 20, 2006 (5:53 pm)
Call Honda Customer Relations
#32 of 32 Bodyshop to cheat me on alignment/suspension problem?
Aug 07, 2008 (11:32 am)
I got a Honda Accord three years ago. Only after a couple of months (two and a half years ago), I ran into a curb and damaged the left front wheel, and took it back to my dealer for repair. They replaced the wheel, lower control arm, and rotor. The car had been running fine.
Just three months ago, I took the car to a different dealer for minor service. The under-vehicle inspection turned out fine.
Then one month ago, I got involved in a rear-ender for which the other party was 100% responsible. I took the car to my original dealer for repair. After a long month, today they told me they already fixed the damage from the rear-ender. HOWEVER, they said that they found the alignment was not right; there was something wrong with the suspension on the left frontal wheel and it would be more than $1000 to get it fixed because some parts would need to be replaced -- including some parts like the lower control arm that they replaced two and a half years ago). Besides, this alignment problem could not have come from the rear-ender, so basically I would pay for it myself.
They said that I must have hit something which led to this damage. But for crying out loud I hadn't (a check of the wheel could tell; also the second dealer did not find anything when the car was serviced just three months ago).
By the way, my car was driving just fine before this rear-ender -- no noise, no pulling whatever.
I don't know anything about cars. So could anyone tell me what you would do if you were in my shoes?
Thanks a million!